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Scopri cosa dicono le persone

Valutata 1 stelle su 5

The dryier came scratched and Tiedex held the transport company responsible. They gave me, in principle, the only option of returning it, with me paying the expense. I refused, so, after several email... Leggi di più

Valutata 5 stelle su 5

Tiedex provided us with great services. The company willing to go extra steps in helping to get shipping rate for our comparison. Very fast in arranging shipping for us. They even provided us with pac... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We ordered a large garden shed from TieDex, and it arrived exactly when they said it would. The delivery came on a big truck due to the size, and the driver was very professional, helping us check eve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Rangemaster Pro 110 is a great cooker when it’s up and running. It cooks brilliantly, has plenty of space, and looks fantastic in the kitchen. Any issues we’ve had are being dealt with, and the su... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di elettrodomestici
  2. Negozio di elettrodomestici
  3. Negozio di computer
  4. Vivaio e articoli per il giardino
  5. Negozio di arredamento da giardino
  6. Negozio di mobili per uffici

Scritti dall'azienda

TieDex Limited (www.tiedex.co.uk ) is a UK-based online sales and international distribution company, supplying top-branded, genuine products to customers across the UK and worldwide. We are committed to providing authentic, high-quality goods supported by efficient logistics, dependable delivery, and exceptional customer service. As a forward-thinking company, TieDex continues to lead in eCommerce innovation, digital retail, and global distribution, ensuring customers receive the best products quickly and reliably. From our UK base, we serve retail partners and consumers with complete confidence in product authenticity and fast fulfilment. Every order is handled with care, combining trusted UK service with international reach. Our Product Categories Garden Products – Premium outdoor tools, accessories, and living solutions. Electronics – Smart gadgets and advanced home technology. PCs & Laptops – Reliable systems from trusted global brands. Fridges & Freezers – Energy-efficient and durable cooling appliances. Exercise Equipment – High-performance treadmills, bikes, and home gym gear. Swiss-Made Washers – Precision-engineered washing machines for long-lasting performance. Why Choose TieDex Limited UK-based with global distribution network 100% genuine, branded products Fast UK & international shipping Secure online ordering Competitive prices and trusted service


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

262 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The dryier came scratched and Tiedex He…

The dryier came scratched and Tiedex held the transport company responsible. They gave me, in principle, the only option of returning it, with me paying the expense. I refused, so, after several emails in which I expressed my disagreement, they told me that they were going to consider financial compensation. This was in January; It's May and I'm still waiting.

31 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Tiedex provided us with great services

Tiedex provided us with great services. The company willing to go extra steps in helping to get shipping rate for our comparison. Very fast in arranging shipping for us. They even provided us with packaging condition to give us the assurance. Great company to work with.

31 marzo 2026
Non scritta su invito
Logo di TIEDEX LIMITED

Risposta di TIEDEX LIMITED

👍

Valutata 1 stelle su 5

Demanded extra shipping costs, failed to communicate

I ordered a lawnmower, selected my shipping address (in Ireland, which added £29.99 to the cost) and received an order confirmation by email. The following day I got an email requesting an additional payment of £150. No explanation. I queried it and got no response, just an order cancellation. Also, when I ordered it, the item was clearly shown to be "In Stock". Their email requesting extra shipping money said that it wouldn't be shipped for another 30 days. Based on this experience and the dreadful customer service, I would recommend avoiding this company and going elsewhere.
Edit: The lawnmower weights 43.5kg per Hyundai - it could never be over 100kg as claimed by the seller. The fact remains their communication was awful. If a website requires an address to calculate shipping and then applies a shipping cost after you put the info in, then there is no reason to send a further shipping invoice without explanation. Poor business practice

11 aprile 2026
Non scritta su invito
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Risposta di TIEDEX LIMITED

Hi

I am writing regarding the shipping arrangements for the lawn mower.

The standard rate of £29.99 applies to items under [10kg Limit] kg. However, as the lawn mower weighs over 50kg, it must be sent on a pallet. Please note that the dimensional weight for the pallet is well over 100kg.

We have already sent the balance payments to cover these requirements. Please let us know once you have received the funds and can proceed with the shipment. or order will be canceled and refunded unpaid accurate shipping fees, lawn mower is not under 10kg.

Best regards,
Reviews Team

Valutata 5 stelle su 5

Excellent performance

The Rangemaster Pro 110 is a great cooker when it’s up and running. It cooks brilliantly, has plenty of space, and looks fantastic in the kitchen. Any issues we’ve had are being dealt with, and the support from Tiedex Limited has been reassuring. Overall, it’s a solid cooker with excellent cooking performance.

17 giugno 2025
Non scritta su invito
Logo di TIEDEX LIMITED

Risposta di TIEDEX LIMITED

👍

Valutata 5 stelle su 5

Ordered a MeacoCool dehumidifier from…

Ordered a MeacoCool dehumidifier from TieDex after seeing good reviews online. The item was dispatched quickly and arrived within 3 days from the order date, well packaged and brand new. I appreciated the updates by email and text, and the courier arrived exactly in the time slot given. The unit works perfectly and has already made a big difference in my home. Really pleased with the service, price, and fast delivery.

