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Scopri cosa dicono le persone

Valutata 1 stelle su 5

The quality of this build is not good. Alot if frayed edges especially around the window. Luckily my son had the equipment to smooth it off. The shed I ordered was 8 x5 with the door and window at the... Leggi di più

Valutata 5 stelle su 5

Total Sheds fabulous service, easy to order from EBay, delivered & installed on exact day and timeframe they advised. Chris & Vinny built & installed our new shed & have done a great job. Very nice &... Leggi di più

Valutata 5 stelle su 5

Dog kennel delivered on time (exactly) by two friendly chaps who made a very quick job of unloading. Impressed with this, especially during lockdown. Dogs very happy with their new sleeping place;... Leggi di più

Valutata 5 stelle su 5

Ordered an 18x8 shed from B&Q on the Tuesday and what a shock it arrived 2 days later. Shed arrived in good condition no damage found, very easy to assemble, liked the flexibility of the design... Leggi di più

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino

Scritti dall'azienda

Total Sheds provide quality garden buildings made to measure to your requirements. Fitting service available!


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

212 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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3,8

Tutte le recensioni

(212)

39 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great shed

Excellent service and good quality 10 x 6ft shed, also we had the shed built for us by Chris who did a great job.

27 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

The shed arrived wet and mouldy

The shed arrived wet and mouldy. We were told to put it up and it would dry out. After unloading the pallets we saw how bad it was and complained. It took lots of calls and emails but eventually it was collected and swapped a week later. The new shed still had some mould and mildew but less so we put it up. Lots of panels were not square or had holes in them. It was one of the cheapest sheds we found online and now we know why. Sheds.co.uk blamed total sheds.uk and visa versa. Very unprofessional.

28 novembre 2024
Non scritta su invito
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Risposta di Total Sheds

Thank you for taking the time to share your experience, and we are sorry to hear about the issues you encountered.

We are sorry that the initial delivery arrived in a wet and mouldy condition and that this caused understandable concern. Timber products should always be supplied in a suitable condition for storage and assembly, and any concerns of this nature should be addressed promptly through the appropriate warranty and support process.

We are pleased to hear that a replacement was eventually arranged, although we regret that the resolution process required multiple calls and emails and took longer than expected. That is not the standard of service we aim to provide.

We are also sorry to hear that the replacement still presented issues such as minor mould, panel alignment concerns, and manufacturing defects. Any such faults should be assessed and addressed through formal reporting with supporting photographs so that they can be properly investigated.

Regarding your comments about communication between parties, we appreciate how frustrating it is when responsibility appears unclear. Where multiple retailers or platforms are involved, it is important that the original point of sale coordinates the support process, and we are sorry that this was not handled smoothly in your case.

We regret that your overall experience has led you to this conclusion and appreciate you sharing your feedback, which will be taken into account as part of ongoing improvements.

Valutata 5 stelle su 5

Total Sheds - Top Business

A great shed at a great price with free delivery and installation. Excellent communication from the business exactly when promised. The installers arrived when expected and did a very good job. Highly recommended.

5 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

A1 First Class

Nice and easy to order and plenty of choice, quick delivery with good communication.

Product is brilliant, really well made and easy to put together with all fixings etc provided.

All round a fantastic experience and I would have no trouble recommending them for sheds etc.

Many many thanks

3 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

After waiting 13 weeks from a reputable…

After waiting 13 weeks from a reputable company, who messed me about making excuse after excuse requarding my shed, I got my money back and ordered the shed from total sheds,
Absolutely no problem at all the shed arrived on the date quoted and installed within the hour, absolutely delighted, with the service they provided, 5***** from me

28 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

excellent service

Just had a shed delivered and erected, I am very impressed with the quality and the speed of erection, all done on the day as booked. I thoroughly recommend this company.

22 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Brilliant Shed Build.

We were having a 10 ft x 6 ft shed erected this morning. Chris turned up well on time at 8.30am and basically got to work immediately. He was a big, amiable, lad from Dudley and how on earth he managed to move around the massive sections of solid wood on his own l will never know! He had the whole shed built, with glass windows, in just over an hour - and still had a big smile on his face after all his hard work, what a grafter!! I would wholeheartedly recommend Chris if you are looking for a top class professional to erect a wooden building. Oh, and the quality of the shed is top notch top!!

