Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Tokeet (Advance.cm) is unfortunately riddled with bugs, making it unstable and in some cases unusable. Additionally, they advertise integrations that they do not have, and many small features requ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️ We’ve been using Tokeet for several years to manage our Airbnb listings and overall workflow, and it’s been a solid, reliable platform for us. It handles multi-listing management well,... Leggi di più

Valutata 5 stelle su 5

Tokeet have been fantastic in helping us manage and grow our business. We have been with them for over a year now and they are always super quick to respond to issues and have always helped us solve e... Leggi di più

Valutata 5 stelle su 5

I have been using Tokeet Channel Manager for over a year, including 2 of their additional services. Very impressed over-all. Their channel Manager is very good, prevents double bookings & links all... Leggi di più

Dettagli dell'azienda

  1. Azienda di software
  2. Noleggio vacanze

Scritti dall'azienda

Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

294 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

the actual software and user experience is good

the actual software and user experience is 5stars. I just struggled to due to connection issue with my air bnb, the help team were just taking me around in circles. every shift change it was back to square one and them not listening to my issue. they kept thinking it was the opposite issue to what it actually was.
I'm three days in and looking for alternatives.

After their response I've lowered it to 1star! how can any company say that their staff did an excellent job. Yes there were certain staff who endeavoured to do their best, but as soon as the shift changed I was back to square one. This is the key problem I had with this company.

12 giugno 2022
Non scritta su invito
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Risposta di Tokeet

Miah, I just reviewed the ticket around this date and it looked to me like Milka did an excellent job understanding your problem and replying to you more than a dozen times to provide screenshot, help docs, and videos to help you understand the issues with your account.

I hope your experience with your new provider is going well.

---- update after user changed her review ----

Miah revised her review dropping it to one star from three because she wanted to leave the impression that she never got high quality service from us when in fact some of it was excellent and her problem was resolved. I consider the drop to one star a bit of "Yelper's Revenge."

Valutata 5 stelle su 5

The program itself is fairly ergonomic…

The program itself is fairly ergonomic however there is sometimes a bit much and to someone who doesn't understand the terms it can be a bit confusing. Thankfully, the customer service is very efficient and not only do they have a live chat, they can live call and show you on screen in real time how to use the program, whilst sorting any issues. Very helpful.

2 giugno 2022
Non scritta su invito
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Risposta di Tokeet

Danny, like many industries, the terminology can be be daunting when it's new. But I'll bet just two months later you are feeling more comfortable with it! Please also try our Help documentation and watch our videos on YouTube if you like learning via those methods. It's fine to reach out to Support any time you like as well.

Valutata 5 stelle su 5

Fantastic software and very intuitive…

Fantastic software and very intuitive to use. Easy setup with lots of additional features. I was helped today by Ahsaan to resolve an issue with listings and the customer support was always swift and excellent.

18 aprile 2022
Non scritta su invito
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Risposta di Tokeet

Sakina, thanks for writing about our software as well as our support.

Valutata 5 stelle su 5

It's amazing channel manager

It's amazing channel manager! It's very helpful and the operators are also very helpful and fast response. The only downside tho, it's very hard to refresh. It's like always stuck at the end of refresh bar. But I'd still give 5 stars.

31 marzo 2022
Non scritta su invito
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Risposta di Tokeet

You folks at Bukit certainly test our speed at high rental counts, as you have well over 1000 rentals! We know the scroll speed is kind of slow when we have to go through that many, but we are working at improving that.

Thanks for staying with Tokeet since the early days!

Valutata 5 stelle su 5

Excellent Customer Support Services

Excellent Customer Support Services. Swift, Courteous and Utmost Professionalism!

What we like the most about Tokeet is its simplicity. No it doesn't have the slickest design interface, but it was neat and simple. Sometimes Less is More! Additional Features such as Guest Management (similar to Duve) would be a good add-on too. But we are happy with current features and will continue to use Tokeet with our Serviced Accommodation Business.

Cloud9SA | StayS Serviced Accommodation Ltd, Woking, U.K.

16 marzo 2022
Non scritta su invito
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Risposta di Tokeet

We're on the same page as you, Pouvanart. Guest Management is a logical extension that we are seriously considering.

Valutata 5 stelle su 5

Perfect channel manager

Channel manager is great, but what's even more important is their support. It's fast and professional, and whenever you have issues, it's resolved in no time.

24 febbraio 2022
Non scritta su invito

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