16 ottobre 2025
Non scritta su invito
Logo di TIEDEX LIMITED

Risposta di TIEDEX LIMITED

👍

Valutata 5 stelle su 5

We ordered a large garden shed from…

We ordered a large garden shed from TieDex, and it arrived exactly when they said it would. The delivery came on a big truck due to the size, and the driver was very professional, helping us check everything before unloading. The shed was on a sturdy pallet, all panels clearly labelled and protected. No damage whatsoever. It’s great quality and looks fantastic assembled. TieDex’s logistics team deserve credit for the smooth process from order to delivery.

9 ottobre 2025
Non scritta su invito
Logo di TIEDEX LIMITED

Risposta di TIEDEX LIMITED

👍

Valutata 5 stelle su 5

I bought a cooker from TieDex and had…

I bought a cooker from TieDex and had it shipped from the UK to Ireland. Delivery was quicker than expected — about 4 days total. The cooker was packaged extremely well and arrived in pristine condition. Communication was great all along; I received emails with tracking and delivery confirmation. The delivery team handled the item carefully, and the TieDex staff were very responsive to my questions. Excellent experience overall!

20 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Human customer support!

I was able to speak to a real person about my delivery to confirm a narrower window of time than I was first given, and then get the delivery drivers to come back when I'd failed to hear them knocking from the next room. In an age of AI bots, it was a relief to have a human and helpful interaction!

31 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

The unit was delivered on a pallet

The unit was delivered on a pallet, well protected with wrapping and corner guards. The driver was polite and even helped move it closer to my doorway. There were no scratches or dents, and the machine works perfectly.

13 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

I placed my order with TieDex late on a…

I placed my order with TieDex late on a Wednesday and honestly didn’t expect it to arrive so soon, but it was delivered the very next business day! The packaging was secure, and the courier kept me updated throughout the process. Everything was in perfect condition on arrival. It’s rare these days to see such quick turnaround and great communication. Highly recommend TieDex for their efficiency and professionalism.

21 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Absolutely brilliant games table

Absolutely brilliant games table! We wanted something that everyone in the family could enjoy, and this is perfect. The 7ft full-size design makes the pool table feel authentic, and the rotating mechanism between air hockey and table tennis is surprisingly easy to use — even the kids can switch games themselves.

10 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

This Hotel Chocolat hot chocolate machine…

This Hotel Chocolat hot chocolate machine has completely upgraded my evenings! It heats and froths the chocolate to the perfect creamy texture every single time — much better than trying to mix powder into milk on the stove. It’s quick too; in under 3 minutes you’ve got a smooth, luxury hot chocolate that tastes exactly like the drinks they make in-store.

21 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic tool set

Fantastic tool set! Every piece feels solid and built to last, exactly what you expect from DeWalt. The ratchets and sockets have a smooth action, and the drill bits cut effortlessly through wood and metal. The case keeps everything organised so it’s easy to grab what I need on jobs. Parcel arrived quickly and well-packed with no missing parts. If you want a reliable kit that can handle tough work, this is a brilliant choice.

12 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Love this TV stand! The butter..

Love this TV stand! The butter-cream finish gives a really warm and modern feel to the living room and the smooth edges make it look a lot more expensive than it is. The storage shelves are perfect for the console and TV boxes, and the cable management openings keep everything tidy.

15 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Dishonest description of product


You said:
I bought the "Gallery Capri Brown Leather Cantilever Dining Chair" for £ 341,99 plus shipment £ 24,99 to France. I then received another invoice for an addidtional £ 55,00 which were the shipping fees from Fedex. Didn't expect that. But that's not the worst. I received the chair and it is not leather. This is very dishonest and I now have a tacky looking plastic chair I paid nearly £ 400 for. I feel ripped off and would definitely not order anything from that company again.

21 ottobre 2025
Non scritta su invito
Logo di TIEDEX LIMITED

Risposta di TIEDEX LIMITED

Gallery Capri Brown Leather Cantilever Dining Chair

Thank you for taking the time to share your experience. We are truly sorry that your order didn’t bring the excitement and satisfaction you expected.

When you chose the Gallery Capri Cantilever Dining Chair, it was for the very qualities that make it special:

✨ Upholstered in top grain leather with a warm brown finish
✨ Detailed vertical stitching that gives it character and elegance
✨ A strong iron cantilever frame designed to last
✨ Delivered fully assembled, ready for your home

This chair is designed to elevate a room — so hearing that the one you received does not appear to be leather is extremely concerning. Authentic materials are a non-negotiable standard for us.

We’re already reviewing this urgently with our supplier to ensure the product received aligns with the specifications we advertise:

Cover: Leather

Frame: Iron

Dimensions: H 90 x W 52 x D 66 cm

Seat Height: 52 cm

Weight: 14.6 kg

Brand: Gallery

Collection: Capri

Now, regarding the shipping situation — we completely understand your frustration. Here’s what happened:

📌 The total international delivery cost for this item is £79.99 GBP
📌 You paid £24.99 GBP at checkout
📌 The remaining £55.00 GBP was later billed

PRODUCT lINK
https://tiedex.co.uk/products/gallery-capri-brown-leather-cantilever-dining-chair

Thanks
TieDex

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