tiney Recensioni 229

Very unprofessional we set up a contract for pick up and drop off at school and and the childminder canceled the contract with no communication from her or agency. We only found out when we contacted the agency as she never answered us all of this happened 2 months before school starts.
The agency never contacted us.

I just become an official childminder now and my training has been wonderful, everyone in tiney’s team especially my advisor have been really cooperative and helpful in all matters and i now think i really made the right decision choosing tiney as my child minding agency☺️

Rude and unhelpful.
Childminder terminated my sisters contract with no warning.
She's now lost her job.
Childminder didn't even call her.
Her 3 year old son is beside himself with upset.
Tiney staff are very rude.
Hope your happy to the Nursery in Annesley Woodhouse.
Absolutely no thought to anyone's feelings, to replace a child with others that have more days is disgusting and greedy.

Absaloutley disgusting Agency and Childminder that I used !!
After telling my Childminder of 11 months, from the beginning, that I don't get paid till the 15th of each month, I was bombarded with invoices, by email from Tiney, for the end of the month, and discussed with my Childminder that I couldn't pay by the end of each month... I asked my Childminder to speak to Tiney and she said it was OK.
I paid EVERY month upfront and ALWAYS PAID.
She has now terminated my contract, putting my job at risk, because I don't have Childare, and my 3 year old boy is absolutely HEARTBROKEN that he can't go to the Childminders.
He cried for hour's.
I have found this extremely distressing and upsetting.
I first spoke to a lady from Tiney who said my contract hadn't been terminated by them. My Childminder had decided to terminate but not discuss it with me. I then spoke to Abbie from Tiney, who needs some lessons in customer service and was extremely rude. In an already upsetting situation.
Absaloutley disgusting...
DO NOT USE THIS COMPANY OR THIS CHILDMINDER !!

Paid the NONE REFUNDABLE joining fee, completed all of the modules and joined the unhelpful webinars and did 2 theory calls only to be told I would receive a decision 5 working days after the 2nd call (which I'm still waiting for after 4 weeks!). I have been logged out of my app and can't log back in, tried to call to get help with logging in and no one answered so I left a voicemail and 24 hours later still no call back. I have wasted just over £1000 trying to get set up to be a childminder I would have been better off going through Ofsted. I really feel I am entitled to a refund but I know I won't get one as I feel Tiney has miss-sold me the childminder dream which is now a nightmare! I would give stars in the negative if I could.

Fantastic really enjoyed this xxx brilliant support a special thank you to you Gemma xx

Tried to sign up to register as a childminding.

I have a degree in psychology and child development. Level 3 in childminding. Level 3 in nannying. Level 2 in understanding young people and children.

I have worked as a volunteer football coach for U9s. Ive worked as a residential care worker for SEN children. I've worked as a playworker in a primary school. I have worked for 2 finance companies too.

I have emailed parents directly for advise and some have offered to take me on board as they believe in humans and believe in mistakes and believe my experience and qualifications are more than relevant.

I mention as the above because i have a criminal conviction in fraud 6 years ago, one and only crime which was just a really stupid mistake.

I mentioned all of the above to the staff at Tiney when first speaking to them. The person i spoke to said they have taken on people with convictions who are very successful. I was excited but wary. I was asked to fill in forms, answer questions and send a lengthy email going in depth about safeguarding due to my conviction. I obliged of course.

I get an email back saying sorry, you have a conviction, we cannot progress further.

I mentioned ALL OF THE ABOVE before i started to fill the forms etc out. I questioned all this and i got a generic and vague response of, its our policy.

Their policy is evidently ans sadly to waste people's time completing forms and saying no anyway.

All my experience etc is post conviction. I've never ever had a bad reference from any employer.

I review Tiney just to give people a heads up, they will waste your time even if they may say, yes we have had people with convictions. Bare in mind, parents have said they'd employ me.

never happy to become childminder with this company, they would make you pay so much money and keep it if something is not cleared for them. steer clear from them. They never do proper instigation nor speak to you properly. go with Ofsted or other child minding agency. never with these scams.

tiney are doing great things in the world of home nurseries, changing the image of childminding for the better. Their training is excellent and their team are really supportive. No hesitation in recommending them to others.

