The order arrived a couple.of days after it was placed. The product is delicious and because it is supplied in pouches there is no fuss measuring.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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My order went missing. I contacted Habitual and Rebecca posted a replacement straight away. Very impressed with the response time and no quibble service. Shakes and porridge are great too. I’ve lost a... Leggi di più
L'azienda ha risposto
My order was delivered to the wrong address by Parcelforce. Rebecca took charge and sorted it out quickly and efficiently. She stayed in touch with me throughout ensured that new supplies were delive... Leggi di più
L'azienda ha risposto
I have ordered a months worth of meal replacements. The banana porridge, cappuccino shake, strawberry shake and chocolate shake. All of the boxes of the strawberry and chocolate shakes have a best... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Habitual
Scritti dall'azienda
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Informazioni di contatto
25 Eccleston Pl, London, SW1W 9NF, London, Regno Unito
- hello@tryhabitual.com
- tryhabitual.com
4,5
Eccellente
1K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great Coach
Coach was very helpful when I had any questions. Great plan that has changed my out look with regards to food, duet and exercise
12 ottobre 2025
Risposta di Habitual
Hi,
Hope you're having a great day!
Thank you for taking the time to write this review. We’re glad the plan has helped you feel more confident with food, diet, and exercise.
Best,
The Habitual Team
This company is A1 every product I have…
This company is A1 every product I have had has been fantastic! The delivery is fast and efficient! I would highly recommend ⭐️⭐️⭐️⭐️⭐️ The latest product (deep sleep) has been a god send! Thank you so much!
2 ottobre 2025
Risposta di Habitual
Hi Betty,
Thank you so much for your amazing review! We're thrilled to hear that you've been enjoying our products and that Deep Sleep has been such a game-changer for you. Your kind words about our fast delivery and consistent quality mean the world to us. We truly appreciate your recommendation. 😊
Best,
The Habitual Team
Issue with a recipe change
I had a problem with one of recipes …. Porridge …..which had changed. Suidi went over and beyond to sort this out for me. I had a very quick response and Suidi followed through to sort the problem efficiently …. Thankyou
1 ottobre 2025
Non scritta su invito
Risposta di Habitual
Hi Mrs Lynne,
Thank you so much for your lovely feedback! We're sorry to hear there was an issue, but we're really glad Suidi was able to step in and resolve it quickly for you. We'll be sure to pass on your kind words to her — she’ll be thrilled to hear it! If you ever need anything else, we’re always here to help.
Best,
The Habitual Team
Always get a response to any questions…
Always get a response to any questions within a good time scale. Good support when needed
1 ottobre 2025
Risposta di Habitual
Hi Juliet,
Thank you so much for your kind words! We're glad to hear that you've had a positive experience with our support and response times. If there's ever anything more we can do to assist you, please don't hesitate to reach out. We truly appreciate your feedback!
Best,
The Habitual Team
Great experience and results
Great experience and results. Would definitely recommend using these products, quick and easy to make. My most favourite was strawberry shake. Spiced carrot soup and plain porridge. Thank you
9 ottobre 2025
Risposta di Habitual
Hi Jacqueline,
Thank you so much for your kind words! We're thrilled to hear you had a great experience and enjoyed the products. We really appreciate your recommendation and thanks again. 😊
Best,
The Habitual Team
I got my life back!!!
The trainers were very helpfull,the app and all the books,all the information was very well structured and quite easy to understand.The only drawback was,if I didn't have my husband to help me I would have struggled to get myself onto the app.The program has helped me to regain my health,as well as loose over 3 stone in weight,which I am very pleased about.
10 ottobre 2024
Risposta di Habitual
Hi Micheala,
Hope you're having a great day.
Thank you for taking the time to write this review. We are so glad we could support you on the journey to regaining your health. 😊
Best,
The Habitual Team
Brilliant advice and support…
Brilliant advice and support from tips and knowledge you need to reduce weight and eat healthy foods which you can buy or produce yourself. The health coach was brilliant and helpful a pleasure to use this service and helped me to get my type 2 diabetes into remission.
11 ottobre 2024
Risposta di Habitual
Hi David,
Hope you're having a great day!
Thank you for taking the time to write this review and we’re so glad we could support you on your journey.
Best,
The Habitual Team
Lost 23kg reversed my type 2 diabetes
Good product helped me reverse my type 2 diabetes
11 ottobre 2024
Risposta di Habitual
Hi Kamran,
Hope you're having a great day. 😊
Congratulations on your incredible progress and for reversing your type 2 diabetes! We’re so happy we could support you in reaching this goal.
Thank you for taking the time to share your experience — we really appreciate your feedback.
Best,
The Habitual Team
Was nt sure of the delivery timescale
Was nt sure of the delivery timescale, but was made aware of when on the day so could expect the package.
1 ottobre 2025
Risposta di Habitual
Hi Ian,
Thanks so much for taking the time to leave a review!
We’re glad to hear the delivery updates helped you know when to expect your order. If there’s anything we can do to support you further, we’re always here.
Best,
The Habitual Team
Absolutely Fabulous!
You hear lots of stories about poor customer experience but we don’t share positive experiences enough. I have been with Habitual for 6 months. I am delighted with my 3 stone weigh loss and I can’t praise the customer team highly enough. They answer every question without delay and provide support whenever I’ve needed it. I would definitely recommend this programme to anyone considering starting this journey.
