Quality, value, independent self service to ordering and to downloading technical specs, with a growing free from ingredients list (already includes fuss). Staff are always accessible by telephone dur... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
It’s a shame your products now have a disclaimer packed in an environment that handles gluten and cereals. We used to use your produce in all of our spice rubs. We are a gluten free food manufacture... Leggi di più
High quality items, low prices. One item did not come, I emailed them, no response, after a lot of back and forth eventually they ordered a new lot and said it would take two weeks after having alread... Leggi di più
I have used just ingredients trade for several years and found the prices to be competitive and the quality good. In all that time I have only had one niggle and that was dealt with quickly and effic... Leggi di più
Dettagli dell'azienda
Informazioni su JustIngredients Trade
Informazioni fornite da varie fonti esterne
COVID-19 Update As a supplier of food items, our business continues to operate during this time. The safety of our employees is paramount and we have introduced a number of measures to ensure a safe working environment; where possible our team are working remotely, for those who are unable to work remotely, our team are working to strict procedures that ensure their continued safety.
What does this mean for you? We are working incredibly hard to continue to process orders. Due to the current restrictions in place we are experiencing some small delays and response/lead times are longer than usual. We really appreciate your understanding in the circumstances. What can you do? If you have any queries or questions in relation to your order, in particular for delayed deliveries, please don't hesitate to get in touch with our team at trade@justingredients.co.uk. Please refrain from sending multiple emails relating to the same issue as this will delay our teams from responding to you.
Informazioni di contatto
Riverside Court, Beaufort Park Way, NP16 5UH, Chepstow, Regno Unito
- 01291 635 525
- trade@justingredients.co.uk
- trade.justingredients.co.uk
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Le persone hanno visualizzato anche
Delaying with dispaching orders
Delaying with dispaching orders, not correct leftovers on the website. After purchasing goods, we need to wait a long for products to be dispached as very often we are informed about out of stock after paying money

Risposta di JustIngredients Trade
First class service
First class service
Prompt delivery, on fact we received our order sooner than we expected.
Good products
Good products, on time, technical details provided, website is informative. Thank you and keep safe.
We paid the goods
We paid the goods, but goods was not in stock. We have to wait for 2 week meanwhile we did not get any info regarding to our order, We sent more than 5 email, but no response. Than we finaly got on phone and first they told that they will get money but 10 minutes later they called us and told that goods are on way to us.
I my ordered goods didn’t arrive as a…
I my ordered goods didn’t arrive as a complete order. Called them and I was told they runout of stock and could only send partial order. No update or follow up for almost a week. I had to chase up for refund. Bad customer service.
High and low
High quality items, low prices. One item did not come, I emailed them, no response, after a lot of back and forth eventually they ordered a new lot and said it would take two weeks after having already waited more than a week longer than expected. Requested a refund, refund was processed. Not ideal and they do need to keep on top of their emails but all things considered it wasn't so bad.
Fast and efficient as usual
When they’re good
When they’re good, they’re good. But on more than one occasion I’ve had issues with my order (not delivered, inconsistent batch). Trying to resolve these issues was also difficult, and it would take a very long time for their team to respond to me.
Good products but the service really isn’t that great.

Risposta di JustIngredients Trade
An excellent product in excellent…
An excellent product in excellent condition and the 25kg sack dried elderberries arrived safely on the day they were expected.
Great assistance and informative over…
Great assistance and informative over the phone service, very happy. Only fail was delivery on the Spanish end. Not a fault of the supplier.
Communication is very poor
Communication is very poor, I have to constantly chase for documents, mostly with no response, I have emailed and called multiple times a day, the phone isn't answered at all and emails go unanswered for days.
They only sent one of two items I ordered, I've been trying to contact them for two days to resolve, with no luck, on the email I voiced my frustrations before reviewing and I haven't been answered! So here's my honest review.
Great and quick service.
very timely delivery and i got what i…
very timely delivery and i got what i ordered.
All items received as described
All items received as described.
Good customer service
Quality as always tiptop but because of…
Quality as always tiptop but because of confusing circumstances of delivery unfortunately only a 4 this time.
All items arrived within good time
All items arrived within good time - great packaging
Fantastic range of ingredients
Fantastic range of ingredients, Great website, Best features: varied pack size availability and specifications
Great service
Great service, ingredients were 1st class and the packaging will be used during storage A1 service will definitely be using again.
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