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Valutata 5 stelle su 5

I decided to visit Truhair after being recommended them by a friend, I was using another company for at least 2 year prior to this visit, I wish I had come to Truhair sooner ! They are so professiona... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After a terrible experience with someone else taking my deposit and then messing me around, I requested a refund and I decided to give TruHair a call and wow!!!!! They were so helpful and polite.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Friendly and Professional I spoke with Liam in regards to booking a consultation. He was very professional and knowledgable about different styles, treatments and hair types. He also re assured... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely unbelievably great system again! The quality is unmatched and systems look and feel incredible. Kat was amazing from start to finish, Very friendly and highly skilled at her job. Made t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di sostituzione dei capelli

Scritti dall'azienda

Fastest growing Mens Hair Systems company in the UK. Providing a wide range of hair systems and a fitting and maintenance service for all clients


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

95 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(95)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Stay clear of this company stay really warning do not go here

Stay clear of this company stay really clear from this company this is a warning I doubt with this company and although interested in is the money not the person they were hungry for my money and sold me something which they knew that it wasn’t fit for purpose and other corporations believed me because of all the evidence and I had a full refund, but they willing not to give me anything they fought with me it was disgusting and shameful I urge you not to go to this place do not go do not book up but it’s your choice because they’re not experts as what you think your hairpiece only lasts six weeks just remember that six weeks every six weeks you have to replace it and these other stuff which you need to keep in mind, but my advice go to a professional these are not professionals !!!!!!!!!!!! Stay well claire

26 aprile 2025
Non scritta su invito
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Risposta di Truhair

Hi Sukbinder,
Please refrain from posting further comments of this nature, as your complaint has already been thoroughly investigated and closed.
To clarify, the style you selected was a ‘man-bun’. The image you have shared does not accurately represent how this style is intended to be worn and may therefore give a misleading impression. Furthermore, we note that you do not currently have the system in your possession.
We do not wish to prolong this matter, given that we have not received any communication from you in over six months.
Your perfectly functional and suitable hair system—purchased and fitted in person—remains safely here, ready for you to collect at your convenience.
Regards,
Tru Hair - Managerial Department

Valutata 5 stelle su 5

I decided to visit Truhair after being…

I decided to visit Truhair after being recommended them by a friend, I was using another company for at least 2 year prior to this visit, I wish I had come to Truhair sooner ! They are so professional but have such a relaxed atmosphere, Tom does my hair and I always leave feeling so satisfied and confident! I wouldn’t go anywhere else now.
All the staff are lovely and so helpful, Give Truhair a go ! You won’t be disappointed.

1 agosto 2025
Non scritta su invito
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Risposta di Truhair

Thank you for your lovely review!

Valutata 5 stelle su 5

Will go far

My first maintenance with Jaydon, he gives his 100% all into his work and gives a great service. He is truly a excellent worker. Will definitely be asking for him again.

28 agosto 2025
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Risposta di Truhair

Thank you so much for the kind words! 🙌
We’re thrilled to hear you had a great experience and loved the results.

Valutata 5 stelle su 5

Jaydon

Had my first maintenance with Jaydon today. Was great very friendly and really paid attention to detail.
I will be back soon

8 luglio 2025
Non scritta su invito
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Risposta di Truhair

Thank you so much for your kind words!

Valutata 5 stelle su 5

5-Star Brilliance!!! Amazing 🤩

After a terrible experience with someone else taking my deposit and then messing me around, I requested a refund and I decided to give TruHair a call and wow!!!!! They were so helpful and polite. although they are extremely busy, the owner Tom stayed over on a Friday evening to fit me in! This place is very discreet for privacy however is very comfortable, clean, friendly.

I could not recommend these guys enough! My confidence levels going out in public with out a hat on now has gone from 0 to 100 real quick!

Thanks again and I will see you all again soon 👌👍

20 giugno 2025
Non scritta su invito
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Risposta di Truhair

Thank you so much for your kind words and for giving us a chance after your previous experience.

We're genuinely grateful you trusted us, and we're so happy to hear that you felt supported, comfortable, and confident with the result.

It means the world to know we could help make a difference. We’re always here whenever you need us again.

Valutata 5 stelle su 5

I've been going to them for years now…

I've been going to them for years now and couldn't be more happy with the results. Trent an Jay look after me now... two great guys who do a brilliant job.

Can't recommend them enough if you're having trouble with your hairline

11 giugno 2025
Non scritta su invito
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Risposta di Truhair

Thank you so much for the kind words! 🙌
We’re thrilled to hear you had a great experience and loved the results.

Valutata 5 stelle su 5

My Emile…

What can I say? Simply the best in the business, great eye for style… funny, great sense of humour as well, makes you feel welcome. I would say if you ever need a good stylist, make sure you say Emile… won’t be disappointed…

3 maggio 2025
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Risposta di Truhair

Now that’s a review! 🙌 Style, humour, and good vibes all in one seat — just how we like it. Thanks for the shoutout and the love! 💇‍♂️🔥









Valutata 5 stelle su 5

A massive thank you to Tru Hair

A massive thank you to Tru Hair. Thank you Linda Healy and the team. I Visited this salon after being diagnosed with Breast Cancer and following Chemotherapy treatment. The thought of my hair falling out was so upsetting, but once I had my consultation it take all the panic away as I now have 2 lovely wigs.
I would highly recommend Truhair to anyone going through the same. It's friendy and you are treated with dignity and it's all about you.

