Thrive Causemetics Recensioni 

192
•
TrustScore 3.5 su 5

3,4

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Valutata 5 stelle su 5

Easy to order. Took about 10 days to arrive. Love the Brilliant Eye Brightener! Online support is so helpful ☺️

Valutata 5 stelle su 5

I chatted about a reorder of mascara that seemed thick and clumpy. The first tube if liquid lash extension was amazing. I have had this tube a while as i searched different brands but wasnt satisf... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I have been using the mascara for over 3 years and loved it until my last order . I am not sure what happened or if they changed their formula but I no longer get the length or fullness that I have i... Leggi di più

Valutata 5 stelle su 5

In response to previous review. I called the phone number today and the girl I spoke to was very helpful and resolved the problem and fixed my account. It was a big misunderstanding and Usps never fou... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Thrive Causemetics offers luxury high-performance cosmetics. For every product purchased, we donate to help a woman thrive.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

192 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 65% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(192)

69 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Lipstick and eyebrow pencil were ok

Lipstick and eyebrow pencil were ok. What you would usually find at Walmart or Target. Nothing special. Not worth the price.
Updated on 8/25/25: I appreciate your offer of a refund but I will pass. This is on me for not doing more research on your company and trusting hype. Lessons learned.

18 agosto 2025
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Risposta di Thrive Causemetics

Hi Chloe,

Thank you so much for your honest review and feedback. We're sorry to hear that the Impact-FULL™ Smoothing Lipstick and the Infinity Waterproof Eyebrow Liner did not leave you completely satisfied. Please know we do accept full returns and refunds within 60-days of your purchase. If you have not done so already, please contact our team at www.thrivecausemetics.com and we'll be happy to help you with a refund!

Valutata 1 stelle su 5

The liquid lash extensions mascara and eyeliner - issues…

The liquid lash extensions mascara claims to be long-lasting, clump and flake free. I've given it a chance three different times and have had flaking, clumping and that under-eye shadow that appears after a couple hours of wear. Maybe I received a bad tube... To be fair I have deep-set eyes with fine lashes that need a really good mascara and brush in order to be long-lasting - this is not the product. And the infinity waterproof eyeliner is not my favorite either - it's been hard to apply as the tip is thicker than I expected and it does not go on very dark, despite the color that you see. It takes a few passes to get the color to show, and that's tough on the skin.

5 agosto 2025
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Risposta di Thrive Causemetics

Hi Fiona! Thank you for your honest and thorough review on our Liquid Lash Extensions Mascara and the Infinity Waterproof Eyeliner. We're sorry to hear that these two products did not work for you. We are happy to share some tips and tricks for both products that may help. If you are interested in learning more, you can certainly send us an email or talk to one of our Beauty Advisors online! Otherwise, we do gladly accept returns for a full refund. If you have not received yours yet, please reach out to us to let us know and we'll be happy to take care of that for you!

Valutata 1 stelle su 5

Bought the eyeliner

Bought the eyeliner. Broke my bank account. Nothing special at all.Does all the irritating things cheap eyeliner does, like smudges. I literally bought it nevause it said it didnt do that. Id like my money back.

1 luglio 2025
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Risposta di Thrive Causemetics

Hi! We're so sorry to hear that our Infinity Waterproof Eyeliner did not meet your expectations. We completely understand how frustrating that would be and we would be more than happy to assist you further. We requested further information from you and will be following up with you shortly.

Valutata 2 stelle su 5

Lip gloss is in a cheap container

I ordered the lip gloss and although it was not as color saturated as what it looked like in the ad, it smelled fine and was glossy. I opened it after about a week, and it was cracked- the inner lining which prevents all of the gloss coming out at once was broken.
So not a cosmetic problem, it’s the container! It’s unusable

12 luglio 2025
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Risposta di Thrive Causemetics

Hi! We're so sorry to hear about your experience with our makeup. This is definitely not the standard we hold for our products and we want to resolve this for you. We requested further information from you and will be following up with you shortly.

Valutata 1 stelle su 5

NO REFUND GIVEN FOR UNOPENED ORDER

I ordered some makeup and skincare items and then I decided to cancel the order the same day I placed it and the rep told me it was too late. So, the morning it was to be delivered I went to the post office and wrote Return to Sender on the unopened box, this was over two weeks ago, and I still do not have my full refund!

25 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Lovely products, absolutely non-existent customer after care and response following order

I have an immune system condition due to which I have to be very careful about all products I use. I was thrilled to find Thrive, as it seemed to be the answer to my prayers! The order arrived with no problem, but I had a need for assistance once I received it. I first wrote to them about it on April 8. Today is April 19 and I have written a number of times since then as well, hoping for an answer. To-date I have received 1 total reply to my emails I sent to their help email address, and that 1 reply was an AI-generated automated message, of no help at all. After all this wasted time with no answer from them I also fear that the return window will not be respected, despite having done everything in my power to get in communication with the company in plenty of time, on my end. So I will also have wasted money on one of the products that I have not received help with. They are costly, but I was happy to spend that for good products, and a good company. But now I have just thrown some of that money away after not being able to get assistance. I am so sad. :( I had really high hopes that both the products and company culture would be great, given how few choices there are out there for those of us that have limited options.
**UPDATE--I was able to get through to Thrive's customer service through their Instagram account, and was able to find a real person that that gave me a hand and efficiently took care of my request. I was also contacted by their team which gave me the opportunity to share my customer experience with them and explain what didn't work about their current AI-answered front line customer service set up. I do hope they rethink and restructure, the AI first stop for customer needs is not out of beta yet, and this is something I am finding across the board in companies that are beginning to use it in this capacity.

