Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I did not receive my order after more than one month and no one reply to my emails and inquiries through contact form online. Utterly disappointed. Felt like I have been scammed.

Valutata 4 stelle su 5

Ordered two items. Products shipped quickly to the US. However, one of the bottles were opened and pills were all over inside of box. Emailed Toms Nutrition (TN) to notify of issue and requested rep... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I love Omega 3 Herring Caviar from Oliver Nutrition. It trully transformed my hair which is way thicker now. I've been using this product for over 2 years now and my hair was never more beautiful. It... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’m a professional golfer who used really struggle with on course fatigue and dips in focus and energy levels during my rounds. I switched over to Tom Oliver vitamins and supplements and straight a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione
  2. Negozio di vitamine e integratori

Informazioni fornite da varie fonti esterne

Providing the highest quality in premium nutritional supplements such as Omega 3, Vitamins including Vitamin D, Diet Protein Natural supplements, Vegan bars and more.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

481 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 23% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Very responsible seller but Worst Delivery Partner

Very responsible seller. Negative part is on delivery partner in Singapore. Bought 3 bottles of omega 3 caviar, the delivery was super fast, but their unreliable delivery partner (J&T Singapore) put the item unattended although i have put specific note (1) on the delivery address, 2) on my door and 3) call the J&T customer service). J&T not only did not update the delivery. Tom Oliver is very responsible and replace the missing item, but i have spent lot of time to wait for delivery (as no exact time), make police report (2 hours) and many communication with Tom Oliver and J&T.

For high end product like this, im willing to pay more for more reliable delivery service.

5 Stars for Tom Oliver Service quality
0 Star for J&T Singapore and your Singapore partner for choosing worst ever courier

3 giugno 2023
Valutata 5 stelle su 5

I have been these excellent and clean…

I have been these excellent and clean products for years. I am a 68 year old and hamdillah feel energized and sleep well and my blood results are excellent showing that my vitamin and mineral levels are excellent. The products come on time and their service is excellent.
I recommend them to all my friends.

23 maggio 2023
Valutata 5 stelle su 5

There product are best quality

There product are best quality
but you have to choose the highest rate for shipping in order to receive the package within 5 working days i wish that give some promotion for the customers that alwayes bought from them

7 maggio 2023
Valutata 3 stelle su 5

Good product

I’m happy with the product and like the easy to recycle glass bottles but it’s frustrating to receive some products in overly large bottles which are only a third full. I bought a multi-pack of 3 bottles and all the product would have fitted in one bottle.

6 maggio 2023
Valutata 1 stelle su 5

I sent multiple emails requesting to…

I sent multiple emails requesting to cancel and refund my order before it shipped which were all ignored

15 aprile 2023
Logo di Tom Oliver Nutrition

Risposta di Tom Oliver Nutrition

Dear Kelly, firstly we do apologise for your inconvenience. Upon checking we have not received any communication from the email attached to this review and the order number given. Should a cancel request be made we would happily assist should the item not have been shipped yet. In this case i am afraid we as mentioned did not receive any such request. that being said if you would like to return your order to us we will happily issue a refund.

Kind regards

Tom Oliver Nutrition

Valutata 2 stelle su 5

International delivery. Product never arrived but was refunded.

Ordered the protein powder and a shaker to France, which did not arrive after a few weeks. Spoke with Tom Oliver and they resent me the products, which also did not arrive a second time. At this point I had waited nearly 7 weeks for my order, so I requested a full refund which they did, without hesitation. The product is good, as have used it in the past, and so was their handling of the situation. However, I would not order again if I needed their items to be shipped internationally, unless they moved away from their current shipping service provider; who I believe are responsible for the items never arriving.

7 aprile 2023
Logo di Tom Oliver Nutrition

Risposta di Tom Oliver Nutrition

Good afternoon Alex. We thank you for your comments and can appreciate your frustrations. We received one email from your good self dated 3rd May to which we did reply informing you that DHL had delivered your parcel on the 24th April, within this email there was the tracking details and delivery note. Since this email we have not had any further communication from yourself and therefore presumed it was rectified. My colleague has just now again forwarded this email to the address used here in trustpilot and we would appreciate it if you could reply so we can further help rectify the situation.

Valutata 5 stelle su 5

Excellent

Excellent. I received a highly personalised service. I spent 20 minutes talking on the phone with an advisor who proposed a selection based on my requirements. The products were delivered quickly and I am really feeling the benefits.

1 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

I didn't receive my order yet

I didn't receive my order yet. It's been 2 weeks and I don't have a tracking number or any updates about my order. I've emailed Tom Oliver more than once, but no reply from them.

11 aprile 2023
Logo di Tom Oliver Nutrition

Risposta di Tom Oliver Nutrition

Dear Ronan, firstly we would like to apologise for the inconvenience. Upon investigation we can confirm no communication has been received from the email attached to your account. A tracking and confirmation of dispatched to you on the 13th April. upon checking your tracking we can see that your parcel had an attempted delivery on the 15th April 2023, 2 days after dispatch, at this point as per royal mail a non delivery note was left for you at the address. we do apologise for this situation and we have sent you this morning another email with the tracking and instructions of how to arrange a new delivery time.

Kind regards,

Tom Oliver Nutrition

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