28 marzo 2025
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Risposta di Truhair

Thank you so much for sharing your experience with us.
We’re truly honored to have been part of your journey and so happy to hear that our team helped ease your worries during such a difficult time 💛
We strive to offer not only great service but also the kindness and dignity everyone deserves.
Your recommendation means the world to us — wishing you all the best!

Valutata 5 stelle su 5

The team at truhair are great

The team at truhair are great and really want to help you with your problem and make you feel good ..I'm a builder so always hot as my work is physical and my hair is fine 🙂 5☆ from me

22 febbraio 2025
Non scritta su invito
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Risposta di Truhair

Thank you for your wonderful feedback! 😊

Valutata 5 stelle su 5

This is my first time getting my fitted…

This is my first time getting my fitted by kat to be honest I was nervous this morning but kat is so professional made me feel welcome done an amazing job I absolutely love it

I'd definitely recommend anyone to come to tru hair

27 febbraio 2025
Non scritta su invito
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Risposta di Truhair

Thankyou for choosing us!

Valutata 5 stelle su 5

Absolutely unbelievably great system…

Absolutely unbelievably great system again! The quality is unmatched and systems look and feel incredible.

Kat was amazing from start to finish, Very friendly and highly skilled at her job. Made to feel at ease throughout and was very informative also. Would recommend to anyone and will continue to travel for an amazing look.

15 ottobre 2024
Non scritta su invito
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Risposta di Truhair

Thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience and are pleased with the quality of our systems.

It's wonderful that our team made you feel comfortable and informed throughout the process. We appreciate your recommendation.

Valutata 5 stelle su 5

Impressed with customer service

Trent is an excellent professional. Customer service is always top notch. I am very happy and satisfied with the end result. Trent always go above and beyond to make sure expectations are met. All the staff members are very kind and always friendly.

24 settembre 2024
Non scritta su invito
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Risposta di Truhair

Thank you for your kind words 💖

Valutata 5 stelle su 5

Hair system

Had system for over 2 years now and always been spot on, any problems and there sorted asap, Trent has been doing my system for over a year now and it’s always great. 5 stars.

3 ottobre 2024
Non scritta su invito
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Risposta di Truhair

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience

Valutata 1 stelle su 5

Don't believe their satisfaction guarantee

I placed an order with Truhair. When I received product I was not happy with the size or packaging and contacted the company to get information on how to return for a refund. They have not responded. Don't believe their 100% satisfaction claims.

18 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

New hair style

Kat, done a new style for me today absolutely outstanding world class,tru hair are NO1
Can’t wait for the next one ❤️❤️

8 agosto 2024
Non scritta su invito
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Risposta di Truhair

We are glad you love it, Thankyou so much!

Valutata 5 stelle su 5

Spot on!

I can’t fault any part of my experience with Tru Hair, from the first call to the day of fitting, everything was fantastic. Kat did an amazing job, the fitting and style is so natural and exactly as expected -a ‘tru’ expert! Thank you so much Kat and the Tru Hair team, you are the best!

20 luglio 2024
Non scritta su invito
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Risposta di Truhair

Thank you for your amazing feedback! We're thrilled that you had a fantastic experience, and we're glad you love your new look.

Valutata 5 stelle su 5

Tru hair kat

Kat
Is amazing
Very welcoming
My first time at try hair
I couldn’t be more happy with my new look 😃😃
Thank you so much

18 luglio 2024
Non scritta su invito
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Risposta di Truhair

Thanks for the kind words! We’re thrilled Kat made your first visit a great one, and we’re glad you love your new look! 😃

Valutata 5 stelle su 5

You won’t be disappointed!

Amazing experience! Kat put my nerves at ease straight away and talked me through everything. So glad I chose to have it done with TruHair. Only regret is I didn’t come sooner to have it done.

11 maggio 2024
Non scritta su invito
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Risposta di Truhair

We’re thrilled you chose TruHair! It’s great to hear you felt at ease and love the result. Thankyou!!

Valutata 5 stelle su 5

Exceptional service

Always an excellent experience with Kat . The cut provided is exactly what I want and she always checks that I’m happy throughout the appointment . A huge asset to Tru hair .

16 aprile 2024
Non scritta su invito
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Risposta di Truhair

Thank you for your feedback! We’re delighted to hear you consistently have an excellent experience and feel satisfied with the results!

Valutata 5 stelle su 5

Kat was absolutely amazing

Kat was absolutely amazing. She made me feel relaxed and at ease and explained everything in great deal. Thank you so much for giving me back my confidence. Your fabulous ❤️

16 aprile 2024
Non scritta su invito
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Risposta di Truhair

Thank you for your lovely words! We’re so glad you had a fabulous experience! ❤️

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