Great customer service, very helpful I ordered 8 solar lights for my decking - very clever product - no mains, no charging station. The only snag was the stainless steel trim, came apart fro... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered Falmouth lights in May this year and after two months 5 bulbs stopped working. I contacted Solar Centre to advise and found Nicole and Ella to be most helpful. Replacements bulbs sent out th... Leggi di più
I purchased some solar lights last October and they worked perfectly until one of the lights stopped working. I contacted the SolarCentre and they replied quickly asking for a photo of the faulty ligh... Leggi di più
I have had several Solar garden lights from Solar Centre and am very pleased with them. Some of the mushroom heads went "missing", I am convinced they were taken by a particular magpie! I contacted So... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
44-46 Coldharbour Lane, Al5 4UN, Harpenden, Regno Unito
- 01727 743200
- info@thesolarcentre.co.uk
- thesolarcentre.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 1% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Solar Centre Hadleigh garden lights.
Only ever buy my solar lights from Solar Centre. The delivery is really quick and excellent products that last.
Had a problem with two out of the ten lights ordered and Ella resolved the issue quickly and painlessly. Two new lights on the way.
I ordered 3 x Grantham XL USB Up & Down…
I ordered 3 x Grantham XL USB Up & Down Solar Wall Lights. One of the lights arrived with the removable cover for the USB port missing. I spoke to Ella via the Solar Centre chat, she asked me to upload a photo, which I did, and immediately on receipt of the image she arranged for a collection of the faulty product and sent out a replacement (both of which happened the next business day). The Grantham XL lights are very attractive and minimal and would blend with most garden schemes I would imagine. I'm absolutely delighted with them and looking forward to them being installed this week. The customer service from Ella was exemplary and totally took any hassle out of the situation for me and ensured I got the product I wanted. I will definitely be buying from Solar Centre again because of the quality of the lights and the excellent customer service I received from Ella. Thank you
Best on the market
We always buy our solar lights from the Solar Centre. The lights are superb value for money, great build quality with comprehensive instructions - and, unlike other brands of solar lights, long lasting. Their customer service is first class and their response time excellent. We will continue to recommend them to our family and friends.
I purchased a couple of sets of solar…
I purchased a couple of sets of solar lights from here last year and they have been great. Unfortunately after the awful weather we had over winter one of the solar panels got water in. After I contacted customer services Nicole had a new panel sent out the next day, incredibly good customer service. I recommend solar centre!
Great service
I had a small problem with my purchase but Ella and Nicole were very patient, friendly and helpful. The issue was resolved very quickly and efficiently. I would definitely purchase from the Solar Centre again.
Great Customer Service
First time we have used this company and won't be the last. Lights are fabulous and had a problem with the wrong light delivered and the customer service was 1st class, Nicole was very helpful and had the
correct light delivered 1st class.
I’ve had my solar lights for 9 months
I’ve had my solar lights for 9 months. They’re really good. Unfortunately one of them is now working on and off (mostly off). I sent them an email. Ella was very quick to reply, and is posting me out a replacement FOC. Very good after sales service. Thanks
We had a faulty light the servic from…
We had a faulty light the servic from Ella a the Solar Centre was 1st class & could not be faulted.
Great Customer Service and replacement offered for a faulty unit- no hassle
I purchased a set of 100 Elan fairy lights LED dual white with remote control. The lights worked fine for the first few days but developed a rather annoying fault where a small section of the lights did not work on the mode I wanted. When I used the remote control to change between lighting modes it corrected the problem but within an hour the section stopped working again. I contacted the Solar Centre who I have bought many lights from in the past and who I have to say have provided quality products in the past which still work! They were brilliant again and Ella was very quick at coming back to me. I only emailed them in the morning at 8.43 and 12.43 Ella responded, now that's service! They have offered to send me a replacement unit and no quibbles. Great outcome and I will definitely buy from the Solar Centre again as they obviously value your business and care about customer service.
Fantastic lights
Fantastic lights, have many and whats more customer service brilliant. Dont buy cheap alternatives mine still working since 2019
Good shopping experience
I have made a number of purchases from The Solar Centre over the years, and have always been very happy with the quality and customer service.
I experienced a small issue with my recent order and Nicole dealt with it smoothly and efficiently.
Solar centre. Great products and customer service.
I have been using the solar centre for different types of solars for five or six years now. Their products are far superior to any other solars I have came across and the company is a pleasure to deal with. I had a rare and minor issue with a recent purchase but this was dealt with swiftly and efficiently by Ella ( thank you) and rectified.
I would recommend their products and will be a returning customer again.
Excellent Customer Service
I bought three firefly garden lights - very happy with them. I also bought two Trueflame lights which didn't work at first. So I emailed the company - and Ella came straight back with a neat trick that fixed the problem. They look more like real flames than I expected. Happy customer.
The Solar Centre , quality and first class customer support.
The Solar Centre was highly recommended by a friend, the lights they have purchased over the years are still going strong. We have wasted a lot of money for many years on solar lights that have stopped working after one summers use, so we decided to get some quality lights from The Solar Centre. Very pleased with our purchases, great communication regarding order status, delivery time etc. Customer support - this is how it should be! Straight through to a human with no long AI/ push button menus! Ella and Nicole resolved a small issue we had with one set of lights, again top communication, swift and friendly service, highly recommended AAA+++!!!!
Lovely company and products
Lovely company and products
From Steve E ( Cranleigh)
Rapid replacements!
I have placed three orders with the SolarCentre and I have been very pleased with the speed of delivery and the quality of the products.
Unfortunately the last delivery was damaged in transit, but Ella and Nicole responded very promptly and arranged for a replacement lamp to be sent the same day of notifying them.
“Ella”at the customer services was very…
“Ella”at the customer services was very quick to reply to my query
Absolutely excellent customer service
You can’t go wrong with solarcentre
I have bought several products from solarcenter and i must say i am pleased with the products, very durable and lasting. Few times i needed help Nicole was quick to resolve it. Excellent service.
Super helpful and speedy service from…
Super helpful and speedy service from Nicole.
Excellent customer service
I had a problem with my lights after a year and emailed them. They replied quickly, sent me a replacement part FOC and then followed up to check it was working.
Outstanding customer service!! 12/10!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








