Qyaam Ckark has made my query journey easy, shared valuable information that helped me understand how to resolve the issue that one of our energy accounts has. I am happy about the customer service p... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Shameeg the adviser on the Webchat, was extremely helpful in getting our new account set-up which only took a matter of minutes. Would really recommend this company and there customer services.
We have has an issue with our Gas metre a few months ago (approximately February), when we needed a replacement, with no action. Today I had excellent help and support from Qyaam Clarke, absolutely... Leggi di più
Had to contact Total Energy directly regarding a query that I had. I was dealt with by Ayabonga today who was able to look into my query and advise me what I needed to do to resolve the issue. I was g... Leggi di più
Dettagli dell'azienda
Informazioni su TotalEnergies Gas & Power (UK only)
Scritti dall'azienda
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Informazioni di contatto
Regno Unito
- 08002761014
- totalgp.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick response
Ayabonga has been very helpful and resolved the matter very fast
Helpful as always
Helpful as always
Ayabonga resolved my query very quickly.
Great help from Ayabonga,
Great customer support
I was contacting Total for our churc's annual energy usage. The website was undergoing upgrades so chatted to Shameeg, who was very helpful and quickly provided all the information. Great service!
Had two issues and Web Chat sorted…
Had two issues and Web Chat sorted everything for me
Quick solution
Christine was helpful
Christine was helpful. She provided me the information I needed in a professional and efficient manner.
Shameeg was very helpful
Shameeg was very helpful. It was a very complex query about a new account, bills and correspondence not received, errors in the opening account reading and more!
Great service by Qyaam Clark
Amazing service
Qyaam Clark was incredibly helpful with my query. I was very satisfied with the help that I received; it was both very professional and polite.
Great service!
Great help
Speed of response to get problem sorted, very polite and respectful messaging
Chat Bot Experience
Quick response, very polite and friendly when put through to Ayabonga.
Ayabonga dealt with my request in a…
Ayabonga dealt with my request in a timely manner
Qyaam Clark was so polite and helpful
Qyaam Clark was so polite and helpful, and dealt with my issue very well. I was kept informed while waiting for information and my issue was resolved very efficiently
Shameeg was really helpful
Shameeg was really helpful on the live chat, and provided quick and useful responses to my questions.
Qyaam Clark very quick and solved my…
Qyaam Clark very quick and solved my problem easily
Excellent Assistance
Qyaam Clark has helped me multiple times and is very efficient and kind, also giving me direct contact information for exactly what I need.
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