16 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Happy customer

Very happy with the installation of my shed, the builder Vin did an excellent job of constructing it, very friendly chap and professional in his job.

16 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Total sheds

Had to unload lorry as they sent a lorry that could not unload the pallet. No user guide for large sheds lots of split wood and pieces you have to cut to size yourself

28 giugno 2024
Non scritta su invito
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Risposta di Total Sheds

Thank you for your feedback, and we are sorry to hear about the difficulties you experienced during delivery and assembly.

In some cases, larger deliveries are carried out on vehicles that require customer assistance for unloading where access or site conditions prevent the use of a tail lift. This is normally made clear at the point of order or in the delivery terms, and we are sorry if this was not fully clear in your case.

We are also sorry to hear that you felt the instructions were insufficient for your build. Larger shed kits are supplied with assembly guidance, however the installation does require a degree of site preparation and fitting as part of the construction process. Components are manufactured to standard sizes, and any trimming or adjustment should only be minimal when assembling on uneven ground or to suit installation conditions.

Regarding the condition of the timber, natural materials can occasionally include knots or minor splits, but significant damage or unusable parts should always be reported so they can be reviewed under warranty with supporting photographs.

We regret that your experience did not meet expectations and appreciate you taking the time to share your feedback.

Valutata 5 stelle su 5

Excellent quality shed and reasonable…

Excellent quality shed and reasonable price. Ordered over the phone with very helpful lady called Rachel. Very easy process and paid the extra cost for fitting - very much worth it and not expensive at all. Product quality is excellent. Vin delivered and installed the shed - provided an excellent service. Really helpful and respectful of my property. He was efficient and installed it in no time at all. Very happy customer. 100% recommend.

26 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Where do I start

Where do I start , the whole experience was first class , I spoke to Raj who was so polite and helpful , rang me back to confirm I will have the day and time I required. On the day for fitting Vin the fitter was first class , he put the shed up on his own and was so professional and helpful , the quality of the shed is excellent , so pleased with it and the price was for the shed the delivery and the fitting all under £500 , after seeing the sheds in B and Q etc this was so superior , great work Total Sheds would recommend to everyone , thanks Raj and Vin first class.

14 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Shed and Service

Fantastic seller, everyone I spoke with at Total Sheds was very kind and helpful. I had a couple of hiccups re delivery and these were swiftly sorted. Total Sheds went above and beyond. My shed is brilliant, super quality and the wood is a nice light colour. I can see it has been treated. My dad got a shed a few years ago from these guys and recommended them to me also. His is still looking great too. Thanks Total Sheds!

4 giugno 2024
Non scritta su invito
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Risposta di Total Sheds

So glad you love the sheds! Thanks for the awesome review. 😊

Valutata 5 stelle su 5

Great service start to finish

Great service amd communication from start to finish, came exactly when they said and Chris did a great job of building the shed in no time at all. Great quality shed.

29 maggio 2024
Non scritta su invito
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Risposta di Total Sheds

So glad you're happy! Enjoy your new shed, and thank you for the kind words!

Valutata 1 stelle su 5

NO Reply from Total Sheds

Reply from Total Sheds

25 Apr 2024
So sorry to hear this. We aim for better and appreciate your feedback. Let's make it right. Please DM us for assistance.

That was the reply received from my bad review and took weeks and weeks to get, I sent a message and a month later nothing again...I have had to spend a lot of time and money painting to try make a shed that is made no better than making a pallet look better...split wood...all nail holes and knot holes...i bought a NEW shed, not the old crap thats been kicking about for months...

24 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

The fitter Chris was polite

The fitter Chris was polite, very efficient had the shed up promptly. A great job, thank you Chris. Definitely recommend.

14 maggio 2024
Non scritta su invito
Logo di Total Sheds

Risposta di Total Sheds

Thanks so much! We're thrilled you're happy with your shed. Also thank you for the feedback on our fitters

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