The Sushi Co. Recensioni 

171
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The menu is extensive. We ordered several dishes and they were all delicious. The restaurant is very clean and the ambiance relaxed. We were served by Eprana at Dalston who is delightful and very kn... Leggi di più

Valutata 5 stelle su 5

We had a lovely lunch at the Wimbledon branch. Greeted by Sai our waitress who was exceptional. We had the Miso soup, cucumber Hosomaki, salmon Hosomaki & spicy tuna Hosomaki. Mains of chicken teriyak... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Have continually ignored my messages (WhatsApp and emails via contact form on website, as no email address is available anywhere on website) asking for a refund on food ordered in Marylebone branch on... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

All food tastes good however serving time is 30mins interval each order. Needs improvement on time management or maybe staffing issues? Waited for a very long time. We ordered 4 particulars, we starte... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Sushi da asporto
  2. Cibo da asporto cinese
  3. Consegna di pasti a domicilio
  4. Pasti da asporto
  5. Ristorante di sushi

Informazioni su The Sushi Co.

Scritti dall'azienda

The Sushi Co – Responsible box fresh sushi.

At The Sushi Co. we follow the path less trodden to seek out the highest quality ingredients for our live sushi kitchens, without compromising the environment that they come from.

Our dedicated team works with a small hand-picked and highly accredited group of suppliers who deliver vibrant, eye-catching and flavoursome ingredients to our kitchens daily.

Once our team takes hold of these fresh ingredients, we follow authentic Japanese processes to prepare our handmade Minutes Fresh Sushi. From the size of slices taken from our Scottish sashimi grade salmon, to our slightly soured specialist sushi rice being the perfect bed for our fish or vegetables. We’re proud to take all the necessary extra steps to provide great quality sushi whilst doing our bit to be responsible in how we go about it.

We don’t use any rice; we use sushi rice.

Rice is sushi, that’s why we use the same rice you’ll find in the UKs top sushi restaurants. Carefully milled in the Po Valley, Northern Italy. Mother nature’s rich Mediterranean sun melts the snow sitting high on the Alps giving the rice fields we source from everything they need to grow. Our premium grade short grain rice is designed specifically for sushi – its texture and natural stickiness is perfect for sushi.

Fresh fish daily from award-winning fisheries.

We have the highest standards when sourcing our fresh fish suppliers. Whether it’s our 50-year-old Scottish Salmon farm or our cutting-edge 100% sustainable Dutch Yellowtail supplier, both are proud to have been accredited by the Aquaculture Stewardship Council (ASC) for making every step of their processes as sustainable as possible.

Our Dutch Yellowtail are organically fed with the highest-grade antibiotic free feed, resulting in high levels of Omega 3. Our Scottish Salmon are nurtured in hatcheries on the banks of Loch Creran and use RAS technology to ensure the best growing conditions are provided.

Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

171 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(171)

14 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

One star for delivery

0 stars for delivery
Updated March 2024
I love the food there; in the past they used to deliver promptly. The penultimate time I ordered they delayed the food for approx 45mins (January 24 date of the review),
while the last time (5 March 2024) they never showed up and I am trying to retrieve the money from my credit card.
Ridiculous.

23 gennaio 2024
Logo di The Sushi Co.

Risposta di The Sushi Co.

Hey Manya, we're so sorry for this. Can you please email julianne@thesushico.co.uk with the full details. Thank you very much.

Valutata 5 stelle su 5
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Risposta di The Sushi Co.

Hi Vilma, thank you so much for your generous review and we're sorry it's taken so long to reply. Your feedback is very important to us and we look forward to hearing from you again soon!

Valutata 5 stelle su 5

Great tasting sushi and boba

Great tasting sushi and boba. Amazing customer service. Would highly recommend.

8 gennaio 2024
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Risposta di The Sushi Co.

Hey Francine, thank you for your fantastic review and recommendation! We look forward to you and your friends visiting our website again soon to check out more delicious dishes!

Valutata 5 stelle su 5

Great food

Great food and service

15 gennaio 2024
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Risposta di The Sushi Co.

Hi Sharon, thank you so much for your great review - sorry it's taken a while to get back to you. We look forward very much to hearing from you again soon - check out our website for more delicious dishes!

Valutata 1 stelle su 5

Never received order

Never received order

No service

No one got back

No refund

6 gennaio 2024
Logo di The Sushi Co.

Risposta di The Sushi Co.

Hi Chris, we're so sorry for the delay in replying to your feedback and thank you for taking the time. Can you let us know if this was resolved please.

Valutata 5 stelle su 5

Great

As always, tasty and well prepared food.

6 gennaio 2024
Logo di The Sushi Co.

Risposta di The Sushi Co.

Hi the Thompson Family, we're sorry for the delay in coming back to you and thank you for your fantastic feedback! We do hope you've checked out our website for more delicious dishes and we look forward to hearing from you again soon!

Valutata 5 stelle su 5

Food always great

I have ordered from Sushi Co a few times now and the food has always been great, really tasty. A happy returning customer.

16 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Terrible attitude towards customers

Terrible attitude towards customers. Never order food from them!
I ordered on their website, apparently it was a big mistake. An hour later, I called them at the restaurant. I was told that in 15 minutes the delivery guy will be with me. I called 20 minutes later. I was also assured that the delivery guy was on his way.
As a result, 2.5 hours have passed. When I called them. They said the delivery guy left food at my door. As a result, there is no food and money. They still haven't returned the money. They said they didn't have a manager
I'm going to call my bank to cancel the transaction.

28 novembre 2023
Valutata 3 stelle su 5

I would have given 5 stars

I would have given 5 stars, normally we go and eat at the restaurant and it's been always delicious and without issues, 5 stars indeed

But on this takeaway order we found few fish bones in the sashimi, which is absolutely not acceptable and totally unpleasant as that ruined completely all the experience. I contacted the restaurant and though they apologized, they seemed clearly not bothered at all.

Disappointed.

2 dicembre 2023
Valutata 5 stelle su 5

great fresh tasting food

great fresh tasting food. good proportions. nice variety of food on the menu, which is nice to see. i didnt expect much considering the state of sushi and japanese cuisine in this area in general but i was pleasantly surprised and my belly was happy :). Thank you the effort fellas.

1 ottobre 2023
Valutata 1 stelle su 5

The company website took my money

The company website took my money, £25 and my order never arrived. Local restaurant couldn't be bothered. Said someone would call back. No one ever did. Nor the head office: Never replied to my email. Been too busy travelling to try and waste my time and roaming fees on the phone with them.

Will do upon my return.

What a rubbish customer service

1 ottobre 2023
Valutata 5 stelle su 5

Helpful staff great food

The staff was very helpful. Cause one of my ordered items was out of stock and she immediately called me for seeking my pick on other available items. Great food quality. Definitely, I will order again. Cheers.

27 settembre 2023
Valutata 5 stelle su 5

The food is always very fresh

The food is always very fresh, perfectly prepared and presented. I made a mistake in my online order, phoned and spoke to the manager in Brentwood store, who was very understanding and helpful. Wonderful food, great staff and communication, thank you.

1 settembre 2023
Valutata 5 stelle su 5

Sensational sushi

Sensational sushi

I heard great things about this place but reality beat all expectations. Can't recommend enough. Fresh, super tasty, authentic and affordable. Five stars! And I heard that it's open late at the end of the week which is handy.

26 agosto 2023

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