Ran into a thumping noise in my rear tire. Reached out to support and they immediately responded. At first, I wasn't happy I had to replace the rear motor less than 9 months of having the scooter, but... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The tire came and about amount of time I expected and I'd only did they send the tire they sent me a video showing me how to put the tire on myself. I ordered zip ties to help me put the tire on for w... Leggi di più
Great support and help on making sure I get the right items for my scooter they make sure you have the correct purchase for your scooter before they ship it. That’s a great help also be shopping with... Leggi di più
I LOVE my new(ish lol) scooter I have almost 400 miles on it and it's behaving great! I had a slight issue with the front light bar not working due to a short and I was able to contact and receive hel... Leggi di più
Dettagli dell'azienda
- Negozio di elettronica
- anche in
- Azienda fornitrice di energia elettrica
- Negozio di accessori per biciclette
- Rivendita di motori elettrici
Scritti dall'azienda
TopRiding is a globally recognized brand specializing in electric scooters and electric bikes. Established in 2015, the company began as a trusted B2B partner for leading international brands, building a strong reputation through advanced design, R&D, and manufacturing expertise. Since 2024, TopRiding has shifted its focus to the consumer market, delivering high-quality, eco-friendly mobility solutions to riders worldwide. With sub-brands including FOHOLO and ARICH, TopRiding products are widely embraced across Europe and North America for urban commuting, long-distance travel, and extreme sports. Beyond products, TopRiding provides comprehensive brand support, reliable technical assurance, and an active rider community — striving to be a trusted long-term partner in everyday mobility.
Informazioni di contatto
Stati Uniti
- support@topriding.com
- topriding.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great products and people :)
The people at Top Riding are always extremely helpful anytime you need to diagnose a problem with your scooter! They are very friendly. Highly recommend!
GO GET YA ONE !!!
I had a small issue that was quickly solved with TOPRIDINGS GREAT WARRANTY. SHIPPING WAS EARLIER THAN EXPECTED WHICH IS A PLUS I GET A LOT OF ATTENTION MORE WHILE RIDING A MONEY SAVER AND A GREAT COMPANY GO GET ONE
Everything about this scooter...is perfect
Everything about this scooter is perfect for me the speed, the height the fact it comes with a seat and the tools needed to make some adjustments as well as the awesome lights. Super happy with my purchase i think others will to. Oh also the miles on this thing is great to. For the price its unmatched !
TopRider did exactly what they said…
TopRider did exactly what they said they would do after verifying that the part was bad.
They ship me a brand new battery at no charge to me what so ever, I installed the battery and the z39, Was a lot more then I expected it to be. ALL I CAN SAY IS (HOLD ON) ?
Thanks again to the TOP RIDER
STAFF. for getting on this ASAP.
Fantastic customer service!
Packed well, shipped well! Nothing but an incredible experience!
Amazing company to order from to get a…
Amazing company to order from to get a cool electric scooter and more i recommend them.
Operator helped me out to get the right…
Operator helped me out to get the right parts....awesome!
Moa trotinette ea briser la première…
Moa trotinette ea briser la première semaine et j'ai encore aujourd'hui aucun service à la clientèle

Risposta di TopRiding
Best experience
Great experience, I had all my issues resolved in few very communicative responses. Definitely would recommend.
For this to be my first e scooter
For this to be my first e scooter, I am satisfied and happy with this brand and absolutely enjoy the smooth rides from scooter and it looks great with many compliments on look and performance. My only issue is with the connector to the LED screen , in which have found to be difficult to connect due to the very small holes to connect the cord , difficult to see to connect. Overall would definitely recommend to anyone looking for great quality scooter and would most definitely pick this brand again for any future pick and purchase of a great scooter. I totally recommend and enjoy with each ride to commute.
Amazing scooter and support
My son has the ZSNAKE Z37 and absolutely loves this scooter. He rides practically every day. He rides soo much through some tough terrain he got a tear in the valve stem and we contacted customer support and they responded within a few hours and we quickly had a replacement part ordered and ready to be shipped. Their customer service is amazing and is always there to help. Would highly recommend Too Riding if you’re looking to purchase a reliable, sturdy and durable scooter!
Le service est incroyable
Le service est incroyable. La réponse à mon problème a été répondu très rapidement avec une solution et une photo à l’appui.
Thank you so much for your time and…
Thank you so much for your time and help .. will be buying another Zsnake from you guys asap loved the experience….
I had great customer service and got…
I had great customer service and got everything I needed taken care of with no hassle. Def one of the [
I love my scooter plus the customer…
I love my scooter plus the customer service team is so kind and helpful I highly recommend them if your interested an electric scooters and electric bicycles
The whole scoot in general is A1…
The whole scoot in general is A1 fantastic strong study adjustable foholo19 hands down dose the job ...5 star ...amazing scooter !!!...no issues or complaints just would think they come with cruise control and maybe be able to turn on and off the neons other than that perfect scooter ...THANK YOU
I love my new scooter
I love my new scooter. The F15 from top writing scooters, I'm extremely fun lots of power. Lots of stamina, plenty of battery live. I'm very comfortable, especially with the seat because I have a hip issue, so I have to sit down and this scooter is fantastic. It's beautiful also at night. Kudos to the folks at top writing scooters.Thank you.My name is stephen burze.This is a five star review
My sensor was damaged...now it's…
My sensor was damaged...now it's costing me $600 to replace it

Risposta di TopRiding
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