Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Professional experience from start to finish,the work was completed to a high standard and I couldn't be happier. The Ironwood Stove is amazing too. James,Adam and Paul were great to deal with.

L'azienda ha risposto

Valutata 5 stelle su 5

So happy with the replacement fire brick set for my Contura 51L logburner and leather gauntlets. What a game changer they are! Absolutely love them. Can't believe I've been making do with old tea towe... Leggi di più

Valutata 5 stelle su 5

Guys at Top Stack very knowledgeable and helpful. Reserved a Contura wood burner back in May 23 for a small deposit as we were in the process of buying a house in the forest. Finally moved at the e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Genuine Hwam wood burning stove products at the most competitive prices I could find. Being able to choose your preferred delivery date was also helpful. The item was extremely well packaged to prev... Leggi di più

Dettagli dell'azienda

  1. Negozio di caminetti
  2. Caffè
  3. Fornitore di legna da ardere
  4. Negozio di barbecue
  5. Negozio di vasche idromassaggio
  6. Negozio di stufe a legna

Scritti dall'azienda

Here at Topstak you will find an unrivaled range of Chimneys, Wood burning Stoves, Kitchens, Range Cookers and Outdoor Cooking equipment. As the exclusive dealers in Cardiff, Swansea, Newport and South Wales for many of the leading makes of stoves, we...


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

254 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very well packaged and good delivery…

Very well packaged and good delivery service
2nd order from these guys and well impressed

4 aprile 2024
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Risposta di Topstak

Hi Lee,

Thank you so much for leaving us a review and your continued custom it means a lot to us in order to maintain and improve our services.

If you need anything more, please do not hesitate to get in contact. Our team will always be more than happy to help.

Best regards
Kirsty

Valutata 5 stelle su 5

Good advice from staff + excellent…

Good advice from staff + excellent service 👍

27 marzo 2024
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Risposta di Topstak

Hi Andrew.

Thank you for leaving us such a positive review. It really helps us to maintain and improve our service to customers.

Great to hear our team were able to advise you in your purchase and should you have any further questions or queries, please do not hesitate to get in contact.

Best regards
Kirsty

Valutata 5 stelle su 5

Excellent service!!

Excellent service!!!
I received a phone call to arrange delivery, costumer services was kind and understood needs and timings with no problem.
Item was packed as was as described, lowest prices around.
Definitely will buy more from them.

27 marzo 2024
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Risposta di Topstak

Hi Boris.

Thank you so much for the great review, it really does mean a lot to us in order to help us maintain and improve our services.

We appreciate that when purchasing an item such as yours the importance of being home in order to accept the goods and will do all we can in order to be as accommodating as possible.

If you have any other questions or if we can be any further help, please do not hesitate to get in contact.

Best regards
Kirsty

Valutata 5 stelle su 5

Brilliant delivery was on day stated…

Brilliant delivery was on day stated nice and early great amount of logs

27 marzo 2024
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Risposta di Topstak

Hi Kevin,

Thank you for leaving us a review. It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should we be any further assistance or if you have any questions or queries, please do not hesitate to get in touch.

Best regards
Kirsty

Valutata 5 stelle su 5

Good communication on delivery times…

Good communication on delivery times and helpful staff. Bought a Kamado Joe and all delivered as advertised.

26 marzo 2024
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Risposta di Topstak

Hi Georgina,

Thank you for your great review. It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you have any questions or queries please do not hesitate to get in touch.

Happy Grilling 🔥

Best Regards
Kirsty

Valutata 5 stelle su 5

Prompt

Prompt, helpful, competitive pricing.

1 marzo 2024
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Risposta di Topstak

Hi Robert.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 3 stelle su 5

Nice quality hardwood and decent…

Nice quality hardwood and decent conformity to length. Size (circumference) of logs mostly too big for our small Chesnys woodburner which was fitted by Topstak. I will have to split most of the logs

4 marzo 2024
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Risposta di Topstak

Hi Stephen,

Thank you for leaving a review.
We appreciate your feedback as we are always looking for ways to improve our products and services.
I will ensure this is passed on to the relevant department.

Kind Regards
Kirsty

Valutata 5 stelle su 5

Great company

Easy to order. The delivery was well wrapped and protected. Real care!
We will use this company again.

3 gennaio 2024
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Risposta di Topstak

Hi Lorna.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 4 stelle su 5

Good service

Was unable to find this product from 4 other suppliers.
Topstak had it and a a lower price.
Delivered on date agreed.

27 febbraio 2024
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Risposta di Topstak

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 5 stelle su 5

Seasoned fire wood

Great product, very efficient service 👏

27 febbraio 2024
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Risposta di Topstak

Hi Rob.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 5 stelle su 5
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Risposta di Topstak

Hi Jim.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 5 stelle su 5

Prompt delivery & in the right place as…

Prompt delivery & in the right place as instructed 😁👍

26 febbraio 2024
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Risposta di Topstak

Hi Darrell.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 5 stelle su 5

Excellent Service.

Very fast and efficient service. Easy to use, straightforward online ordering. Kept well informed. Excellent in every way. Thank you Topstak.

26 febbraio 2024
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Risposta di Topstak

Hi Ian.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 5 stelle su 5

Easy ordering process online

Easy ordering process online. Good communication. It was easy to change the delivery date. Delivery driver was friendly and efficient.

26 febbraio 2024
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Risposta di Topstak

Hi Richard.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 4 stelle su 5

Product was available immediately

Product was available immediately. Delivery arrived on the correct day. For some reason though the courier turned up half an hour earlier than the time window they'd given me but fortunately I was in. the new bricks fit my stove well and are a big improvement on the battered ones that were there before.

23 febbraio 2024
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Risposta di Topstak

Hi Tim,

Thank you so much for your feedback.
Apologies the courier arrived earlier than their estimated delivery window. We will feed this back to DHL.

Kirsty @Topstak

Valutata 5 stelle su 5

Perfect

Perfect
On time and the logs burn lovely

5 febbraio 2024
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Risposta di Topstak

Thank you for leaving your review Kjel!

It is always a pleasure to receive this feedback from our Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and keep warm!

Kind Regards
Kirsty

Valutata 5 stelle su 5
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Risposta di Topstak

Hi Ade.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 5 stelle su 5
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Risposta di Topstak

Hi Nigel.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 5 stelle su 5
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Risposta di Topstak

Hi Karen.

Thank you for leaving a review.

It is always a pleasure to receive feedback which helps us maintain and improve our services.

Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.

Best Regards
Kirsty

Valutata 5 stelle su 5

Consistently excellent customer service…

Consistently excellent customer service and reliable delivery. This time within 24 hours! 👏👏⭐️⭐️⭐️⭐️⭐️

3 gennaio 2024
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Risposta di Topstak

Thank you for leaving your review Mrs Shale!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and keep warm!

Kind Regards
Kirsty

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