6 aprile 2025
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Risposta di Thrive Causemetics

Hello! We’re truly sorry to hear about your experience with our makeup and with our customer service team. Please know that you are an important part of our Thrive Causemetics community and we are committed to making this right. We have requested your information so we can personally reach out, better understand what happened, and work closely with you to find a resolution that feels right. Thank you for giving us the opportunity to make this better — we genuinely appreciate your patience and we look forward to hearing from you soon.

Valutata 1 stelle su 5

Ordered mascara in January and paid for…

Ordered mascara in January and paid for it , It Was applied to my credit card. I Was able to make contact through email and was sent confirmation that it would be resent.Never received it, this company is not reputable!I have read many reviews that claim the same treatment?? this is no way to run a business!

17 gennaio 2025
Non scritta su invito
Valutata 4 stelle su 5

I really love the products that I have…

I really love the products that I have purchased from Thrive. I also feel good about the company supporting women with cancer. I am surprised about bad reviews. I have referred friends who are also impressed. I have sensitive skin, lips and eyes but have never had a reaction to the lip liner, or lip balms I have ordered from them. I love the eye pencils and crayons also.

16 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Wish I could give it a zero!

Wish I could give it a zero!! Liquid lash mascera is so wet and does not separate the lashes. It globs them all together. I tried to get my $ back, but No reply. Advising it for older women is a big joke, a marketing ploy. I fell for it. Waste of $$/

12 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Wonderful products and outstanding…

Wonderful products and outstanding customer service! Just started using the mascara and brow gel and I love them! Had a small issue and customer service responded immediately! I would ignore the negative reviews and try for yourself! For me, they are awesome!

30 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Too bad they don't care

I have ordered some products 2 different times. I have never received either of them. USPS claims insufficient address but I receive mail and packages daily. The part that gets me is no one at Thrive really cares that I am having a problem. Very disappointing for fairly expensive products.

29 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Not the company that it use to be

Not the company that it use to be! I bought the mascara, it use to come off nice and clean in the shower with no smudging. Now it smudges when u Lie down or just Through the day I’m very disappointed because I loved this company. I don’t know if this is a copycat? Or is this the true thrive cosmetics?how to tell? If it is the same company they need to change the mascara back to the original product. I definitely will NOT be shopping with them again!!

18 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Foundation doesnt go on Foundation doesnt do it's jobeasy as…

Foundation doesnt go on easy as described and shown on videos. You have to still soread it on. It doesnt cover evenly like it is promised. Other companies out there do cover without a concealer. Their formula is heavy, yet doesnt cover very well and my skin is pretty clear. If one was to buy concealer as well, that's now spending even more $$$$ just to perform what store bought less expensive product. The foundation smeared on my vest collar, very strange. Adding the concealer would probably also junk-up my clothes as well. The tube also was faulty, solid foundation kept rolling down as I attempted to apply. Empty promises of easy use and great coverage.

8 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Extremely shady company

Extremely shady company. I dont order that much but each time i've had to contact customer service about getting my points for things i've ordered. They always have some ridiculous excuse on why i didn't receive my point for money i've spent. Then, the cherry on top this time, was that once again, didn't receive my points or birthday, anniversary points, etc that they list on their website. I've spent almost 500$ since joining. They tell me that they changed their point system last year and no ones points rolled over so i've lost everything except what i've earned this year, putting me back down to the lowest tier that gets no perks. What a joke! All my point are gone, i've got nothing. Their products aren't that great to continuing doing business with them. I'm done. i'm tired of the shady business practices. Seriously, every time you contact them because they haven't delivered on what they promise, you get a stupid excuse. Done!

27 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

I bought this once and the…

I bought this once and the spring-loaded cap failed to stay on after about 2 weeks. I was sent another one after complaining to the company, but the same thing happened. When the cap won't stay on, the eyeliner dries up. Don't buy.

29 novembre 2024
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Risposta di Thrive Causemetics

Hi! We're so sorry to hear that your Infinity Waterproof Liquid Eyeliner Pen cap is not staying on properly. If you'd like any assistance with your order and would like to speak to a Beauty Advisor, our team is available via chat, text, email, and phone from 8 AM - 8 PM (EST) daily. We look forward to assisting you further!

Valutata 5 stelle su 5

Loving my lashes

I love the lash extension mascara from Thrive. It makes my lashes super long and at 62 that is amazing. It washes off easily and the most important thing is that it does not irritate my eyes like most brands do. Best mascara I’ve ever used.

6 gennaio 2025
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Risposta di Thrive Causemetics

We're thrilled to hear that you're absolutely loving our Liquid Lash Extensions Mascara! Thank you so much for sharing this feedback with us!

Valutata 5 stelle su 5

I have looked at reviews for Thrive…

I have looked at reviews for Thrive Cosmetics as I hadn't yet made up my mind as to whether I would buy some for my daughter and I. After reading these reviews, and especially, Mr Richards review, above, I have made a decision that yes, I will be buying these cosmetic for my whole family as well as my daughter and I and the same for many of my friends birthdays. Reviews are always helpful. Thank you!

19 gennaio 2025
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Risposta di Thrive Causemetics

We appreciate you sharing this feedback with us! If you'd like any assistance choosing shades that would be a perfect match or product recommendations, our team of Beauty Advisors are available via chat, text, email, and phone from 8 AM - 8 PM (EST) daily to answer any questions!

Valutata 5 stelle su 5

Great product for mature eyes

Easy to order and once ordered, updates regularly sent. The product, Brilliant Eye Brightener works exactly as advertised. I especially like the new matte shades . I will be ordering again because I appreciate good service and their mission.

16 gennaio 2025
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Risposta di Thrive Causemetics

We are so happy to hear that you're loving your Brilliant Eye Brighteners! Thank you so much for sharing this feedback with us and for being a part of our mission to be Bigger Than Beauty!

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