Travel Solutions Network Ltd. Recensioni 

685
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Leggi di più

Valutata 5 stelle su 5

3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Leggi di più

Valutata 5 stelle su 5

This is the fourth time I have booked a holiday with Angela White of Travel Solutions. Each time she has gone out of her way to choose excellent holidays for us at great prices and she never fails to... Leggi di più

Valutata 5 stelle su 5

Absolutely fantastic service. Daniel couldn't do enough for us. We were doing a last minute booking (3days before) and the easyjet website wasn't accepting my payment. Daniel was extremely helpful an... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi
  2. anche in
  3. Sito di raccolta di viaggi
  4. Sito di ricerca di voli aerei

Scritti dall'azienda

Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

685 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(685)

528 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Service

Daniel was brilliant. He was very helpful in helping us finalise our holiday booking which we struggled to do on Easyjet website.

17 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service by Valerie…

Great customer service by Valerie Burton, having a payment issue due my bank pending the transaction, nothing was too much trouble for Valerie and she booked our trip over the phone and went out of her way to solve the problem. Thanks again Gemma

16 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

EXCELLENT PROFESSIONAL SERVICE FROM MAX

I contacted Easyjet today and had the pleasure of talking to Max a customer adviser for Travel Solutions.
I had several questioning in which Max went above and beyond in answering suggesting different options and giving excellent advice.I ended up booking through Travel Solutions.A special mention to Max who was very professional and a credit to your company.Very happy with the service given.

17 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Super efficient and helpful.

Super efficient and helpful.
I actually rang to arrange special assistance but Daniel did the whole booking for me and made my booking much easier and stress free. He also arranged our seating on the plane and rang me back to confirm.
Brilliant.

16 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I was very stressed

I was very stressed, having already booked a package holiday with On the Beach, but no one is there to help. Luckily my flights were with Easyjet.
I spoke to Adam, he explained everything to me in details, and what needed to be done. He very patiently answered all my queries and concerns. He is very courteous, friendly and very easy to talk to. He is very helpful and knowledgeable. I am very happy with the customer services I received from him. I have decided in future, I will book my holidays direct with Easyjet holidays.

16 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Daniel sorted the whole thing for us

Daniel sorted the whole thing for us. I normally book direct online however I wanted to ensure that we were getting to correct apartment and 'phoned out of hours.
I had already spoken to Daniel a couple of weeks ago for a different booking for Skiathos, surprisingly he remembered the details, obviously takes customer care seriously. Excellent service.

15 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

Great customer service. Adam was friendly, professional and so helpful. Having worked in a customer service environment for many years in the past, I understand what good customer service is and I could not fault the experience from picking up the phone to putting it back down after making my booking. Speedy follow up e-mails too. Other companies and organisations, not just in the travel industry could learn a thing or three. Well done!

15 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Adam was absolutely great

Adam was absolutely great! I was having issues with flights and accommodation dates to suit my needs. Adam was able to find the ideal solution for me and the booking was made to my great satisfaction. 5 star service, he is an absolute credit to the his company!

22 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I recently booked a holiday for my son…

I recently booked a holiday for my son and myself through the EasyJet website, but unfortunately I ran into several issues during the booking process. When it came to seat allocation, the website would only allow me to select one seat for myself, and for some reason it had my 9-year-old son listed as an infant, despite me entering his correct age.

After clearing my cookies and cache and trying multiple times without success, I decided to call as I didn’t want to lose the hotel booking or the great price I had found. I was then directed to one of EasyJet’s partners, Travel Solutions Network, where I was greeted warmly by Adam.

From the very beginning, Adam was incredibly professional, patient, and helpful. He quickly understood the issues I had been facing and assisted me in securing the exact flights, hotel, and seat allocations I had originally selected on the website. What impressed me even more was that he managed to include breakfast in the package at an even lower cost than the original booking without breakfast — a huge win in my eyes!

The entire process was made simple and stress-free thanks to Adam’s outstanding customer service. He went above and beyond to make sure everything was sorted perfectly, and it genuinely felt like he cared about getting the best outcome for us.

I can’t recommend Adam and Travel Solutions Network enough. The service I received was exceptional from start to finish. Adam is a real credit to the company, and because of his help, I’ll definitely feel confident using them again in the future.

100% recommended!

12 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Adam was very helpful when booking our…

Adam was very helpful when booking our holiday to tenerife. We couldnt get the right flight time on easyjet holidays website so we called and Adam sorted it all out and found us a flight time we wanted. Thank you Adam.

11 maggio 2026
Non scritta su invito

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