Arlyn was fantastic so quick and responsive, empathetic and followed through asap. I have Never had a response as fast as this and handled so quickly and so well. Thank you so much Arlyn. CS Team Lead... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Leggi di più
L'azienda ha risposto
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Leggi di più
L'azienda ha risposto
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Leggi di più
L'azienda ha risposto
4,3
Eccellente
607 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Kat was quick
Kat was quick, courteous, professional and resolved the matter to my complete satisfaction. I greatly appreciate Kat's assistance.
30 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Gerald,
Thank you so much for taking the time to share your experience!
We're delighted to hear that Kat was able to assist you quickly, professionally, and to your complete satisfaction. Your kind words mean a great deal to our team, and we'll be sure to pass your feedback along to Kat.
We truly appreciate your support and thank you for choosing Rovina. If there's ever anything else we can help you with, please don't hesitate to reach out.
The Rovina Support Team
I really appreciated the prompt service…
I really appreciated the prompt service and attention paid to my situation by Arlyn the agent who helped me. Thank you so much for your service.
30 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Erin,
Thank you so much for taking the time to share your experience!
We're delighted to hear that Arlyn was able to provide prompt service and give your concern the attention it deserved. Your kind words mean a great deal to our team, and we'll be sure to share your feedback with Arlyn.
Thank you for choosing Rovina. If there's ever anything else we can assist you with, please don't hesitate to reach out.
The Rovina Support Team
If I were able to give a negative…
If I were able to give a negative review, I would. My order went all over Minnesota, and even North Dakota. I attempted to both call and email Rovina to discuss this matter, but they don't answer their phone, and you can't leave a message because the voicemail is full. In the alternatives, I emailed Rovina three times. Never once did I get a response. Rovina has my correct address in my account, however, they did not send it to my address.They sent it to someplace in Pequot Lakes, MN. It went to a po box. They still do not answer their phone, and they have yet to reply to 1 of my emails. I don't recommend that anybody order Astaxanthin from Rovina.
**They responded to my review, saying I could email. Did you not read my review? I emailed no less than three times with no response.
**Also, I spoke with USPS. I wasn't informed that was the address you gave them. They were terribly confused by the tracking information
Which had it going to pequot lakes, where it was eventually delivered, a number of times. It was also in brainerd, at least twice; saint paul, at least twice; waite park, at least twice; and even in west fargo, which is five miles from my apartment.
27 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Jean,
Thank you for updating your review. We sincerely apologize that your experience did not meet your expectations.
We have already reached out to you directly by email to address your concerns and provide a resolution. After reviewing your order and tracking information, we also processed a full refund as a gesture of goodwill.
We understand how frustrating the tracking updates were. Once a package is accepted by the carrier, the routing and delivery scans are managed by the shipping provider and can sometimes appear confusing. Even so, we recognize the inconvenience this caused and regret your experience.
We appreciate your feedback and hope you'll review the email we've sent. If you have any additional questions or concerns, simply reply to that email, and we'll be happy to continue assisting you.
The Rovina Support Team.
Great customer service
Great customer service. I accidentally had my order going to the wrong address and Miya was able to correct it for me in record time.
30 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Ria,
Thank you so much for your wonderful review!
We're thrilled to hear that Miya was able to quickly update your shipping address and resolve the issue in record time. Providing fast, accurate, and reliable support is something we strive for every day, and we're delighted that Miya could make your experience a positive one.
We'll be sure to share your kind words with Miya, they'll mean a lot to her!
Thank you for choosing Rovina. If you ever need anything else, we're always here to help.
The Rovina Support Team.
Communication was successful
29 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Michelle,
Thank you for your 5-star review! We're glad to hear that our communication met your expectations. We truly appreciate your feedback and your patience throughout the process. If you ever need any assistance, our team is always here to help.
The Rovina Support Team.
Great product and followup
My contact Jean at this company went above and beyond to assist me. This company not only produces a great product but also has great employees!!!!
29 giugno 2026
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Risposta di Tryrovina
Hi Amalia,
Hi Amalia,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with Jean. We'll be sure to share your kind words with her, they'll mean a lot.
We're grateful for your trust in Rovina and are thrilled that you're enjoying both our product and the support you received. If you ever need anything in the future, we're always here to help.
The Rovina Support Team.
Bash handle my request fast and…
Bash handle my request fast and professional great customer service thank you bash for all you do
29 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi, Kadejah.
Thank you for your amazing 5-star review! We're so glad we could handle your request quickly and provide the great customer service you deserve. We truly appreciate your support and look forward to helping you again. Have a wonderful day
The Rovina Support Team.
Risposta di Tryrovina
Hi Mister Tannaf,
Thank you so much for your kind words! We're delighted to hear that Gem was able to assist you and provide the help you needed.
Your feedback means a lot to us, and we'll be sure to share your appreciation with Gem. If you ever need any further assistance, please don't hesitate to reach out, we're always here to help.
Thank you for choosing Rovina!
The Rovina Support Team .
Customer service was very responsive…
Customer service was very responsive and helpful.
27 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Tammy,
Thank you so much for your wonderful review!
We're delighted to hear that you found our customer service responsive and helpful. Your kind words truly mean a lot to our team, and we're grateful you took the time to share your experience.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.
Thank you for choosing Rovina!
The Rovina Support Team
Thank you
Thank you, Kat, for fixing my order mistake so quickly:)
29 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Kimberly,
Thank you so much for your kind review!
We're thrilled to hear that Kat was able to fix your order issue so quickly. Providing fast and helpful support is always our goal, and we're glad we could make your experience a positive one.
We truly appreciate your support and thank you for choosing Rovina. If you ever need anything else, we're always here to help!
The Rovina Support Team
Have canceled subscription multiple…
Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried to get my credit card company to block them. They said it was better to cancel card when dealing with scammers.
