Sale Lab Recensioni 

thesalelab is amazing!! Watch the shows on whatnot with Tom or visit their website. Where else can you get Fantastic Designer items at 90% discount!!! Quality clothes, shoes and accessories I don’t shop anywhere else now - the prices are even lower than Net-a-Porter and Yoox! Don’t delay visit thesaleslab today 💙 oh by the way Tom makes the shows so calm, patient and knowledgable too

There aren't many places where you can find designer goods at such incredible prices! My wardrobe has changed dramatically since I discovered Sale Lab. Very grateful :)

Great products, even better prices and a lovely team

Tom and the team at Sale Lab are the best in the business. They offer high end and rare brands that are high quality items at affordable prices and their love and care shines through the interactions with their clients. Fast shipping and always friendly and helpful.

Tom is fab, he knows his stuff about fashion and enjoys people getting a bargain. Would highly recommend this shop!

Tom is a lovely guy! such a chilled guy
He does the best giveaway & does amazingly clothing pieces is like one of pieces
He deserves 10/10
Everyone should check him out on whatnot & their website

I am convinced that the negative reviews are bots…..
I have discovered Sale Lab in a very busy time for them, holidays. And the second time I ordered there was a little problem with a ring, they sent another size. They replied to my email within hours and arranged for next day delivery and I returned the wrong size. It was fast and easy.. customer service is the best.

Another time I had thought my parcel was stolen and wrote to them showing proof, and they offered a refund or reshipment, luckily my neighbour had the parcel so there was no need in the end.

VERY genuine and helpful. Not to mention the products are literally 90% discounted. The best place to shop from… I won’t shop from anywhere else. I just wish they updated stock more regularly! I kinda bought everything in my size already lol.

Rubbish store, I want my refund. I’ll be making a complaint and disputing with my bank. Disgusting service.

Bought a shoe and the sole shows it’s been worn as it’s dirty, which wasn’t indicated on the description that it’s not new, when I got this shoe/ sandal
I sent several emails and completed the query form, but till now non has been replied.
Please reply my emails Sale Lab.

Sale Lab sells distressed inventory products that haven’t sold in the previous season or seasons, often in limited sizes. Some items may be samples.

They used to be good for a cheap bargain, but the real problems start with painfully slow delivery (which you pay £4.95 for) and end with you having to chase them multiple times over weeks and weeks to get a refund (which you also pay returns postage on)

I’m still chasing a refund over 3 weeks after returning an item (with no reply) and a newer order still hasn’t arrived over a week after ordering it - apparently it hasn’t even been processed or dispatched yet.

This level of service tells me they either just don’t care any more or they are no longer able to operate a business to any kind of acceptable service standards.

For this reason, I’d strongly recommnend avoiding them.

Very happy with purchase. Great shorts at price much lower than anywhere else.

Delivery cost is too expensive. More photos, details and description needed for each item on the website. This will help with deciding whether to purchase the items or not. As in many cases when the item arrives, it’s not up to par and still cost to return

I have been a regular returning customer for a number of years and have been extremely happy with the service and products I have received however lately this has changed. I have received an order with missing products 2 weeks ago and emailed straight away about the issue and I heard nothing back! I have since sent 5 further emails, filled in a contact form on the website and messaged on Facebook and instagram still no response. There is no other way to contact so I have just been left waiting. Not great. I have paid for the items so they have had the money but im still missing products.

Slow dispatch times and regularly have items out of stock, which they cancel from your order without communicating it to you or apologising. Only some of the items turn up, then you discover the order was amended to remove items and you eventually get a refund. Good prices, items are fine when they're actually delivered, but a poor stock management, order fulfilment and customer service experience.

2 orders within the past 2 weeks I’ve had issues with. One arrived with 2/4 items only yet I’ve been charged for all 4, chased multiple times and still no explanation as to where the other 2 items are. Second order was refunded with no explanation yet they refunded me just for the items and not for the postage yet they aren’t sending anything?

Wow, these guys are absolutely amazing, made a purchase on whatnot and bought a gucci dog collar/ choker. I've used it for my dog and she looks gorgeous. Thankyou so much Tom and crew im very happy with my purchase and my dog isla rose is now a gucci poochie. 🥰

Returned two items in the same parcel to save on postage, have been refunded for one and not the other. No way to contact a human, every email ignored, every attempt to contact via the form on their website. Apalling customer service. They do seem to respond to negative 1 star reviews on here- so let's see if this motvates them to do some basic customer care.

Deals are great and i got confirmation of order straight away but i payed extra for 24hr delivery -60hrs later still no tracking update i needed these for an occasion and no idea how to return if and when they finally arrive. No actual person to talk to only bots.

Very good service and nice short. Thanks

I recently bought some Joseph trousers from this store. The trousers were in perfect condition and a good fit. The delivery time was longer than I expected approx 4 weeks, but well worth the wait!