Trust Business Recensioni 

309
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had another issue today after forgetting my router's admin password and wasn't sure how to access the settings again. Pintu helped me for the second time and provided excellent support through... Leggi di più

Valutata 5 stelle su 5

My experience with trust buisness was excellent. Philip was amazing and helped so much to set everything up for me with such patience throughout the whole process. Highly recommend Trust Business... Leggi di più

Valutata 5 stelle su 5

I would highly recommend Trust Business. From the initial contact with Nigel and the seamless transition for my phone/ internet & card machine. Always there to help and support

Valutata 5 stelle su 5

Praveen was very helpful in resolving our technical issue with our phone lines. We appreciate it very much. 5 stars all round. Thank you Praveen!


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

309 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 58% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(309)

283 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent face-to-face service Abdul…

Excellent face-to-face service Abdul Ali Elaouzi amazing person give you all the information you required answered all the questions. The transaction on the day was nice and easy, thank you too parveen. Overall excellent service very happy with the uploading download speed. Thank you

25 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Was with xln thinking i was paying £35…

Was with xln thinking i was paying £35 a month untill Rubin came into my shop and questioned it and made me look at my bill and realised i was paying £70 plus . I changed immediately and glad i did been paying now £45 a month for 4 months and still paying the same now. I trust Trust business now and have give them also 2 friend referrals and gave £140 for referring my friends so yeah fair and honest company.

14 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Sales Support and Technical Support

We left Talk Talk who we had been usıng for more than 10 years. But, when Mr. Abdul Aiı Elaouzı approached us we decıded to switch.

We explained our requirements to Mr. Elaouzı and he listened ıntentıvely. And we trusted hıs judgement and professionalism ın provıdıng us with a solution to the problems we had.

We had amazing support from our Account Manager Mr. Elaouzı and when we called hım for support, ıt dıd not matter ıf ıt was morning/evening or weekends, we had a prompt response, whenever we called.

The backup technical support team Mr. Elaouzı assıgned to us were also very professional especially Prasenjt, who went the extra mıle for us even at the weekends.

Conclusion

I would recommend Trust Business to any busıness looking for quality of service, value and a sales manager who responds ımmedıately,.

Trust Busıness has human ınteractıon on the fly and NOT automated answering machines, when you need help.

Thank you Trust Busıness

24 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Customer Servıces and Technical Support

Mr Abdul Aiı Eiaouzı and hıs support team helped us to ınstall and setup our servıce. We were constantly ın touch wıth the backend technıcai team wıth exemplar support from Prasenjıt and Praveen who ensured we had a smooth transıtıon.

Overall, very satısfıed wıth Trust Busıness especıaiiy Mr. Elaouzı who I personaiiy thınk he ıs a great asset to the busıness.

I would personaiiy recommend Trust Busıness to aii, especially my associates, frıends and famıly.

10 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I am so grateful to Mr soumik who is a…

I am so grateful to Mr soumik who is a gentleman.
He patiently helped me to set up my router and do connection.
While a go that there was an issue with my connection at my business .He helped greatly till everything was in working order.
Thank you again Mr soumik
By the way the internet is so fast and I am glad for being with this company.
Thank you
Mohammad

19 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Reasons why you should not buy from this company

I would strongly advise people to avoid this broadband company. They advertised a cheap monthly price and made it sound like I was getting a great deal, but after signing up, my bills started increasing with little to no clear explanation. The pricing they promised and the pricing they actually charged were completely different.What made the experience even worse I was trying to cancel. Customer service was unhelpful, I was passed between departments, and every attempt to leave was met with excuses, delays, or additional charges. It felt like they were making it as difficult as possible to end the contract.The whole experience has been frustrating, misleading, and stressful. If you're considering this provider, read every detail carefully and be prepared for unexpected price increases and a difficult cancellation process. This by far is the worst company I have ever been with

18 giugno 2026
Non scritta su invito
Logo di Trust Business

Risposta di Trust Business

Dear Bahman,

We take customer feedback seriously and have thoroughly reviewed our records. Unfortunately, we have been unable to identify any customer or interaction matching the details provided in this review.

The points raised do not reflect our business practices.

Firstly, we do not advertise our services.

Secondly, our customers' prices do not increase during the agreed contract term. This is clearly set out within our customer agreements under "Our Obligations".

In addition, all customers receive a Pre-Contract Summary before entering into an agreement. This document clearly sets out all contractual charges and pricing information.

Finally, customers are free to transfer their services to another supplier at any time in accordance with the terms of their agreement. We cannot prevent customers from changing provider.

If you have genuinely had an interaction with our business, I invite you to contact me directly using the email address below so that we can investigate and resolve any concerns. If you believe this review may have been intended for another company, please amend it accordingly.

I look forward to hearing from you.

Kind regards,

Nicholas Lightstone
CEO
Trust Business
nick@trust-business.co.uk

Valutata 5 stelle su 5

Prasenjit handled the Oyster setup…

Prasenjit handled the Oyster setup professionally and demonstrated good technical knowledge throughout the process. The setup was completed efficiently with proper attention to detail, and all necessary configurations were carried out correctly. Communication and coordination were maintained properly during the task, ensuring smooth progress without unnecessary delays.

He also showed a proactive approach in addressing concerns and verifying the setup to ensure everything was working as expected. Overall, the Oyster setup was managed well, and the work reflects responsibility, ownership, and a good understanding of the process.

30 maggio 2026
Non scritta su invito

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