Be careful
27 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Stacey,
We're sorry to hear about your experience. We have already sent you an email so we can discuss and resolve this matter directly.
After reviewing your account, we can confirm that your subscription was successfully canceled on June 9, 2026. We'd also appreciate it if you could let us know where you canceled your subscription, as we'd like to verify the process. Our subscription is optional and requires customers to actively opt in during checkout.
Please reply to our email with any additional details so we can investigate why you continued receiving shipments despite the cancellation and work toward a resolution.
We look forward to hearing from you.
The Rovina Support Team.
Amazing customer service!!
I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without any hassle. This company and Anthony have my upmost respect and I would order from them again in the future! Thanks Anthony 😊
27 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Katrina,
Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear about your excellent experience with Anthony. He always goes above and beyond to make sure our customers are well taken care of, especially when it comes to resolving refund concerns quickly and hassle-free.
Your kind words and support mean the world to Anthony and the whole team. We look forward to serving you again in the future!
The Rovina Support Team.
Jodi took great care of me I love this…
Jodi took great care of me I love this company and all there products Again Thank you Rovina !!!!
27 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Patrice,
Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear how much you love our company and our products.
We will definitely pass along your sweet shoutout to Jodi they will be so happy to know they took great care of you. Thank you for your amazing support, and we look forward to serving you again soon!
The Rovina Support Team.
I ordered the wrong product
I ordered the wrong product. Estella was very helpful and professional in handling my request to cancel. I’ll reorder from this site in the future.
27 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Regine,
Thank you for taking the time to share your experience with us.
We're so pleased to hear that Estella was able to assist you with your cancellation request in a helpful and professional manner. Providing prompt and courteous support is very important to us, and we're glad we could make the process smooth and hassle-free for you.
We completely understand that ordering the wrong product can happen, and we appreciate your understanding throughout the process. Your kind words will certainly be shared with Estella.
Thank you again for your feedback and for considering Rovina for future purchases. We look forward to serving you again whenever you're ready.
The Rovina Support Team
They are truly professional and…
They are truly professional and customer based with quality care and attention to detail
26 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi David,
Thank you for taking the time to share your feedback with us.
We're delighted to hear that you had a positive experience with our team. Providing professional, customer-focused service with attention to detail is something we strive for every day, and it's wonderful to know that this was reflected in your experience.
Your kind words mean a great deal to us and will be shared with the team. Feedback like yours motivates us to continue delivering the highest level of service possible.
Thank you again for choosing Rovina and for your support.
The Rovina Support Team
Subscription
Jodi was so experienced n patient. She managed to solve my subscription issue immediately.
Well done & thank you Jodi!
27 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Izzah,
Thank you for taking the time to share your experience with us.
We're thrilled to hear that Jodi was able to assist you with your subscription concern and resolve it promptly. Providing patient, efficient, and knowledgeable support is something we take great pride in, and we're delighted that Jodi delivered that experience for you.
Your kind words and recognition mean a lot, and we will be sure to share your feedback with Jodi.
Thank you again for choosing Rovina and for your support.
The Rovina Support Team
I had a small issue with the ordering…
I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful for her help with customer service. Would like to also add I love this product, and will continue to order.
Kindest Regards
Tosharnee
26 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Tosh,
Thank you for taking the time to share your wonderful feedback with us.
We're delighted to hear that Jodi was able to assist you with your ordering concern and provide the kind, prompt, and helpful support you deserved. Delivering excellent customer service is very important to us, and we're thrilled that Jodi made such a positive impression.
We're also especially happy to hear that you're enjoying the product and plan to continue ordering. Your support and trust mean a great deal to us.
Thank you again for your kind words. We will be sure to share your feedback with Jodi and the rest of the team.
The Rovina Support Team
I love this product and recommend it to…
I love this product and recommend it to all and sundry. Jodi and her team were fantastic at solving a mistake I made in my ordering. I found their help prompt and professional.
Will continue using it, you should too🙂
27 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're loving the product and truly appreciate your recommendation. It means a lot to us!
We're especially happy that Jodi and the team were able to quickly resolve the ordering issue and provide the prompt and professional support you deserved.
Thank you for choosing Rovina and for taking the time to share your experience. We look forward to continuing to support you on your wellness journey!
The Rovina Support Team
Customer service excellent
Customer service, Arlyn, was excellent. I can't evaluate the product because it's only been a few weeks.
26 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Horace,
Thank you so much for taking the time to share your experience with us.
We're delighted to hear that you were pleased with the customer service you received. Your kind words and recognition are truly appreciated and will be shared with Arlyn.
We completely understand that it's still early in your experience with the product, and we appreciate you giving it a fair opportunity. We hope that over the coming weeks you'll begin to experience the benefits that so many of our customers enjoy.
Thank you again for choosing Rovina and for your valuable feedback. If you ever have any questions or need assistance, we're always here to help.
The Rovina Support Team.
It’s only been 1 week since I started…
It’s only been 1 week since I started taking astaxanthin — no notable changes as of yet. Taking all your advice about how to take it. Looking forward to next few weeks!
25 giugno 2026
Non scritta su invito
Risposta di Tryrovina
Hi Carol,
Thank you for sharing your experience!
We're glad to hear you've started your Astaxanthin journey and are following the recommended usage guidelines. Since it's only been about a week, it's completely understandable that you haven't noticed significant changes yet.
Many customers report that results can vary from person to person, with noticeable improvements often appearing after 30–60 days of consistent use, while more significant benefits may become apparent after 90 days of regular supplementation.
We appreciate your patience and positive outlook, and we're excited to be part of your wellness journey. We look forward to hearing how you're doing in the coming weeks!
The Rovina Support Team
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