2 ottobre 2025
Non scritta su invito
Risposta di Habitual
Hi Laura,
Thank you so much for your kind words and huge congratulations on your 3-stone weight loss! That’s an incredible achievement, and we’re so proud to have been part of your journey.
It means the world to hear that you’ve felt supported throughout. We believe health should feel like a rhythm, not a struggle — and your experience is exactly what we hope for every member.
Thanks again for sharing your story and for recommending us — we’re cheering you on every step of the way!
Best,
The Habitual Team
Very Helpful
I have found this company very helpful, especially Rebecca, she answered any questions quickly and efficiently.
1 ottobre 2025
Non scritta su invito
Risposta di Habitual
Hi NMcC,
Thank you so much for your kind words! We're thrilled to hear that you found our team helpful, and we'll be sure to pass your lovely feedback on to Rebecca. Providing quick and efficient support is something we pride ourselves on, so it's great to know we met your expectations. If you ever need anything else, we're always here to help!
Best,
The Habitual Team
Risposta di Habitual
Hi Sue-ellen,
We're glad to hear your order was delivered on time. If there's anything else we can help with, please don't hesitate to reach out. 😊
Best,
The Habitual Team
Habitual are great!
Habitual are great! Expert knowledge, fantastic app that provides excellent assistance and advice. The tracking of sleep, emotions, exercise, food etc is really helpful. As well as all the information and help provided, the customer support team is briliant. Super responsive, professional and friendly. If you are wondering which weight loss company to try I cannot recommend Habitual enough!
26 settembre 2025
Non scritta su invito
Risposta di Habitual
Hi Jan,
Thank you so much for your kind words and thoughtful feedback!
We're thrilled to hear that you've found the app, expert guidance, and tracking features so helpful on your journey. It’s especially lovely to hear that our support team has made a positive impression — we always aim to be responsive, friendly, and here when you need us.
Your recommendation means a lot to the entire team. We’re so glad to have you as part of the Habitual community!
Best,
The Habitual Team
Experience
As soon as I told the team I needed an alternative, it was delivered in a short space of time. There wasn’t any delays in the subsequent delivery either.
Overall a happy experience.
1 luglio 2025
Risposta di Habitual
Hi Adelaide,
Hope you're having a great day!
Thank you for taking the time to write this review. We're glad to hear you're enjoying our services and appreciate your feedback. 😊
Best,
The Habitual Team
I cannot praise them enough
I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great help throughout, always quick and helpful with any queries.
I wouldn’t hesitate to recommend them, losing weight made my whole health improve. Thank you
20 settembre 2025
Non scritta su invito
Risposta di Habitual
Hi Caroline,
Thank you so much for such a thoughtful review — it means a lot to us! We're so happy to hear that your experience with Habitual has been positive, and that it's helped not just with weight loss, but with creating lasting changes to your habits and overall health.
We’ll be sure to pass your kind words on to Rebecca — she’ll be so pleased to hear them! Thank you again for your recommendation, and we're honoured to be part of your journey.
Best,
The Habitual Team
After signing up with Habitual due to…
After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca helped me throughout the the whole time & keeping me update with Royal Mail. Thank you to the team & 5 stars to Rebecca. Excited for the rest of my journey with Habitual 😀
18 settembre 2025
Non scritta su invito
Risposta di Habitual
Hi Deborah,
Thank you so much for your kind words! We're really glad you decided to give Habitual a try, and while we're sorry your parcel had a rocky start, it's great to hear Rebecca was able to support you through it.
We'll make sure your lovely feedback gets passed on to her and the team 😊 We're excited to be part of your journey and look forward to supporting you every step of the way!
Best,
The Habitual Team
Risposta di Habitual
Hi Tracey,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback and we are so glad to hear you enjoy our services.
Best,
The Habitual Team
An excellent experience with full time support
I had a wonderful experience with Habitual. I switched from my previous provider for my Mounjaro pen because their service was poor, and moving to Habitual turned out to be the best decision. Everything is managed seamlessly through their app, and the entire switch took just one day—my new Mounjaro pen arrived the very next morning.
Every question or request is answered quickly. I’m also impressed by the free gym pass and the discounts they offer for various activities. On top of that, there are plenty of short lessons, helpful articles, and amazing recipes to support you throughout your weight-loss journey.
18 settembre 2025
Non scritta su invito
Risposta di Habitual
Hi Tara,
Thank you so much for taking the time to share your experience — we’re thrilled to hear that making the switch to Habitual has been such a positive move for you!
It’s great to know that everything from the quick delivery to the in-app support and extra perks like the gym pass and resources have made a real difference. Supporting you through your journey is exactly what we’re here for, and we’re so glad you’re finding value in all the tools and content we’ve created.
Thanks again for your kind words — we’re excited to keep supporting you every step of the way!
Best,
The Habitual Team
Risposta di Habitual
Hi Steve,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Habitual lead the way while others follow
A great experience with thw product ordering process. The coach Yazmin was excellent engaging challanging when I required her to be as well as supportive and empathetic.
The company should link their brilliant App so coaches can see it
The physical books link in with the App
Well done
18 settembre 2024
Risposta di Habitual
Hi Sean,
We're thrilled to hear you had a great experience with the ordering process and that your coach was both supportive and constructively challenging.
Thanks again for taking the time to share your thoughts!
Best,
The Habitual Team
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