I would give zero stars if I could! The other reviews strike me to be completely false reviews! This has been a horrid experience all around. First we had a travel agent who was entire... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I would give zero stars if I could! The other reviews strike me to be completely false reviews! This has been a horrid experience all around. First we had a travel agent who was entire... Leggi di più
L'azienda ha risposto
They listen to agents when we request new features or changes. As a Canadian agent, I have made a couple of simple requests, and they have adjusted their system to accommodate. I am looking forward to... Leggi di più
Traveljoy is my right hand man in this travel industry. The training and support that is provided is remarkable. The system is very user friendly. For both group and individual trips — payment plans,... Leggi di più
Travel Joy has made my life as an agency owner and also someone who sells allot of travel, allot easier where I have gained valuable time to focus on marketing. The team at Travel Joy are always... Leggi di più
TravelJoy is the all-in-one platform for modern travel advisors. You can manage your clients, itineraries, and payments—all in one place.
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
If you are a Travel Professional and you need a CRM to run your business, Travel Joy is the absolute best. When I tell you I do EVERYTHING using Travel Joy. My business is presented as more professional, I create itineraries, send out proposals, collect payments, keep notes, send emails, collect information. My day starts and ends with Travel Joy. I am so grateful for a tool like this.
I Love Love Love Travel Joy. Their platform keeps me well organized with handling my client's travel, especially large groups and the task list keeps me on task. They have wonderful and very quick responsive customer service and they listen to any suggestions we may have. I oftentimes have seen suggestions I have personally made implemented. I've used other travel crms and find Travel Joy to be the best and have been using them for many years now. Travel Joy is indeed a JOY to use.
I've used TravelJoy for over 5 years now, and can't imagine running my travel agency without it. Everything is in it - it IS my office. All of their customer service is via chat\email. That would be my only complaint. However they are fast to fix anything that is wrong. There are other products out there to do what TravelJOY does however, I couldn't see myself leaving this all in one tool, because they do it so well.
I’ve been using TravelJoy to manage my travel business, and it has streamlined my processes significantly. Here are the highlights:
1. Comprehensive Features: TravelJoy provides everything I need—customizable itineraries, forms, contracts, invoices, and payment processing—all in one place.
2. Ease of Use: The platform is user-friendly, making it accessible even for those with limited technical knowledge.
3. Recommendation: While it’s great overall, I’d love to see the commission tracking accommodate for those agencies that not only have ICs but a host as well.
4. Privacy Concerns: I am still not sure about the PCI compliant protocols for Direct Payments and Virtual Cards. I have yet to get the attestations we requested.
In summary, TravelJoy is a valuable tool for travel professionals, and I recommend it for its efficiency and convenience.

Risposta di TravelJoy
Our agency was one of the first to come on board... Big risk, right?! NOPE, would do it again at 3 times the price! We have not been disappointed!!!!
The growth of features = STILL growing. The customer service = Stellar and still is. The time saving is HUGE for a small business! The TJ team has not slowed down on growing the product, listening to agencies comments and "wish list".
Having everything from statements (billing), to contact info of clients and vendors, to commission, the new consumer app is growing in features too!
We tried other similar programs before finding Travel Joy. SO glad we found them!!!! DO IT!
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