Qyaam Ckark has made my query journey easy, shared valuable information that helped me understand how to resolve the issue that one of our energy accounts has. I am happy about the customer service p... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Shameeg the adviser on the Webchat, was extremely helpful in getting our new account set-up which only took a matter of minutes. Would really recommend this company and there customer services.
We have has an issue with our Gas metre a few months ago (approximately February), when we needed a replacement, with no action. Today I had excellent help and support from Qyaam Clarke, absolutely... Leggi di più
Had to contact Total Energy directly regarding a query that I had. I was dealt with by Ayabonga today who was able to look into my query and advise me what I needed to do to resolve the issue. I was g... Leggi di più
Dettagli dell'azienda
Informazioni su TotalEnergies Gas & Power (UK only)
Scritti dall'azienda
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Informazioni di contatto
Regno Unito
- 08002761014
- totalgp.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer service was brilliant
Customer service was brilliant. Don't usually find that the chat help works but Qyaam Clark was really helpful and resolved my login issue with ease.
Qyaam Clark was most helpful
Qyaam Clark was most helpful, efficient and professional. Excellent service
Question over potential scam
Qyaam Clark was very clearand efficient in responding to my question about a potential scam, and recommended a response to test out a phone scam in the future
Efficient response and problem sorted
Efficient response and problem sorted.
Polite and very helpful
Qyaam Clark was helpful
Qyaam Clark was helpful and hopefully the problem with our gas smart meter will be resolved soon.
onboarding has been seamless and easy
onboarding has been seamless and easy. I had an issue logging into my account; however, Shameeg was great and fixed my issue immediately, very great service
Qyaam Clark very helpful & responsive
Quick and helpful information by Qyaam…
Quick and helpful information by Qyaam Clark
I had a couple of queries regarding our Invoices and setting up direct debits
I had a couple of queries regarding our sites accounts and Qyaam Clark was super helpful, giving us all the information needed and helping us to solve our query. Amazing Customer Service!
Very quick and efficient.
Qyaam Clark was professional and…
Qyaam Clark was professional and expedient. No fussing just to the - a very polite, friendly experience with an excellent outcome
extremely helpful information provided
extremely helpful information provided clearly and quickly by Ayabonga
Qyaam Clark was abled to answer my…
Qyaam Clark was abled to answer my questions quickly and effectively deal with the issue i presented.
I would like to thank Shameeg, he was efficient, helpful, and very knowledgeable throughout the process. I really appreciate his assistance and the great service he provided.
I would like to thank Shameeg for his excellent support. He resolved three problems for me quickly and professionally, and everything was sorted within 15 minutes.
Qyaam Clark was good
Qyaam Clark was assisting me today and…
Qyaam Clark was assisting me today and have resolved the issue with a great manner and optimal timing.
Shameeg was a great help in resolving…
Shameeg was a great help in resolving my problem
Shameeg was extremely helpful on live…
Shameeg was extremely helpful on live chat, it is great when you can resolve issues quickly online
Do not touch this company with a barge…
Do not touch this company with a barge pole totally inefficient been waiting for a refund since end of January making me jump through hoops and still no sign of it absolutely useless

Risposta di TotalEnergies Gas & Power (UK only)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







