tinhat™ Recensioni 

180
•
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Get my phone insurance through Tinhat. Been a customer since 08/2025. Had to recently submit a claim because my foldables screen cracked randomly. Submitted the documentation as requested, sent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick and easy to sign up to a policy. Unfortunately after having my phone less than a month, my screen was broken 🙁found claiming, simple, straight forward and all contact was friendly, helpful and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have used tinhat to ensure my sons phone for a few years. Fortunately I havent had to call on them, so cannot comment on that side of their performance, however have always found them quick respondin... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Would have given a 5 star review except a computer error meant that my daughter’s phone and tablet insurance wasn't renewed at the end of last year which meant the policy didn't roll over. However, M... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni

Scritti dall'azienda

At tinhat™, we specialise in mobile phone and gadget insurance designed to help customers protect the devices they rely on every day. Our aim is to provide straightforward, affordable cover that gives customers peace of mind against unexpected events such as accidental damage, theft, loss, and breakdowns. We understand that smartphones, tablets, and connected devices have become an essential part of modern life. That's why we focus on delivering insurance solutions that are easy to arrange, simple to manage, and backed by responsive customer support. Whether you're protecting a single device or multiple gadgets, we strive to offer competitive cover that fits your needs and budget. At tinhat™, we believe insurance should provide confidence when it matters most. Our goal is to make the process as clear and transparent as possible, from obtaining a quote and purchasing a policy through to policy management and claims support. Customer feedback plays an important role in helping us improve our products and services. We are committed to continually enhancing the customer experience and providing reliable protection for the technology our customers use every day. We welcome reviews from our customers and value every opportunity to learn, improve, and deliver a better service.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

180 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,4

Tutte le recensioni

(180)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great and fast service from Mohammed

Great and fast service from Mohammed - he helped me to move my policy from my old phone to new very quickly and efficiently, with no extra premium! Thanks for the help and quick action.

I also like how Tinhat let you insure refurbished phones, as other companies don't let you do this. Also the worldwide cover is great!

Thanks Mohammed

1 aprile 2022
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Risposta di tinhat™

Thank you for your 5 star review we appreciate your kind words and complements and look forward to providing you a quick and efficient service again.


Tinhat Team

Valutata 5 stelle su 5

Great customer service from Avtar..very…

Great customer service from Avtar..very professional and fast 👏

23 marzo 2022
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Risposta di tinhat™

Hi

Thank you for your 5 star feedback.

We really appreciate your review and will continue to offer great customer service.

Thanks The Tinhat Team

Valutata 5 stelle su 5

I’ve been with Tinhat for years and can…

I’ve been with Tinhat for years and can honestly say they have been a breeze to deal with. Easy to change and update details. Brilliant and quick customer service.

18 marzo 2022
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Risposta di tinhat™

Hi

Thank you for your 5 star review.

We really appreciate your feedback and I am glad we could help offer you quick customer service.

Thanks The Tinhat Team

Valutata 5 stelle su 5

Helpful and friendly service

I received very helpful and prompt service from Muhammed Khan. He answered all my questions via e-mail and was very clear and patient with me! Brilliant service.

4 marzo 2022
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Risposta di tinhat™

Hi,

Thank you for your 5 star review. We appreciate your kind feedback and look forward to providing you a brilliant service again.

Tinhat Team

Valutata 4 stelle su 5

Very helpful

So, I spoke to Mo on the phone who was very helpful and gave me a quick summary of my policy concerning items insured with company.

9 febbraio 2022
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Risposta di tinhat™

Hi Louis.

Thank you for your positive feedback. We look forward to providing you a great experience again.

Tinhat Team

Valutata 5 stelle su 5

Great service 😀

I have recently changed my policy to cover a new handset. Mohammed was very efficient in dealing with my initial query and changing over the policy. Great service 😀

11 gennaio 2022
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Risposta di tinhat™

Hi,

Thank you for your amazing feedback. We look forward to providing you a great experience again.

Tinhat Team

Valutata 5 stelle su 5

Excellent service

Avtar responded very quickly and got my new policy up and running. Excellent service.

7 gennaio 2022
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Risposta di tinhat™

Hi

Thank you so much for your 5 star review we really appreciate your feedback.

The Tinhat Team

Valutata 5 stelle su 5

I needed to add a 2nd Switch (Oled) to…

I needed to add a 2nd Switch (Oled) to my recent Switch Console Insurance with Tinhat and spoke to a very pleasant guy Mohammed who dealt with my enquiry efficiently and added the 2nd Switch within minutes even though the Oled Switch is a new model in the Nintendo Stable...I am happy with the price and safe in the knowledge that my Consoles are covered in case of any Damage! Well recommended 👌 for Switch Cover!

