Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Oh, how awesome this TrueHost Nigeria service is! Try it and see yourself when it comes to chat. I love Zola's service so much when it comes to WhatsApp chat. He is different from assistant on... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Firstly their software to create a site is extremely difficult to use pretty close to coding, nothing like say Power Point. Secondly don't ever subscribe to them, because they will continue billing yo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gitonga walked me through a smooth resolving of my ticket that involved my client's files that were reflecting a 404 Error Not Found Message. Within 1 hour he helped me resolve it! Thank you for ha... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I dropped a rate and review before now, thinking something positive will come out of it, howbeit nothing ever happened, even after Trueshost replied 6 days ago and still gave their false promises of r... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di web hosting

Scritti dall'azienda

We are the best and cheapest Company in domain registration (.com.ng, .com, .ng, .org, .net etc) with vibrant secured web Hosting, VPS, SSL Certificates, SIte builders and dedicated servers in Nigeria and the whole of West Africa. We are available 24/7 on various channels like WhatsApp, Live Chat and Call. Our Customers come first.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

161 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mr Emmanuel was calm and considerate!

Mr Emmanuel was calm and considerate!
I highly recommend

13 marzo 2026
Non scritta su invito
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Risposta di truehost.com.ng

Hello Richard
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!

Valutata 5 stelle su 5

Emmanuel

Emmanuel, help me resolve the domain name today, thanks

4 marzo 2026
Non scritta su invito
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Risposta di truehost.com.ng

Hello Adamu
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!

Valutata 1 stelle su 5

Bad service experience

You did you diliver as promised, after more than 2 weeks of hosting i could not acess my cPanel

15 febbraio 2026
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Risposta di truehost.com.ng

Hello
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud

Valutata 1 stelle su 5

Very unreliable service

Very unreliable service, poor customer service. Please stay away.

15 febbraio 2026
Non scritta su invito
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Risposta di truehost.com.ng

Hello Dubem
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!

Valutata 1 stelle su 5

Unacceptable 24-hour setup delay and poor technical support.

I purchased a VPS from Truehost for an AI deployment project, and the experience has been incredibly frustrating.

1. The Delay: In an industry where VPS provisioning is usually instant, it took Truehost a full 24 hours to get my server live. Despite this delay, my billing cycle began immediately, meaning I was charged for a day I had no access.

2. Dismissive Support: When I reached out to customer service, there was no apology for the delay. Most importantly, the support agents completely ignored my technical questions, giving only vague, one-sentence updates about when the server would be ready.

3. Modern Standards: If you are a developer looking for a reliable "on-demand" cloud experience, look elsewhere. The hardware might be affordable, but the setup speed and lack of human support make it a poor choice for serious projects.

Bottom line: 1 star for making a simple setup feel like a 2-day struggle.

15 febbraio 2026
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Risposta di truehost.com.ng

Hello
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud

Valutata 1 stelle su 5

ZOLA the chatbot destroyed my site

Their chatbot Zola destroyed my site and didn't let me chat with a customer support agent on whatsapp. Immediately i bought my domain i was greeted with heavy issues which i solved MYSELF this night. i believe a human is behind that bot and i don't think it's the same person i chatted with when i got my first domain 3 years ago. I'l l transfer my domain very soon.

Don't waste your money on Truehost, you'll be greeted with issues immediatey and they won't be minor issues. If you go to the support a bot will reply and will not let you chat with an agent until it has wasted 48 hours of your time. it is a disgrace and it's exhausting

8 febbraio 2026
Non scritta su invito
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Risposta di truehost.com.ng

Hello Grace
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud

Valutata 3 stelle su 5

you have poor customer support

you have poor customer support

5 febbraio 2026
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Risposta di truehost.com.ng

Hello Bashir
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud

Valutata 5 stelle su 5

My experience was a very good one…

My experience was a very good one particularly when I spoke to a customer support named Emmanuel who made everything easier to navigate for me.

You’re the best

31 gennaio 2026
Non scritta su invito
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Risposta di truehost.com.ng

Hello John
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!

Valutata 1 stelle su 5

You are thiefs

You are thiefs, scammers. I paid for a VPS service I never received. Please avoid them they are organised thief.

13 gennaio 2026
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Risposta di truehost.com.ng

Hello Oluwafemi
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud

Valutata 5 stelle su 5

The online live representative is very…

The online live representative is very patient and attentive

7 gennaio 2026
Logo di truehost.com.ng

Risposta di truehost.com.ng

Hello Godfrey
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with Zola.
We look forward to welcoming you back!

Valutata 1 stelle su 5

worst experience not helpful atall

worst experience not helpful atall. am ending all my services with them and i wont advice anyone to use them. they just put a bot that can solve problem in all their chat and it will refuse to transfer

1 gennaio 2026
Non scritta su invito
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Risposta di truehost.com.ng

Hello Elisha
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud

Valutata 5 stelle su 5

Give praise where it's deserved

I've had my fair share of issues with other hosting platforms, but I would have to say, when it comes to good customer support, kudos to the support team on truehost. I dare say this is one of the best I've seen so far. They also have affordable prices for their service compared to other platforms with good uptime too.
A job well done👍

13 dicembre 2025
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Risposta di truehost.com.ng

Hello
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience .
We look forward to welcoming you back!

Valutata 5 stelle su 5

Best customer support ever

Best customer support ever . Thank you Isaac for being patient with me and making everything so easy .

18 novembre 2025
Non scritta su invito
Logo di truehost.com.ng

Risposta di truehost.com.ng

Hello Thankgod
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!

Valutata 5 stelle su 5

Rahab was Phenomenal

Rahab was Phenomenal

9 novembre 2025
Non scritta su invito
Logo di truehost.com.ng

Risposta di truehost.com.ng

Hello Ogunleye
Thank you for taking the time to leave such a great review!
We’re so glad you had a smooth experience with our team.
We look forward to welcoming you back!

Valutata 1 stelle su 5

Very bad experience

Very bad experience

15 ottobre 2025
Non scritta su invito
Logo di truehost.com.ng

Risposta di truehost.com.ng

Hello
Thank you for your honest feedback!
Sorry for the experience, we would love to hear from you more.
Kindly share the details on support-management@truehost.cloud

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