HealRay Recensioni 

I was very impressed with the customer service and quick response I got. I had messed up on my order, so I contacted them and they were very happy to fix my order.

I reached out to customer support as I thought I had received the old version of the Heal Ray as there was no 5 minute timer on mine. They were quick to respond and arranged for a replacement to be delivered, no questions asked. Very pleased and looking forward to using the new and improved version.

I bought the Heal Ray system system about 5 months ago but packed up today. Emailed support and within a day received a response to replace the faulty one. Awesome response time and outcome! Thank you Heal Ray!

I ordered the device back in March 2026. I still haven’t received it. It is a scam. They operate out of Hong Kong and are scammers.

I just ordered this product, they have great customer service reviews with many product failure comments.Im praying for good results! It would be nice to find a company that actually provides a product that works! if so I will give glowing reviews!

My device has been used 7 times successfully.
Now It beeps and begins flashing after about 2 seconds of use.
Made sure it is fully charged.

I saw some improvements in my gums. I don’t have much bleeding and infections since I used Heal ray.I hope my gums returns to normal. Only the gum gel is pricey. Heal Ray should give more discounts. Not everyone can afford it.

Excelente servicio y muy atento . lo recomiendo y los producto que compre le doy un 100.

Excellent service and very attentive. I recommend it, and the products I bought, I give them a 100.

I just received my Heal Ray package two days ago. I have peridontal gum issues but can’t have treatment since I’m taking a blood thinner. I’m encouraged that this will hopefully slow down progression. My only issue is that the toothpaste pumper didn’t work so I contacted the company who is going to send me a new one.

I am a happy customer. It definitely had a positive effect on my receiving gums. after one year of daily use, it ceased to work, I contacted Healray and they have told me they will be shipping a replacement as quick as possible.
I will be patiently waiting.

great customer service. purchased year ago.
I recently bought a different brand device to try and it doesn't compare. Healray is much better

I purchased this after a recommendation from my dentist. I will get a progress report on my gums every 6 months & will update then

Experienced charging issue with purchased healray device made contact with healray team they instantly organized replacement

Very helpful and a great device. Customer service is very good.
Thank you very much 😊

I gave 4.5 stars…because nothings perfect and because I truely believe it is helping my dental health.
I initially brought 2… one for my husband and one for me. Mine stopped working after a week or two,I contacted Healray and a new one was promptly sent to me.
Thank you thankyou team Healray.
I use mine twice a day sometime three!
I do believe that it is very beneficial oral care and would recommend to those people with gum issues. I like the toothpaste too, a little exy but the buy 2 get 1 free helps. Exchange rates make it expensive. My sister has brought one to and likes it.

I originally bought their products but had an issue with two items, they actually reached out to me to ask why I stopped purchasing their products. I told them what happened and they sent me the items. That is real customer service! I would recommend giving their products a try because they stand behind the products they sell!

Edit: 5 stars to 1, they never sent items to correct the issues I had, they blatantly lied and never sent it and have email exchange saved to prove that. The first tooth brushed lasted a week and the gel tube broke right away. Would never do buisiness with this company!

I love my healray but something happen to it and stopped working but because they have an amazing team and prompt customer service- I was sent a replacement immediately. Thx healray team !!!

I just received my RLT oral care device last week & could already tell that my gums were less aggravated after 2 uses.
It stopped working after only 3 uses though. But when I reached out to HealRay they immediately responded & offered to send me a new one, no questions asked. I'm still waiting for it to arrive, but I am very excited to see how great my mouth feels after using it consistently for a longer period of time.

I've been using my HealRay for about 9 months now, and it has done exactly what it promised. I'm genuinely impressed with the product and have become a true HealRay believer.

Recently, my device stopped charging, and I contacted customer service. They quickly helped me troubleshoot the issue and determined that the charging cord—not the device itself—was the problem. They immediately offered to send me a replacement cord at no charge.

The customer service team was polite, professional, communicative, and responded promptly through email. I actually found email support to be more effective than calling.

Thanks to their quick help, I'll be back to using my HealRay soon!

I can say that that the HealRay red light unit has helped with my gums. I use it every day. Also I had a question on the charging and they very quickly answered my question even on the 4th of July holiday.