I just ordered this product, they have great customer service reviews with many product failure comments.Im praying for good results! It would be nice to find a company that actually provides a produc... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I reached out to customer support as I thought I had received the old version of the Heal Ray as there was no 5 minute timer on mine. They were quick to respond and arranged for a replacement to be de... Leggi di più
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I just received my RLT oral care device last week & could already tell that my gums were less aggravated after 2 uses. It stopped working after only 3 uses though. But when I reached out to HealRa... Leggi di più
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I originally bought their products but had an issue with two items, they actually reached out to me to ask why I stopped purchasing their products. I told them what happened and they sent me the ite... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Love your smile! Improve your oral microbiome and get healthier gums and teeth in just 5 minutes a day! Made by Dentist Dr. Ratmiroff.
Informazioni di contatto
3,6
Nella media
137 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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DO NOT USE THIS COMPANY
Order no. Healray 1685. I ordered their product, costing £80.00 on 22 April. They then emailed saying it was dispatched. They then emailed saying only part of the order was coming. I tracked the order. It had been mis-addreesed at source. (NB The product is shipped from China, not US). The product did not arrive at all and the UK shipper, Amazon shipping, said it had been returned. I contacted them. After multiple emails got a single line reply saying 'I suggest you contactr shipper.' I have emailed multiple times since then and they have not answered, although I have received many spam emails from them. I have asked for my money back and they have not answred.
My malware blocker tells me not to go to their company webisde.
AVOID this dispreputable company at all costs.
21 maggio 2025
Non scritta su invito
Risposta di HealRay
Apologies for the trouble, Simon. It seems that your local courier can not locate the address you gave us. We asked you to reach out to them to reconfirm your shipping address and schedule a delivery time. We are happy to get this sorted out and we sent you a message regarding this.
Finally received my product
Update to review finally received the heal ray gel today 6-2-25 ordered on 4-21-25. In my opinion that is way to long of a wait time...for a product from the USA.
14 maggio 2025
Non scritta su invito
Risposta di HealRay
Apologies for the delay, Laurie. I see that your order is currently on its way and you should receive it soon.
I had bad experience with this…
I had bad experience with this company!!! First of all I paid for priority shipping, but got my order after 3 weeks! Gel was out of stock, and they supposed to send me refund, which I never get! After 2 months I received this gel, but manufacturing date was 2026! When I scanned QR code, nothing was showed up!!!
9 marzo 2025
Non scritta su invito
Risposta di HealRay
So sorry for the delay and mix up, Natalia. We did run out of stock of our gel and we apologize for that. But it is now available again.
The date might be a typo error. You are referring to the expiration date of the gel. We will double check and fix that asap.
If you need anything else, please contact us.
Product not received as promised
My wife ordered healray gel on April 22nd. System told her that it would arrive by May 1st. System updates on order are not informative. No location information. No reply from Healray on status inquiry. Finally dowliaded an app to find they say it was delivered 2 hrs ago. IT WAS NOT. This is a SCAM 5/11/25.
5 maggio 2025
Non scritta su invito
Risposta di HealRay
So sorry for the delay, Gary. We will arrange a reshipment for you today and you should receive your tracking info within 48 hours.
We appreciate your patience regarding this.
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