We had a small hiccup with one of our new cups, there was a staining issue. Called customer support & within minutes got an email to replace the damaged cup. This was by far the easiest, quickest, & m... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I emailed about a product I could not find, a parent specialist emailed back within 24 hours. After getting the information they needed from me, I got another email in less than 24 hours that the prod... Leggi di più
L'azienda ha risposto
I emailed with multiple agents over the course of a couple of days regarding a new straw cup that wasn’t working correctly. They were able to figure out why the cup wasn’t working and although they no... Leggi di più
L'azienda ha risposto
Nicholas, Martin and Cienna were very helpful and got me where I needed to go. They went above and beyond with helping me and informing me on product knowledge! They respond so fast as well!
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per neonati
- anche in
- Negozio di abbigliamento per neonati
- Negozio di articoli per la maternità
- Negozio per bambini
- Produttore di beni di largo consumo
Scritti dall'azienda
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Informazioni di contatto
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, Stati Uniti
- +1 877 248 6922
- tommeetippee.com/en-us
4,8
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I lost a piece to attach straw and…
I lost a piece to attach straw and another lid entirely and they replaced the cup for free I thought that was so cool. We’ve used their bottles since birth as well never an issue!
5 agosto 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Marie,
Thank you for taking the time to leave a review.
We do apologize to hear you had to reach out regarding a missing piece from our cup however it is great to hear the team was able to resolve this and go above your expectations.
Best Wishes,
Tommee Tippee
Great customer service from Florence
Great communication and stands by their product
5 agosto 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Ashley,
Thank you for taking the time to leave this lovely review for us.
We are so happy that Florence provided you with such a great experience.
Please do not hesitate to contact us again in future.
Best wishes,
Tommee Tippee
Amazing customer service
Amazing customer service , super quick , very helpful will definitely recommend to everyone I know and will continue to purchase tommee tippee products for my babygirl! Absolutely love everything!🩷
4 agosto 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Mayra,
Thank you for taking the time to leave a review of your experience with our Parent-care Specialists.
It's wonderful to hear how quick and helpful they were when assisting with your query and you'd recommend us to your friends and family!
Best wishes,
Tommee Tippee
Antony and Anna were great!
Antony and Anna were so helpful and went above and beyond to help with my problem. Thank yall again!
4 agosto 2026
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Risposta di Tommee Tippee North America
Hi Tiffany,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists are able to help resolve an issue and provide the kind of service we strive for.
We will be sure to pass along your kind words to both Antony and Anna.
Please do not hesitate to get back in contact should you ever need any future support.
Warmest Wishes,
Tommee Tippee.
fantastic bottles & service from anna
fantastic bottles and also customer service, too! Anna was very helpful and my bottles have done two kids and six years of use - a great investment!
29 luglio 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Charmaine,
Thank you for taking time to leave your review.
We are always delighted to hear when our Parent-Care Specialists are able to help resolve an issue quickly and leave you with such a great impression.
We will be sure to pass along your kind words to Anna.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
I've had some issues with bottle parts…
I've had some issues with bottle parts wearing out sooner than I thought they should. The team, specifically Nicholas, Sophie and Izzy, were very helpful and got my problem taken care of with great communication. Very happy with the resolution!
3 agosto 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hello Bailey,
Thank you for taking the time to leave a review.
I am so sorry that you have had disappointments with your bottle parts, we are very happy that the Parentcare Specialists were able to assist you and will be sure to pass your kind words over to them.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes.
Tommee Tippee.
Great customer support
I reached out to Tommee Tippee on Facebook because we have twins and are struggling to find a bottle that works. Beth and Morgan were so prompt and helpful with their response, and they even offered to send bottle samples for the girls. I reached out to about 15 different bottle companies, and Beth and Morgan were the only ones to provide true support. Thank you both so much!
30 luglio 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Hayley,
Thank you for taking the time to leave a review of your experience with Beth and Morgan.
We are so happy to hear how supportive they were with your journey to find a bottle that works for your twins. We hope they take to the samples that were sent out!
Best wishes,
Tommee Tippee
I am grateful for the bottles and…
I am grateful for the bottles and pacifier i got for my baby shower gift. i really appreciate the gift
31 luglio 2026
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Risposta di Tommee Tippee North America
Hi Karen,
Thank you for taking the time to leave a review of your experience with us.
We are so pleased to hear our specialists were able to offer a free gift and we hope your little one loves them!
Best wishes,
Tommee Tippee
I am weaning my baby NOT SPILL PROOF
I am weaning my baby. I drove 40 minutes away to buy this spout & straw cup that is supposed to be “ leak and shake proof” only to drive all the way back home and find out that was not true! This is very disappointing I want a replacement product Or a refund if this is just deceptive advertising.
28 luglio 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Sibany,
Thank you for taking the time to leave us this feedback.
We are so sorry to hear that you went out of your way to get one of our cups only for it to be leaking when you got home.
We can completely understand how disappointing this must have been for you and would like to help you with this.
Unfortunately TrustPilot have not provided us your email address for us to contact you.
Please can you reach out to us at: Contact Us | Tommee Tippee (https://www.tommeetippee.com/en-us/pages/contact-us) and we will be very happy to resolve this for you.
Best wishes,
Tommee Tippee
The response team was…
The response team was fast,understanding,and helpful. Great experience overall!
28 luglio 2026
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Risposta di Tommee Tippee North America
Hello Bre,
Thank you so much for the lovely 5 star Trustpilot review.
