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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Paola Z has worked wonders on my mother’s 66 year old leather coat. She has preserved it for at least another two generations of our family. Paola’s workmanship is extraordinary. Our communication was... Leggi di più

Valutata 5 stelle su 5

I don’t know where to begin but I cannot recommend Arzu enough for restoring my Balenciaga Hobo cream bag to brand new. The bag is over 20 years old and has been heavily used, discoloure... Leggi di più

Valutata 5 stelle su 5

Sasha did an amazing job on my cardigan - I am delighted with it and she was a pleasure to deal with. I would recommend her wholeheartedly. I had moth holes in the sleeve of a loved cardigan and Sa... Leggi di più

Valutata 5 stelle su 5

We contacted Selina L, who lives locally to us, to ask her to try and mend a much loved knitted toy monkey - probably one of her stranger commissions! She took it all in her stride and did an absolute... Leggi di più

Dettagli dell'azienda

  1. Servizio di orli e modifiche per abiti
  2. anche in
  3. Calzolaio
  4. Sarto
  5. Sarto da donna
  6. Servizio di pulizia di articoli in pelle
  7. Servizio di riparazione articoli in pelle

Scritti dall'azienda

Specialist alteration and repair services for luxury clothing, bags and footwear. The Seam allows you find and connect with local, specialist Makers in your community who can help you to make alterations and repairs to your favourite items. Our business was founded in 2020 and currently offer services across the UK, working in partnership with some of the largest retailers and brands including Net-a-Porter, COS, Matches Fashion and more. Our most popular services include: Handbag Restoration; Handbag Repairs; Handbag Cleaning; Footwear Repair and Restoration; Wool Repairs; Clothing Repairs and more.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

212 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(212)

124 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Efficient and Trustworthy

It can feel like a leap of faith to send a favourite item to an unknown company for repair. I cannot recommend this service more. I sent it two items for repair, both very different and both were repaired within a few days and came back returned to their former respectability. The stone from my ring had dropped out and Saskia set it back beautifully. Thank you.

1 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

Would use it again!

I've used the service twice, and I am officially a fan. I recently had a cashmere sweater de-pilled and mended by Selina, and it was a great experience. Easy to chat before I sent the product; checking out was a fine experience, and I received the product back in a reasonable amount of time. If you're in a rush, I'm not sure how quickly they can do it, but the two times I've used it, I just needed help and didn't mind waiting a week or two for it to be completed.

28 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

I had a wonderful experience with…

I had a wonderful experience with Camila. I sent my coat in to have the zip replaced. I paid for the service but Camila was able to repair the original zip and saved me money. She did a beautiful job and was really lovely. I will always use the seam and highly recommend it to others. An excellent quality service you can trust with your luxury goods.

21 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Exceptional repair

My wife had used The Seam for repairing a pair of much loved but unravelling gloves and had such a great experience that she suggested I use their services for a pair of shoes whose stitching had come undone. Andrea took on the job and I couldn't be happier with the outcome. Amazing - they looked like new and will last another 5 years and the quality of the work was exceptional. Thank you Andrea I will be recommending The Seam to everyone that needs a difficult or quality repair to a loved item.

25 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

The Seam offers a great service

I recently had a pair of LK Bennett boots completely re-soled via The Seam and I'm really pleased with the result. They connected me with ‘Clifton Cobbler’ whose workmanship was excellent – my boots look and feel as good as new. The whole process was straightforward, and communication was great. Highly recommend their service!

5 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Diana was brilliant

Diana was brilliant! She quoted me a good price and quality of the repair was excellent. Wd definitely recommend!

30 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Repairing a cashmere jumper

Selina did the most amazing job of reinforcing thin/worn areas of my cashmere jumper and fixing the holes. Her work is beautiful - it's a shame no one will ever see it as it's virtually invisible! I would highly recommend The Seam for giving a new life to much loved items.

25 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Appalling lack of care and detail do not ever use if you value your shoes

When I received my shoes back, I was surprised to see they were delivered in appalling packaging. The box was damaged, with ripped and damp corners, leaving the shoes exposed and unprotected. They did not arrive in stable condition and were not returned in the original box I provided.
Additionally, I am very disappointed with the quality of the sole repair. The soles have not been integrated seamlessly; they are mismatched, the colour does not match, and they look more like a chunky trainer sole, when the cobbler taken the photos of the completed resole he did not provide a photo of the rear of the sneaker where the issue really lies. The sneakers are ruined. There was a clear lack of care and attention taken with this repair, and I will certainly not be recommending your services in the future.
Maker Scott Repair 179360
Also his photos of the repair failed to show the rear of the shoes, camouflage and disguising the obvious issue.

Update, after numerous attempts of trying to contact the seam they have failed to even reach out to me. I am being deliberately ignored.

24 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Knit jumper repair

I sent a handloomed knit jumper off to repair with Sasha D. This jumper was 25 years old and had numerous holes and a large stain. Sasha did a fantastic job invisibly repairing the holes and covering the stain. It looks fantastic and has been given a whole new lease of life. The service was very efficient and communication was excellent.

18 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

I am a loyal customer of The Seam and…

I am a loyal customer of The Seam and think that it is a brilliant group of amazing makers - this time I sent a handbag of great sentimental value and it has been sympathetically restored to its former glory whilst maintaining its vintage patina - it looks amazing and I am thrilled so I would definitely recommend this site for all repairs/ alterations etc - thank you

15 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

I had a favourite jacket that required…

I had a favourite jacket that required a new zip ...or I couldn't wear it anymore.
Nobody locally I knew could fix it ...I think because it would have taken far too long.
So then I looked online and found The Seam.

Great experience from start to finish and the very skillful repair by Mary C was simply excellent !!.

Really well thought out website and easy to follow process... would definitely use again and recommend.

1 settembre 2026
Non scritta su invito

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