TMT First Recensioni 2758

This was the Authorised Service Partner for Samsung they processed my repair /replacement in good time and was happy. I was kept informed all along the process when updates where necessary.

Amazing, great job, quick service. Definitely recommend

Quick efficient and clean stress free experience. DPD picked collected and delivered it back but TMT looked after my device. Returned all repaired, a lot then I expected too. Was originally told 10-12 working days but got it back within 7 working days.

Brilliant service

Very helpful and quick

I was happy and impressed with the speed and efficiency and ease of the service. Thank you so much!

After having my Samsung Galaxy Ring for 11 months, I noticed the rapid decrease in battery life. Despite charging, the battery would constantly drain. I requested a repair via the Samsung website who arranged for the item to be picked up, inspected and then returned. Item was picked up on Friday, delivered to the repair centre on Saturday and fixed by Monday. My item was returned on Wednesday.

The team done an amazing job and now my item is working as expected. Couldn't fault how quick the turnaround was and extremely pleased with both TMT and Samsung.

The initial repair was rejected before a complaint was raised with Sumsung UK. Apparently the repair facility didn't have a copy of the guarantee from the vendor. Why didn't they request this before rejecting the repair request? Once this was resolved the ring was sent again and a replacement issued to me. A little disappointing in the way the internal processes were handled.

This is the second repair I had with Samsung. The second was done before complete failure due to the success of the first.

Repair took place faster than expected with an outstanding resolution.
Highly recommended.

Fast turn around on repairs. Fair on price.

Everything was done without much confusion

Having your main phone out of action is a pain, but these guys at least minimised the pain. Phone collected Tuesday, back fixed on Saturday with minimal effort from myself. Good level of updates so I knew what was going on without having to check a website etc. Also, allowing the phone to go for repair in 'maintenance mode' means the phone is secure and I didn't have to reinstall everything when I got the phone back.
Thanks.

Sorted quick, delivered back in 5 days fantastic job.

Understood my issue with my watch, found my order and started the process of collection for repair. I was told it wouldn't be picked up till after Easter, however it was picked up 2 days later and returned in a week. I would like to have been kept up to date with what was happening with my order, that didn't happen, was just informed my watch would be returned, it was returned fully functional again, pleased with outcome 👍

Great communication regarding the repair and very quick to return once fixed.

Amazing service, unbelievable repair time, i had booked it on a bank holiday, dpd came and picked it up, and it was returned to me the following Tuesday, even with the bank Holiday madness! Truly amazing work!

Quick, Efficient Service. Kept me up to date in whole process and watch is back and seems to be working perfectly

This company are used for repairs to Samsung products, I returned my faulty Galaxy Ring for repair and received a replacement instead, more than happy with this sort of service.