We so pleased that the team dealt with your were helpful and understanding.
Your coments are really appreciate and we are proud to have offered you a great experience.
All the best
Tommee Tippee
Well I reached out a couple weeks ago…
Well I reached out a couple weeks ago and never received a response back to my support ticket. I am disappointed because children grow up fast and my child used to drink out of these sippy cups all the time. It’s been hard to find a sippy cup that actually works and I love these cups, but it’s hard when you see other brands post replacement parts and can’t find any for this brand.
27 luglio 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Melena-Marie,
We are so sorry to hear you've reached out to us and not heard back, we understand how frustrating this must be.
We would love to look into this and chat with you more about getting spare parts for your sippy cups.
Trustpilot hasn't left an email address so you so we'd appreciate it if you could reach out to us again using one of the methods on our Contact Us page: https://www.tommeetippee.com/en-us/contact-us
Best wishes,
Tommee Tippee
Izzy a was very helpful
Izzy a was very helpful! I asked for replacement parts for my grandsons sporty sippy cup as we lost a piece. I also asked for a few extras and was willing to pay for them. The parts are being shipped to me at no charge. I wasn’t expecting free. I appreciate the great customer service.
20 luglio 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hello Missy.
Thank you for taking the to leave your feedback.
It is wonderful to hear how helpful our parent care specialist Izzy was, and they were able to ship out some extra replacement parts for your sippy cup.
We will certainly be passing on your lovely feedback.
If you require any further assistance in the future, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
Great service
7/17 had Florence help me out today and she was great. We were looking for straw replacement on the flip top insulated sippy cup but they do not make replacements for those. Hopefully in the future, Tommee Tippee sells replacement parts for the flip top insulated sippy cups. My son loves the straw and cup but is autistic and a chewer. The straw’s never last. She did send out a new set of sippy cups for us to try out. Wish us luck!
17 luglio 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Kim,
Thank you for taking the time to leave a review of your experience with Florence.
We are so pleased to hear that she was able to offer you some new cups to make up for the ones that little one managed to chew through!
Best wishes,
Tommee Tippee
Nicholas helped me and was amazing
Nicholas helped me and was amazing! It was exactly the help I was looking for anf replied to me right it away. I would highly recommend this brand!
10 luglio 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hello Zalin,
Thank you so much for lovely 5 star Trustpilot review about your recent interaction.
We are so pleased to hear that Nick was able to help you quickly responding quickly and making sure that you recieved the help that you needed to support you further.
If you need anything else please reach out again.
Kind Regards.
Tommee Tippee
Debbie was extremely kind and helpful
Debbie was extremely kind and helpful! My daughter insulated sporty spout cup had a broken part and she made the process stress free with support I am very appreciative thank you!!!
9 luglio 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hello Ashley,
Thank you so much for the really nice 5 star Trustpilot review, abour your recent experience with us.
We are so happy to hear that Debbie was able to help you with your daughters insulated Sporty Spout Cup and the broken piece.
We are glad to hear that you found the process was stress free and you recieved the support that you needed.
We will make sure Debbie is told about your kind comments, who will be really appreciated.
Warmest Regards.
Tommee Tippee.
Problem fixed
At first I started a chat on the website. It was taking awhile to get responses so I opted to do email communication. I was connected with Martin and they were able to get me the replacement parts I needed for my pump and got me all squared away!
6 luglio 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Katrina,
Thank you for taking the time to leave a review of your experieince with Martin.
We're so sorry for the initial delay when you contated us but we are pleased to hear you were able to get all the parts you needed for your pump.
Best wishes,
Tommee Tippee
I came looking for replacement parts…
I came looking for replacement parts for our favorite sippy cup. I was worried i would not be able to replace it. Thankfully Izzy was able to help so fast and friendly. We love our Tommie tippie cup. So easy to clean and my baby boy loves the weighted straw makes it able for him To drink at any angle.
2 luglio 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hello Lyndsi,
Thank you for your lovely review!
We're so pleased Izzy was able to help you quickly and find the replacement parts you needed. It's wonderful to hear how much you and your little boy love the weighted straw cup. We'll be sure to pass your kind words on to Izzy.
Warmest Wishes,
Tommee Tippee
Missing part replacement
I reached out to customer service for a piece I couldn't find. Beth was so nice. She immediately shipped out the missing replacement. What great, friendly customer service. Thank you!
30 giugno 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Julie,
Thank you for taking the time to leave a review.
We do apologize to hear you were not able to locate a part however it is great to hear that Beth was able to source this and ship it out for you.
Thank you for the kind words towards Beth and her service.
Best Wishes,
Tommee Tippee
Absolutely amazing customer service…
Absolutely amazing customer service representatives! The company is amazing and is very supportive, friendly and helpful. I love their products and cant wait to welcome our daughter with tommee tippee products!
25 giugno 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hi Dayna,
Than you for taking the time to leave a review of your experience with our Parent-care Specialists.
We are so pleased to hear they were so supportive and friendly in helping with your query!
Best wishes,
Tommee Tippee
Nicholas was very helpful and kind
Nicholas was very helpful and kind. Tommee Tippee customer support is top tier!
25 giugno 2026
Non scritta su invito
Risposta di Tommee Tippee North America
Hello.
Thank you so much for taking the time to share your feedback, we truly appreciate it!
We’re absolutely delighted to hear that Nicholas was able to support you, and we’ll make sure your lovely comments are passed on to him.
If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to help.
Warmest Wishes,
Tommee Tippee
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