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Valutata 1 stelle su 5

The website explicitly states free shipping on all US orders over $120, so I placed an order for two pairs of shirts totaling $126. That should have qualified—no confusion, no fine print. Yet at c... Leggi di più

Valutata 5 stelle su 5

Brilliant products, purchased 2 items of clothing a pair of black bottoms and a grey ¼ Zip both fit really well and look great especially the top which you can tell is made from quality materials. Onl... Leggi di più

Valutata 1 stelle su 5

Very bad quality (swim shorts) and even worse customer service by doing small refund and saying “it might be damaged doesn’t mean you can not wear them”. But now I understand how people like Mike can... Leggi di più

Valutata 1 stelle su 5

The website stated free shipping on all US orders over $120, I went to order 2 pairs of shorts, which came to $126, and they were still charging me $42 for shipping. I reach out to them after a while... Leggi di più

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Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

34 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,0

Tutte le recensioni

(34)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Shirt quality is ok

Shirt quality is ok. But shipping policy is a scam.
It states free shipping when ordering but I had to pay €80 for customs. This is unaceptable. Customer service is also not replying.

10 gennaio 2024
Non scritta su invito
Logo di THRST

Risposta di THRST

Hi Daniel, import/customs fees are set by your country, and unfortunately are not something we have control over

Valutata 1 stelle su 5

THRST *delivery is a joke* Read BEFORE you buy from this E-Commerce as that is all it is.

Cant even comment on the item I have ordered 5 weeks ago. Thought I would order one of the THRST towel tops. I live in the UAE, given the owner of this company also resides here I would have thought he would have given the logistics a bit more thought. So from leaving the UK (4th Sept) over 5 weeks ago how about this for a convoluted delivery from UK (DHL E - commerce) then Universal Postal Union to Deutsche Post, it sat in DP from 12th -28th Sept, then arrived in UAE, then moves to customs clearance then off to the next courier Emirates post, sits in Dubai for days, then heads to Ras Al Khaimah sits there for days, then it shows on the tracking attempted delivery, not a single attempt or call has been made. Now the item has been sent back to Dubai, no contact at all....You think calling a UAE postal company is simple guess again... So anyone thinking of buying International, read this.. At least I paid for tracked delivery and can see this total debacle. Don't think for one minute its DHL all the way...It is not... If I could give zero STARS I would

8 ottobre 2023
Non scritta su invito
Logo di THRST

Risposta di THRST

Hi Dan, we're really sorry that our delivery partners let you down in this instance. I can see that the shipping charge was refunded as an apology for this experience. If you need any more help, please let our customer support team know.

Valutata 1 stelle su 5

Very bad customer service

Very bad customer service
Treat you like an idiot

I was so excited….. turned into a big disappointment

Well done!!! Horrible experience

7 settembre 2023
Non scritta su invito
Logo di THRST

Risposta di THRST

Hi Gabor, I can see that our Customer Support team have arranged a replacement delivery of the items that did not arrive in your order. If you need any more support, please let us know.

Valutata 5 stelle su 5

Very happy with all 6 garments

I'm surprised at these negative reviews.
My first order from Thrst was the track top and pants and the full zip hoodie. The quality is fantastic especially when you factor in the price. The clothes suit a muscular/athletic frame the cotton is soft and has plenty of give so despite hugging the figure it allows a full range of motion while training. I have had these clothes for probably 3 months now I wear them regularly and always wash according to the recommendation on the garment and they are still looking great.
I have now purchased 3 pairs of the swim shorts I was nervous of the reviews but based on my experience with the other products I went with my gut .
They are short, that's great I hate swim shorts that come down to your knees and the feel of the product is much softer and stretchier than the cardboard textured Speedos I've experienced in the past. I have not tested them yet but after my holiday I will amend my review if my thoughts change.
Good Job Mike

6 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

SCAM ARTIST MIKE !

SCAM ARTIST MIKE !

DO NOT PURCHASE HERE IT IS A SCAM!!!

I bought 2 pairs and had to pay import fee to even receive the items. After i opened them they were way to short, VERY BAD QUALITY and after i messaged the support they told me that there is no way to return or refund the items. THIS IS ILLIGAL. I am going to sue them because this is literraly a SCAM!!!

2 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Made an order (#THR6972) back on…

Made an order (#THR6972) back on November 21st - they promptly took my payment but still after weeks have not even dispatched the item nor given me any updates on where it is. So effectively they just take your money without ever giving you the product.

21 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Shorts discoloured after washing

Bought a pair of shorts for £40 and they fitted and looked great until washed. They have been worn once and now have dark staining (not from anything in the wash) and Thrst have only offered me 20% off because they are still usable!

10 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

Shorts Too Small and No Returns

I ordered swimwear online but the product was smaller than the sizing suggested. I asked for a return and they refused saying it’s against their policy for hygiene reasons.

However, this policy is unlawful and I informed them that a customer has the right to return a product within 14 days of receiving it for any reason.

I would never order anything from this unlawful company again. They do not honour the laws of online business and clearly don’t care about customer satisfaction.

18 luglio 2022
Non scritta su invito
Valutata 1 stelle su 5

Poor Quality THRST Clothing

Received some THRST shorts for Christmas, stitching was poor, never wore them or tried them on. Labels still intact. Emailed THRST support and said I would like to send them back due to the poor quality, got one reply saying they don’t do refunds. Then never replied to any further emails.

16 gennaio 2022
Non scritta su invito

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