So I would like to make a complaint about not fulfilling the breach of contract I was dissatisfied with the behavior of the caregiver for a 12-month-old boy, you as a company should help and not ignore my messages, so if I do not receive a return message by Friday at 12 a.m. February 23, if I don't see it, I'm going straight to court. I hope I will receive some message from you because I really don't understand you anymore.

If I could give 0 stars I would.
An absolutely appalling experience with one of their childminders which I would love to name as it would help other parents to steer clear of but apparently not allowed to do it on here (there is always other sites for that). A huge misinformation and miscommunication from the childminder who was only keen on quickly taking money off me. Having not dealt with childminding services previously I was not aware of their fees etc. and was NOT explained by childminder any terms and conditions whatsoever, so to pay over £3000 within few weeks to just save my child a space in 5 months time (I know it was well beforehand) seemed ridiculous, therefore decided to cancel the joining process. They have still managed to charge me £250 for apparent placement holding which was calculated since the day I verbally agreed to take on the services and even before I signed anything. So basically childminder was earning daily off me without me even knowing it. They also issue dodgy invoices that don’t make sense and trying contacting Tiney is absolutely pointless, I tried online chat/email/phone and have not heard back in 3 days now and doubt I will do.

Tiney's team is not just great; they're warm, professional, and incredibly knowledgeable. My advisor, Katie, was nothing short of amazing, offering a friendly, clear, and step-by-step guide. I wholeheartedly recommend Tiney for their exceptional service.

Tiney has been so supportive in my journey to register as a childminder. The training really helped to equip me for the job. All the follow-ups and the webnars play a big role in preparing me during the process, and now I feel confident to give my services as a childminder.

Tiney is awful company to deal with. They don't care about parents, but only want money from childminders. I would love to add name of childminder I dealt with, but apparently it is against trust pilot guidelines. Even though there are another 10 review with names, which is apparently OK according to TrustPilot.

Don’t have contact number or customer service. Most dodgy company ever.

We have been with Treetops Tiney nursery for 18 months. Tiney has been great and we really benefitted from the out of hours phone GP service for the whole family, especially at weekends with urgent issues.

Our childminder Steph is fantastic, and the best childminder we had by a long way. She has incredible passion, energy, and creativity. I'm always amazed by the interesting sensory activities she does with the children. The meals are delicious and healthy and we get daily photos of what they are upto, which are always gratefully received.

Steph even does extra things like help measure shoe sizes, and has also taken extra training and qualification to further benefit the children's learning.

My daughter has thrived, made friends, and treats Steph's like her second home! Would thoroughly recommend to all parents.

My little one absolutely loves being with Jo, I can’t recommend her enough. I can honestly say he has progressed so much since starting with Jo and all the activities they do are amazing. My daughter also attended during the school holidays and she can’t wait to come back again already! The app keeps me going when I’m at work with updates on what they’ve been up too throughout the day and lots of pictures of all the fun. Thank you Jo for everything you do for my children and for me ❤️

My tiney childminder ( Lisa ) always does everything for us and our little one, nothing is ever too much for her. They have been absolutely amazing! Would highly recommend 😊

I’m thrilled I chose Tiney as the provider for my childcare requirements. I trained to be a teacher through TeachFirst and so that’s what attracted me to Prisca’sTineyhome. I was so happy to find that the rigour, passion and ethos of what makes TeachFirst great was mirrored by Tiney. My son has excelled due to the emphasis on personalised early education. Prisca is an amazing practitioner and I don’t feel I could have returned to work without her. The tiney app is slick and keeps me informed throughout the day and the standard of care my children get is second to none. Both my son and daughter now attend and despite their differing ages and needs I leave them everyday confident in the knowledge they will have fun, be stimulated and stretched and have all their needs catered for. Thank you tiney and Prisca for making one of the hardest things, leaving my children, doable. I’m so grateful. Genuinely chuffed with my set up and in turn that’s made me able to give my all to my job which I love but just couldn’t do without the level of support I receive from my incredible childminder. Thank you!!

Most amazing and truly passionate place. I would trust Prisca with any of my children. Not only that, but also the amount of entertainment and education provided within the settings are second to none 😊❤️