The wine ws delivred on the date promised, but there was confusion as to whether if had been delivered or not. 2 e mails on consecutive days said delivery had been made, but also 'we are dealing with... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Super fast delivery, this was a birthday present for my son, he was so pleased with the wine, l will definitely be ordering from this company again.
We used Matt and The Wine Engine at very short notice to get all the wine sorted for our wedding, and honestly, I couldn’t recommend them highly enough. Matt came out of nowhere, got everything... Leggi di più
I would have liked to give 5 Stars but unfortunately after the Company accepted my Order for 3 Specific White Wines on Offer and saying the Order is being made ready for delivery and being told up t... Leggi di più
Dettagli dell'azienda
- Enoteca
- anche in
- Club enologico
Scritti dall'azienda
The Wine Engine is the modern digital wine platform and wine club subscription that gives you unrivalled choice and control over what's in your monthly wine box. Browse over 900 wines and growing, and discover new amazing wines from all over the world. Also try our unique AI Sommelier, GrapevineAI for suggestions, and tasting notes, food pairing suggestions, and for wines it thinks will fit your taste. Life is too short to drink bad wine, we believe in quality over quantity, we believe in drinking good quality and well-made wine from passionate wine growers.
Informazioni di contatto
Regno Unito
- support@thewineengine.com
- thewineengine.com
4,6
Eccellente
133 recensioni
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I bought a bottle of champagne as a…
I bought a bottle of champagne as a gift for a friend but realised (after l’d ordered) that there had been nothing obvious to say what it was for and who it was from. I emailed to that effect and received an immediate response which led to the inclusion of a thank you note. I appreciated the quick response and the fix it mentality.
10 luglio 2026
Good communication throughout process-…
Good communication throughout process- excellently packaged orders!
10 luglio 2026
the order took 10 days to arrive
the order took 10 days to arrive, use lathe-Waites, they are much better
3 luglio 2026
Risposta di The Wine Engine
Hi David - we're sorry that you're disappointed with the delivery of your wine. We can see that you ordered on the 29th June and received the wine on the 6th July, and that there was a weekend in between. Delivery was made in 7 days then, which is just outside of our normal 3-5 day delivery window. And in your case the wine was temporarily out of stock, due to demand, but this only caused a 2 day delay. However we are sorry to hear that you're disappointed but would encourage you to try The Wine Engine again as it's very rare that we're outside of 3-5 days, and most of our deliveries arrive in 1-3 days to anywhere in the UK.
Mr philip
A good all round service from start to finish. Would recommend to others . Very happy .
8 luglio 2026
Gorgeous wine, speedily delivered
Never heard of the Wine Engine before. I'll certainly use them again - the wine i bought was fabulous and arrived really quickly 😀
8 luglio 2026
Competitive pricing and good selection…
Competitive pricing and good selection of wines
23 giugno 2026
Great Service
Easy to use website, delivered on the date chosen, kept informed thro the whole process. My daughter in law was thrilled with the chosen wine 🍷 and all round good experience.
29 giugno 2026
Good communication and fast delivery of…
Good communication and fast delivery of wine.
Thank you
18 giugno 2026
Wines arrived in god condition after a…
Wines arrived in god condition after a misunderstanding about delivery
16 giugno 2026
Great experience
Great experience, fantastic price and delievered on time. Cannot fault
11 giugno 2026
Very hard to get through to you if…
Very hard to get through to you if there is an issue otherwise fine
20 maggio 2026
Risposta di The Wine Engine
Hi Albert - We're sorry to hear that you had trouble getting through to our customer service team. This is unusual however as our customer service email and phone line is monitored and responded to daily, even at weekends, so we're not sure how this could have happened. We are sure you will have a better experience next time.
Many thanks for your order,
The Wine Engine
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