Tobaccostock Recensioni 235

Victor took good care of us and resolved ur order.

Very reliable customer service and also very polite interactions with staff.

Excellent customer service, best I've experienced from any company in a long while. Good to know there are still businesses out there that care! Great products also, BTW.

Just got my order everything went smooth.Even tho the post office held the package up for 4 days no fault of the shipper

I have ordered hundreds of dollars of tobacco from them this year - it's never crushed or dried out... And every time it gets out here to Montana in about a week...

Product is always fresh and service and shipping is excellent!!

...of their "best pricing", reasonable - fast shipping and rapid replies to email inquiries!

Plus, Vick M in Tobacco Stock Sales was super helpful, responsive and knowledgeable in my tobacco storage question and provided a "work-around" with a product not in stock (not their fault as I initially ordered "many" bags of Golden Harvest Silver, but Vick M offered the same product in 5 lb bags)...

Vick M rates not 5, but 10 stars for his professionalism!!!

Vick M is a true asset to the Tobacco Stock "team" and I highly recommend him and Tobacco Stock for your tobacco needs.

Thank you Tobacco Stock and Vick M...!!!

Excellent products,Excellent service,

Victor provided outstanding customer service.

Don't do business with this company!!
Place a $100 order. Pending in my account. Processed on the 24th. The company emails me on the 28th saying order is canceled. Yet it had no problem pulling my $$$
Won't respond to emails or phone calls. Don't do business with this company!!

accused me of commiting fraud. product never delivered, no help from staff
do not buy from here!!!
this is a new review based on and considering i dealt with there customer service a few days ago.

Excellent company, I've been buying from them for well over a year now. Shipping is received within five days and my order is packed well and never receive anything damaged. Thanks and Keep up the great work!

Game leaf corporation number there customers service is rude. Don't know Nothing about there website, there products not what they say about there leaf. the dark be light and,than the flavors don't taste like they should there regular leaf you can say. And they be having a bunch of holes in there products also

I had a lazy order picker. They sent the wrong filters and tobacco. The return label they sent could not be printed by the USPS. I was charged $11.45 to return the complete order and it was all the companies fault.

I have used Tobacco Stock for my last 4or5 orders. I am very pleased with their service. They usually send it out the same day or very next day and I get it in 3-4 days. Order has always been correct. I use to use Smokers Outlet and there was always a problem and they used UPS and it always sat in Illinois for days and it was usually late Tobacco Stock is much better!

I lost my money 666$ and nothing to answer me in the Email pls let me kno

I have used Tobacco Stock for 2 years. I had to contact them 1 time in 2 years because my order was delivered to the wrong house. Not their error, because I purchased the very cheap insurance they immediately shipped me out a new order at no cost and it arrived next day. My original order was left on my step with a note saying it was delivered to them by mistake. I emailed Tobacco Stock, they sent me a label (for free) so I could return that order. Today I couldn't find my tracking email, Tobacco Stock sent me a picture of my email and the tracking info, my order was delivered a few hours later. Highly highly recommend. Fantastic prices and customer service. You have a customer for life!

I ordered 3 cartains phillie whites. I had to email them a copy of my order, and a picture of what they sent. I paid 16.99 for expedited shipping. They sent me phillie reds. Wanted to send me a return label to ship back. Then, wait for those arrive to them, before they send the correct ones. That would be at least 2 weeks wait. Refused to to refund for expedited charges. Manager was rude. He said human error on their part, is not their problem. Won't be buying from this company again.

Took my money. I can't call is not a good number. They canceled my order so. I hv lost my money. I would hv given negative stars if that were an option. Sa

I have read several of the "less than sparkling" reviews and I felt compelled to add my two cents worth. I just received my third order (in the last 5-6 month timeframe) and this order was just like the first two. I ordered on a Thursday afternoon and received shipment on the following Monday. My four cans of pipe tobacco were fresh (at least the first can I opened) and undamaged. Maybe I have just been lucky, but I find TobaccoStock to be extremely responsive, to deliver market par product, and as a rule at the cheapest price online. I definitely will used them yet again when the time comes. GOOD tobacco purveyor!