Ordered at 9:30 PM on thursday, realised I had ordered 1 incorrect item, emailed them at 9:45 PM, received a reply from Izzy at 9Am friday morning, who helpfully modified my order to the correct item,... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The delivery timescales were excellent and the company was spot on with its information. The products themselves (brushed brass switches and sockets) were not great quality and don't look half as... Leggi di più
Very poor company to deal with. returns policy is the worst. First you have to apply for permission to return an item, then once permission granted they email telling you so and to wait for further in... Leggi di più
I ordered Nexus sockets and light switches. Excellent competitive price with free delivery from The Switch Depot. I have installed them and they look great. No hassle transaction through shop pay. Del... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Here at The Switch Depot we believe that quality doesn't have to mean high prices. That's why we have teamed up with leading brands such as BG Electrical and Varilight to provide you with the best decorative switches and sockets for your home.
Informazioni di contatto
Unit 2 City Estate, Corngreaves Road, B64 7EP, West Midlands, Regno Unito
- Hello@theswitchdepot.co.uk
- theswitchdepot.co.uk
3,0
Nella media
51 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Terrible customer service
Terrible customer service. Does not respond to emails! No way of contacting to speak to an actual person.
30 ottobre 2023
Really reasonably priced and well made
Really reasonably priced and well made. Always a worry buying online but these surpasses my expectations.
8 novembre 2023
Company took a week to even dispatch…
Company took a week to even dispatch the order. One of the light switches happened to be faulty from day one. Have returned the item via dpd and had confirmation of their receipt, and have been ignored since. No replacement switch, no refund, not even a reply to many an email over the last 3 weeks. If you want a decent honest service, go elsewhere and avoid these rogues! Looking at others feedback I’m not the first person this has happened to sadly
29 giugno 2023
Good communication regarding delivery…
Good communication regarding delivery when item was out of stock. Easy to use website.
17 luglio 2023
Exactly what's on the tin
exactly what's on the tin, description accurate and efficient delivery
2 luglio 2023
2 weeks, still not despatched
Ordered over 2 weeks ago, items have still not been despatched, which has caused delays in building work.
No longer getting a response from customer services. Have requested a refund, but suspect I may have to go to the bank.
26 aprile 2023
Non scritta su invito
Customer Service
Tried contacting the company as I had omitted a couple of items but to this day no one has got back to me. So not a very good experience.
17 aprile 2023
Great choice and quick service
5 aprile 2023
Excellence customer services received…
Excellence customer services received from the company
16 gennaio 2023
Excellent
I am very pleased with the sockets that I ordered from The Switch Depot. The ordering and delivery process went smoothly and I got them for an excellent price.
16 gennaio 2023
Excellent customer service I'm so great…
Excellent customer service I'm so great full.
11 gennaio 2023
Happy to use this Company again!!!!!
My overall experience was very good. There is no telephone number ( that would be useful) so I had to email a request about when my order would arrive. I sent an email and was very happy to received a speedy response.
I would definitely use them again!!
9 dicembre 2022
Easy order service plus items delivered…
Easy order service plus items delivered with no problems 👍
25 novembre 2022
Easy buying experience
Easy buying experience, timely delivery, good quality switches.
2 dicembre 2022
Light switches
Easy ordering. Arrived within a couple of days. Not the cheapest online but value for money. Would order again from here
21 novembre 2022
The item arrived promptly and met with…
The item arrived promptly and met with my expectations. Very pleased. Thank you
9 novembre 2022
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