Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ti-go products are fantastic! My 6yo daredevil uses their elbow and knee pads and gloves whilst mountain biking! The quality is really great, standing up to a regular thrashing. In the one instance I’... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Recently bought some protective biking gear for my son, and have found the customer service to be excellent. I initially ordered a body protector, but then saw some elbow pads, and Jen from Ti-GO was... Leggi di più

Valutata 5 stelle su 5

Bought 2 different pairs of tech gloves: 1 pair of short finger and 1 pair of long finger. Unfortunately, the short finger wasn't sewn tightly at the seams between fingers. After sending a picture to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a issue with the stitching coming undone on a pair of gloves we had bought for our 4yo at Christmas, Ti-GO were great at communicating, friendly and helpful throughout until we reached a resolu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento sportivo
  2. Negozio di biciclette

Scritti dall'azienda

Riding, Scooting and skating, Ti-GO Bikes gives young children the opportunity to ride and gain confidence with our range of clothing and tech. From Bikes to pads we have your rider covered with our built in technologies to maximise performance and comfort. A family run, passionate and exciting brand who aim to keep riding riding earlier, safer and more awesome!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

164 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The free return is not free as you have…

The free return is not free as you have to pay return postage. When I challenged them they said that the free return meant that they didn't charge to process the return in their office.
I actually wanted to exchange for a bigger size but nobody replied to tell me if that would then charge me to ship another pair of knee protectors without another shipping charge but no one replied so I gave up.

5 agosto 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

We apologise for any confusion, as stated on our terms and conditions, "for a change of mind or exchange of an item you will be responsible for shipping costs."

With regards to the correspondence, we are a small family run business, and unfortunately the summer holidays can cause set backs, however we are making our team bigger as we become busier. Thank you for your feedback, we will take your comments onboard.

Valutata 5 stelle su 5

Top quality

Top quality product and customer service my kids live them and are happy to wear the pads all day long

7 agosto 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for this great review! We are thrilled to hear that your little ones are happy in our awesome pads!!

Valutata 4 stelle su 5

Good quality and price maybe the Web…

Good quality and price maybe the Web site needs to be a bit clearer so you order right the first time but very helpful and quick to fix my mistakes I would recommend to all

8 luglio 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for your feedback, we are really pleased to hear that you would recommend us. If there is anything specific on the website that you feel should be made clearer, please do not hesitate to drop us an email at ride@tigobikes.com. Thank you.

Valutata 5 stelle su 5

Brilliant service and great…

Brilliant service and great communication along with good products. Was very happy that the products I was looking for could be bundled, making a small saving, which was a bonus. Ti-Go kept me fully updated after the items were shipped and the products look good quality. Would happily use again.

5 luglio 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for this awesome review! We work hard to provide you with the best, products and service, with the best savings too! So pleased to hear you were happy with all that you received from us! We look forward to helping you and your little rider again soon.

Valutata 5 stelle su 5

Excellent product

Excellent product, communication and rapid delivery.

26 giugno 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for this awesome review! We are so pleased to hear that you are happy with the products and service you received from us.

Valutata 5 stelle su 5

Proper gear for kids who ride

My nearly 3 year old loves his protective wear, he feels like a motorbike rider on his strider. The products are great, only a week or so in but he wears it all every time we ride. Well done team TI-GO! We will be sizing up when necessary.

12 giugno 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

We're so happy to hear that your little rider is feeling like an absolute pro in his Ti-GO gear! Thank you for this awesome review, we look forward to helping you again soon!

Valutata 5 stelle su 5

Amazing well made Jerseys

Absolutely amazing jerseys and the personalisation is perfect! Can’t wait to give them on Father’s Day! Daddy and daughter can match when shredding!

4 giugno 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for this awesome review! We are delighted to hear that you love your personalised jerseys, there will be some happy faces on Father's Day :o)

Valutata 5 stelle su 5

🔥🤘🏼🔥🤘🏼

My daughter loves her new jersey with our last name on it!! Great quality as always, even her old jersey and shorts got passed down to her little sister and are still in great shape and will be passed down to #3! Would like to see some new shorts.

4 giugno 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

We are so pleased to hear that you love our personalised jersey as much as we do! And that you continue to be impressed with our quality that we pride ourselves on. Thank you for the awesome review :o)

Valutata 5 stelle su 5

Good experience

Good website, very efficient. Quick delivery and my grandson loves the top!

29 aprile 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you! We are delighted to hear that your grandson loves his new gear and that you were pleased with our website and service :o)

Valutata 5 stelle su 5

Really Pleased

Website was easy to use. The quality of the knee and elbow protectors is excellent.Really quick delivery which was well packaged and a lovely touch with a little bag of sweets with the children's items. Highly recommended.

26 marzo 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for taking the time to leave us such a lovely review! We are so pleased to hear that you enjoyed using our website and receiving your items quickly. Our knee and elbow pads really are excellent for little ones, as are the sweeties! :o)

Valutata 5 stelle su 5

I bought my Grandson some cycling…

I bought my Grandson some cycling gloves for his birthday. They are really good quality & would recommend this company again. Exchanged very friendly emails with them & they really care about their customers. We even got a little bag of sweets in the box with the glove. My Grandson loves them & I wouldn't hesitate to buy him something else off this site.

13 marzo 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for this fantastic review :o) We are so pleased that you & your grandson are happy with your gloves ... and the sweets!! And that you were happy with the customer care you received from us here!

Valutata 5 stelle su 5

We love the tigo stuff

We love the tigo stuff!
Just received the padded trousers for my youngest last week and tested them over the weekend. Absolutely brilliant, comfy, great fit, great quality.
Can't wait for bigger sizes to come into stock for my oldest.
We also have tigos knee/elbow pads and nearly evert pair of gloves they sell. Cannot beat this stuff for little Riders!

25 marzo 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for this fantastic review! We are so pleased to hear that you and your children continue to enjoy our products. We look forward to providing you and your little riders with all your cycling protection in the future!

Valutata 5 stelle su 5

Great customer service as always

Great customer service as always. Ordered incorrect size and they sorted it out for me no problem. Already pre ordered more stuff.

7 marzo 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for this fantastic review, we are so pleased that you were happy with the customer service that you received from us :o)

Valutata 5 stelle su 5

Excellent guide for measurement fitment…

Excellent guide for measurement fitment perfect fantastic quality and speedy delivery

28 febbraio 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for this 5 Star review, we are happy to hear that you found our measurement guide helpful, and were pleased with your purchase and delivery!

Valutata 5 stelle su 5

Ti-GO is a great brand!

Ti-GO is a great brand, quality bike gear for the little ones..also excellent customer service, responds to emails immediately and always helpful and willing to accommodate.

26 febbraio 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thanks for the awesome review! We are so pleased to hear that you are happy with the quality of our products and the customer service you have received from us :o)

Valutata 5 stelle su 5

Absolutely brilliant service and…

Absolutely brilliant service and products at a good price. Thank you very much.

27 febbraio 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for this 5 star review! We are so happy to hear that you are pleased with our service, products and prices!

Valutata 5 stelle su 5

Excellent product and service

Excellent product and service. My son’s racing gloves came packaged with a little bag of Haribo which made his day! Thank you, I will definitely be purchasing my son’s race gear from you!

6 febbraio 2024
Logo di Ti-GO Bikes

Risposta di Ti-GO Bikes

Thank you for this great review! Glad to hear the sweets went down well! As well as the gloves! Looking forward to providing you with more race gear soon!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più