Ran into a thumping noise in my rear tire. Reached out to support and they immediately responded. At first, I wasn't happy I had to replace the rear motor less than 9 months of having the scooter, but... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The tire came and about amount of time I expected and I'd only did they send the tire they sent me a video showing me how to put the tire on myself. I ordered zip ties to help me put the tire on for w... Leggi di più
Great support and help on making sure I get the right items for my scooter they make sure you have the correct purchase for your scooter before they ship it. That’s a great help also be shopping with... Leggi di più
I LOVE my new(ish lol) scooter I have almost 400 miles on it and it's behaving great! I had a slight issue with the front light bar not working due to a short and I was able to contact and receive hel... Leggi di più
Dettagli dell'azienda
- Negozio di elettronica
- anche in
- Azienda fornitrice di energia elettrica
- Negozio di accessori per biciclette
- Rivendita di motori elettrici
Scritti dall'azienda
TopRiding is a globally recognized brand specializing in electric scooters and electric bikes. Established in 2015, the company began as a trusted B2B partner for leading international brands, building a strong reputation through advanced design, R&D, and manufacturing expertise. Since 2024, TopRiding has shifted its focus to the consumer market, delivering high-quality, eco-friendly mobility solutions to riders worldwide. With sub-brands including FOHOLO and ARICH, TopRiding products are widely embraced across Europe and North America for urban commuting, long-distance travel, and extreme sports. Beyond products, TopRiding provides comprehensive brand support, reliable technical assurance, and an active rider community — striving to be a trusted long-term partner in everyday mobility.
Informazioni di contatto
Stati Uniti
- support@topriding.com
- topriding.com
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Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
Love my Scooter
Love my Scooter! Makes me feel like a little kid again, scooter is as advertised! It is A Blast to ride!!
Quick customer service and great product
I had originally ordered the wrong wheel and they swiftly corrected the issue and sent the correct rear wheel with no delay. I installed the rear wheel and it works perfectly with no issues at all.
The packaging was a little barebones being only 2 small Styrofoam squares held in place by the weight of the wheel but I could see it being damaged by the post.
I really appreciate every aspect of…
I really appreciate every aspect of experience with Top Riding , My scooter is a Monster , very compact and durable, and customer service support was unbelievable replacing my dashboard display thank you 👍
I recently bought 2 Z39's
I recently bought 2 Z39's. I have put 220 miles on them so far and they have been performing excellent. Lots of power and my most recent trip was 22 miles with my wife, riding average of 20 mph. 4 out of 5 bars left on battery meter.
The questions that I had about steering dampers were answered promptly and professionally.
On our last trip wife was behind me and noticed my tail light fell out.
I went on the website to order replacement. Shortly after ordering I received an email regarding my purchase. They asked me if everything was ok with my recently purchased scooters as I ordered a taillight.
I mentioned that the light had fallen out not sure how it gotten damaged. They refunded my purchase and sent it no charge. They said it was covered under warranty.
I am beyond pleased so far with the scooters and the customer service they are backed by. I have a couple friends that are buying sets so we can ride together. Huge shout out to these guys. I highly recommend the Z39!
You replied as quickly as possible…
You replied as quickly as possible because of the time change I was satisfied with the results and the common courtesy
They truly exceeded my expectations and…
They truly exceeded my expectations and delivered an exceptional product right to my doorstep. My experience with the ZSNAKE scooter has been fantastic due to its outstanding product quality. I received it on March 7th, and I’ve been thoroughly enjoying it ever since. The easy assembly process was a significant advantage, requiring only minimal maintenance. I’m delighted to be a happy owner of a ZSnake scooter. Everyone loves it, and even strangers are quick to ask me, “Where did you get it?” or “How fast does it go?” I quickly respond by directing them to topriding.com, where I can confirm that it runs approximately 50 miles per hour. I absolutely love my scooter and want to express my gratitude to Topriding for their incredible product. -Ralph
Best scooter I ever had and best 1 to…
Best scooter I ever had and best 1 to upgrade
Great customer support!!
Great Product & Customer Service
I recently bough the Foholo F19 Scooter and couldnt make a better decision . Product Outstanding! And complemented by a great customer service . Quickly to respond and very help full . Definately a $3000 Dollar product for a fraction !
I just bought the z37
I just bought the z37, no complaints! Just do as the book says. Always check bolts before a ride in my opinion! Totally happy tho 5/5! Customer from 🇨🇦
This is a great scooter
Stellar Customer service
They are taking care of everything I had questions on and I don't think their is any other company that's taken care of me like that ever.
Defined give them 10/10
This is the best company I’ve dealt…
This is the best company I’ve dealt with in a really long time. When I first got my scooter, I jumped off a curb and the shock spring broke. I took and picture and showed them and within a couple days they sent me a new one. Then later I was riding and my axle nut came off and instead of making me put on some random nut from the hardware store, they sent me a knew one. My scooter has been really really well made too. The shock was a fluke and hey, when your riding dirt trails, bolts and nuts come loose so you do have to check them. Anyways, I couldn’t recommend top riding more. They have the best customer service and top notch products. If you dont have an F15 yet, you need to get one.
I recieved good product support when I…
I recieved good product support when I had an issue with my light and am being sent a replacement thank you
Awesome scooter and amazing support
So far I've had my f19 for almost 1 year..I have over 9000 km on it and still going strong
This scooter is my 5th scooter and love it...every question I've had or concerns they corrected it and help me with fast a response
..love there costumer support
Very reliable scooter
Thanx fololo
Ordered the upgraded kickstand for my…
Ordered the upgraded kickstand for my f15. Had some issues with the wrong model kickstand being sent out but they promptly fixed the issue and sent out the correct one with no cost to myself! Love my F15 and use it as a daily commuter to work! Customer service was fast and clear through the whole process!
TR's Service is above and beyond your expectations
TR service is top notch, all inquires via e-mail were answered quickly and concisely.
Ordering via their website was easy and shipping was a quick as described.
I would not hesitate to recommend TR to anyone.
I recently purchased the Z39
I recently purchased the Z39, when the Box came I could tell by how well it was packed that it should be a good experience. This is my 1st Scooter, but from my experience as a Mechanical Designer, I know this is a Quality Product. I have road several times now and I don't think I'll get tired of this any time soon! I had a Cosmetic issue with a Scratch on a plastic piece. I took some pictures and expressed my Concerns and they are sending out a New Piece, no questions asked. Excellent Customer Service, you can't go wrong. Can't wait to Ride Again! It's well worth the $,$$$.$$ :)
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