7 gennaio 2022
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Risposta di tinhat™

Hi,

Thank you for you 5 star review. We appreciate your kind words and look forward to providing you a great experience again.

Tinhat Team

Valutata 5 stelle su 5

I’ve had Tinhat insurance for a couple…

I’ve had Tinhat insurance for a couple of years now and as I upgrade my mobile I simply contact them to change the policy details and my policy is then renewed to cover my new phone. It’s a friendly, efficient service with a competitive price.

29 dicembre 2021
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Risposta di tinhat™

Hi,

Thank you for your 5 star review. We appreciate your kind words and look forward to bringing you a great experience again.

Tinhat Team

Valutata 5 stelle su 5

Excellent

Excellent, friendly and incredibly fast support by Mohammed.

6 dicembre 2021
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Risposta di tinhat™

Hi,

Thank you for your positive feedback. We look forward to providing you a fast supportive service again.

Tinhat Team

Valutata 5 stelle su 5

I was pleased that with the smooth…

I was pleased that with the smooth introduction for my new policy for the New OnePlus Nord I have acquired. I was easily guided through the terms of the said policy.
As a previous policy holder I was treated with respect, being most satisfied with the service provided.
Regards Nicholas Andrew Carter.

24 novembre 2021
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Risposta di tinhat™

Hi

Thank you for your 5 star review we really appreciate your feedback.

Thanks

The Tinhat Team

Valutata 5 stelle su 5

Excellent service from mohammed and tin…

Excellent service from mohammed and tin hat insurance were fantastic and very reasonably priced

Claims handled quick and efficient

Thank you

18 novembre 2021
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Risposta di tinhat™

Hi,

Thank you for the 5 star review. We appreciate your kind words and look forward to providing you an amazing experience again.

Tinhat Team

Valutata 5 stelle su 5

3years with tinhat

3years with tinhat, Amazing service specially from Mohammed Kahn👌🏿

15 novembre 2021
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Risposta di tinhat™

Hi Micheal,

Thank you for your feedback and being our customer we appreciate your feedback and look forward to providing you a great service again,

Tinhat Team

Valutata 5 stelle su 5

Efficient and friendly service

Helpful, efficient and friendly service. Policy updated very quickly with no issues. Thank you :)

12 novembre 2021
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Risposta di tinhat™

Hi,

Thank you for your positive feedback. We appreciate your kind words and look forward to providing you a great experience again.

Tinhat Team

Valutata 5 stelle su 5

Amazing

The phone cut off a few times (error my end) but Mohammed phoned back every time. This is so helpful and very unseen, usually once it cuts off they finish with you and never heard again from them. Very friendly service and professional. Would use again

9 novembre 2021
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Risposta di tinhat™

Hi Megan,

Thank you for your 5 star review. We appreciate your positive feedback and look forward to providing you a great experience again.

Tinhat team

Valutata 4 stelle su 5

Claim success!

At first my claim was rejected, and I had a lot of trouble getting hold of the right people to sort out my claim. However, when I spoke to Avtar Singh, he was helpful, proactive and he listened and responded brilliantly to my problem. My claim is now going forward quickly, due to his fantastic input. I am so grateful to him and to TinHat for solving my insurance needs. I will continue to use TinHat (I’ve been with them for 8 years).

4 novembre 2021
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Risposta di tinhat™

Hi,

Thank you for your positive feedback. We are so happy we could help resolve your claim and look forward to providing you a great experience again.

Tinhat Team

Valutata 5 stelle su 5

Avtar professional!!!

Avtar was very quick and professional, I upgraded my phone and switched over my insurance 😀

18 ottobre 2021
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Risposta di tinhat™

Hi

Thank you so much for your 5 star review and positive feedback.

The Tinhat Team

Valutata 5 stelle su 5

I HAVE BEEN WITH TIN HAT FOR A COUPLE…

I HAVE BEEN WITH TIN HAT FOR A COUPLE OF YEARS NOW AND HAVE JUST HAD A UPGRADE. I SPOKE WITH MUHAMMAD TO CHANGE OVER TO MY NEW PHONE.HE WAS PROFESIONAL AND FRIENDLY AND I WAS SOON SORTED OUT.

12 ottobre 2021
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Risposta di tinhat™

Hi Dennis,

Thank you for your 5 star review. We are pleased you are happy with service provided to you and look forward to providing you a great experience again.

Tinhat Team

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