Having initially having a problem with delivery due to DHL, I dealt with Licille who sorted everything for me, great service was resumed as normal. Best Biltong around at reasonable prices for UK, fan... Leggi di più
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Scopri cosa dicono le persone
There was a slight delay in my order and the Savanna Team were on it like a rash with excellent customer service and a fast response. It was the Easter weekend so I can understand the delay. Have used... Leggi di più
Have been a client for many years and have just stopped going. Went back after about 2 years and won’t be going back again . The reason is the biltong , we already way over the odds, but was is it co... Leggi di più
L'azienda ha risposto
By far the best biltong I have tasted via an online purchase. Your delivery was super speedy and I look forward to my next shopping spree. I also don't often leave reviews, but I felt that you most ce... Leggi di più
Dettagli dell'azienda
- Negozio di alimentari
- Mercato di prodotti freschi
- Negozio di prodotti alimentari per gourmet
- Fornitore di carni
- Ristorante sudafricano
- Enoteca
Scritti dall'azienda
The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk
Informazioni di contatto
55-59 Weir Road, SW19 8UG, Wimbledon , Regno Unito
- 0208 549 6000
- media@thesavanna.co.uk
- thesavanna.co.uk
Ha risposto al 89% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Best biltong in the whole of…
Best biltong in the whole of UK…consistently.
Thank you.
Have been a client for many years and…
Have been a client for many years and have just stopped going. Went back after about 2 years and won’t be going back again . The reason is the biltong , we already way over the odds, but was is it constantly dry and not something you would be able to sell in South Africa

Risposta di The Savanna
There was a slight delay in my order…
There was a slight delay in my order and the Savanna Team were on it like a rash with excellent customer service and a fast response. It was the Easter weekend so I can understand the delay. Have used them before and will use them again. Thank you Lisa and Team. My problem was resolved.
Great service
The postage was quick, everything well packed. Products all good quality
Easy to shop and kept well informed…
Easy to shop and kept well informed about order progress and delivery.
I give five stars
I give five stars, your delivery service is execellent. Your package, and meat fresh. Keep up the good work.
Great service, top biitong
Having initially having a problem with delivery due to DHL, I dealt with Licille who sorted everything for me, great service was resumed as normal. Best Biltong around at reasonable prices for UK, fantastic shop to deal with or visit
Fast Delivery
Fast Delivery, the droëwors and biltong delicious and Beacon Hen Easter eggs received with delight.
All over excellent service....
All over excellent service.My order was delivered on time l was kept informed. It is well packed and of cause Good to eat or drink .
Delicious " pink sparkly"
Delicious " pink sparkly", delivered on time and well packaged.
Spoil yourself - you WON’T regret it …!
We savour our Savanna spoils … delicious food & treats that bring back so many nostalgic “old SA home memories”.
Too dry
Too dry, this pre-cut stuff is a massive quality killer for Savanna, i buy alot for convenience round London but the quality is below par due to pre cutting and it always being too dry, good membership scheme variety and lovely staff member though

Risposta di The Savanna
Great service, great products
Parcel came on good time, excellently wrapped.. everything there and the biltong and droewors fantastic ..so much so I sent my brother a parcel for his 50th birthday. Well done Savanna.
Placed order on 5th March and still not…
Placed order on 5th March and still not received it. Emailed them with reply from courier advising that they have lost the parcel. I have emailed a couple of times to this company and no reply. No products no refund. Not a very good experience and won’t be buying from here again.

Risposta di The Savanna
Everything tastes amazing and the service is excellent.
Everything tastes amazing and the service is excellent. Just returned from a wonderful holiday in Ballito. Highly recommend trying the "Red Cappuccino" Rooibos Tea!
Spam Spam
Spam Spam
Suddenly started receiving emails out of the blue from this spamming agent.

Risposta di The Savanna
Amazing
Everything is yummy and fantastic service. Just come back from a fabulous holiday in Ballito. Would you ever get "Red Cappuccino" the Rooibos Tea
Superb quality *****
Super disappointed with the pork rashers as they had been frozen and had a weird brownish colour. The rumpsteak was full of grizzly bits absolutely awful. The due date on all meat products were only a few days. I will never order anything again, there are far better options around. It was an expensive lessen learned. DHL delivery was delayed 24 hrs. I had to throw away the pork rashers. Poor customer service. Never again.
Edit: from 1 star to 5
Reply to Savanna.
Wow that was a different quality of the meat that arrived today. Steak is looking absolutely fantastic, I cant wait to try it. Also the due date much better.
Thank you from my heart.
I will be back for more. Great customer service.

Risposta di The Savanna
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