Qyaam Ckark has made my query journey easy, shared valuable information that helped me understand how to resolve the issue that one of our energy accounts has. I am happy about the customer service p... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Shameeg the adviser on the Webchat, was extremely helpful in getting our new account set-up which only took a matter of minutes. Would really recommend this company and there customer services.
We have has an issue with our Gas metre a few months ago (approximately February), when we needed a replacement, with no action. Today I had excellent help and support from Qyaam Clarke, absolutely... Leggi di più
Had to contact Total Energy directly regarding a query that I had. I was dealt with by Ayabonga today who was able to look into my query and advise me what I needed to do to resolve the issue. I was g... Leggi di più
Dettagli dell'azienda
Informazioni su TotalEnergies Gas & Power (UK only)
Scritti dall'azienda
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Informazioni di contatto
Regno Unito
- 08002761014
- totalgp.com
4,8
Eccellente
8687 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Qyaam Clark was extremely helpful and…
Qyaam Clark was extremely helpful and lovely to deal with
12 maggio 2026
Non scritta su invito
Huge thanks to Qyaam Clark for the help…
Huge thanks to Qyaam Clark for the help with our energy account. He was quick, professional, and sorted my query out in no time
12 maggio 2026
Non scritta su invito
Great help from Shameeg
Great help from Shameeg. Thank you very much
12 maggio 2026
Non scritta su invito
Qyaam was great to deal with
Qyaam was great to deal with, reassuring me what to do and fast response.
12 maggio 2026
Non scritta su invito
Very helpful
Very helpful, resolved my query on first attempt. very polite and professional, thank you :)
12 maggio 2026
Non scritta su invito
Qyaam Clark was very helpful
Qyaam Clark was very helpful, polite and quick to respond.
Unfortunately they were unable to help me with my exact query, but have given me the contact details for someone who can.
12 maggio 2026
Non scritta su invito
Dealt with Qyaam Clark who was very…
Dealt with Qyaam Clark who was very polite and helpful. Sent me all the information I required. Many thanks.
11 maggio 2026
Non scritta su invito
Webchat
Used the Webchat and quickly resolved my issue. Qyaam Clark was very helpful in providing the information I needed.
11 maggio 2026
Non scritta su invito
Online Chat
Qyaam Clark was very friendly and helpful in the online chat :)
11 maggio 2026
Non scritta su invito
Nice to speak to an advisor who was courteous and helpful.
Nice to speak to an advisor
11 maggio 2026
Non scritta su invito
I highly recommend Callum Reed for…
I highly recommend Callum Reed for commercial utility management. He recently handled the gas and electricity renewals across our four premises with outstanding proficiency. What stood out most was how he aligned all the renewal dates to finish at the same time. This strategic move is going to make our future reviews much simpler and more efficient. Great service all around. Sevan Caterers(Vauxhall) Ltd.
5 maggio 2026
Non scritta su invito
Great online help from Qyaam Clark
11 maggio 2026
Non scritta su invito
Online Account Setup
Used the online chat to help set up an online account. Ayabonga was really helpful and got everything sorted for me! Brilliant customer service, 5* well deserved!
7 maggio 2026
Non scritta su invito
Metre Replacement
We have has an issue with our Gas metre a few months ago (approximately February), when we needed a replacement, with no action. Today I had excellent help and support from Qyaam Clarke, absolutely first class, nothing was too much trouble.
7 maggio 2026
Non scritta su invito
Had to contact Total Energy directly…
Had to contact Total Energy directly regarding a query that I had. I was dealt with by Ayabonga today who was able to look into my query and advise me what I needed to do to resolve the issue. I was given the information required. I feel that Ayabonga dealt with my query efficiently, very politely and promptly.
7 maggio 2026
Non scritta su invito
Great today with Qyaam Clark.
Great today with Qyaam Clark.
Poor yesterday when their AI led me on but didn't explain there was nobody working to answer my query.
5 maggio 2026
Non scritta su invito
very good customer service person
very good customer service dealt with Qyaam Clark answered my query fast and was very polite
5 maggio 2026
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.