10-Day Lhasa-Everest Base Camp-Lake…
10-Day Lhasa-Everest Base Camp-Lake Namtso Tour with Tibet Horizon
We recently completed a 10-day tour of Lhasa, Everest Base Camp, and Lake Namtso organized by an agent representing Tibet Horizon (Tibet Tourism). Overall, we had a wonderful time exploring this incredible region. Highlights included witnessing the magnificent Mount Everest from Rongbuk Base Camp and exploring the beautiful Tibetan monasteries and the iconic Potala Palace in Lhasa. Both the driver and tour guides were super friendly and contributed greatly to making the trip comfortable and enjoyable.
However, there are a few areas where the company could improve their planning and organization to enhance the experience for future travellers:
1. Itinerary and Accommodation Information:
We were given a 9-day itinerary instead of the full 10 days, with no mention of the hotels where we would be staying. This lack of clear information caused confusion and delays during immigration in Beijing, as we were unsure about our accommodation details in Lhasa. Despite booking a 10-day tour with 4-star accommodations, we were provided with tent accommodation (without toilet facilities) at Rongbuk Base Camp and only a 3-star hotel near Lake Namtso. We believe customers should be given the exact accommodation details upfront to avoid any surprises.
2. Communication and Agent Responsiveness:
We tried to contact the agent who organized the tour regarding the itinerary and accommodation issues but received no response. Improved communication and timely support from the agent would greatly benefit travellers.
3. Tibet Permit Delivery Process:
The process for receiving the Tibet Travel Permit could be streamlined. We were informed that the original permit must be presented before boarding the flight in Beijing. This required rushing out of Beijing International Airport to obtain the permit before flying to Lhasa. However, no permit checks were conducted until we were traveling within Tibet, and only photocopies of the permit were checked at various points. A clearer and more efficient permit delivery system would reduce stress and make the process smoother.
In conclusion, while we thoroughly enjoyed the natural beauty and cultural richness of Tibet, improving the itinerary transparency, accommodation arrangements, agent communication, and permit handling would significantly enhance the overall travel experience.







