Private Therapy Clinic Ltd. Recensioni 43

From start to finish my diagnosis and follow ups have been awful. I had a 30 minute diagnosis call with a psychiatrist which was a questionnaire for him to tell me I had two type ADHD. He then followed up with a report which wasn’t aligned with what he had said on the call. The follow ups and comms leading on from this were awful, he wouldn’t reply and trying to get in contact with anyone else at this company is impossible.

I have had no reminders about renewal apart from my GP. This had then left me in a situation that I’m now running out of my medication. I emailed PTC stressing the urgency and they mentioned my psychiatrist how now left, I’d be referred to another one but then received no further comms. I am now left without medication but best believe this company will respond quickly as soon as they want money.

It’s a genuine shame that they clearly don’t have patients interest at best at all and this seems like a money machine scheme for them

Before taking my assessment with Dr. Alex Pavlovic
I wasn't sure what to expect as i hadn't done anything like it before. He was very calming accommodating and allowed me to take my time. It was extremely efficient clear and made a lot of sense to me with the direction that he went. Post diagnosis he and his team have been absolutely fantastic with keep in touch asking relevant questions and supporting me to reach out for what i need. I would honestly say that this service so far has been life changing, i feel lucky that i took the leap into this to start understanding how to get out of this terrible place a found myself in.

Dr Dinesh Kannan has helped me loads to understand about my adhd and has got me started on a course of treatment that’s really helping. The clinic are really good whenever I’ve got a problem or question about anything they always reply really quickly which is so helpful. Thanks a lot!

Amazing therapy clinic can help with all needs very attentive kind helpful people from the psychiatrist to the admin team you have been wonderful in helping me with my journey and all my needs I’d highly recommend this service best experience ever thank you so much ❤️

The customer service and helpfulness if there was a problem is very good I got help with my issue with emailing the company and they did answer and help me

I have to say I was very sceptical at first because I thought there's only so much you can do in a 50 minute appointment. I suppose I was rather scared that I would need lots of follow-ups to start making progress and I wouldn't be able to afford it.

I went to Prof. Ahmed Hankir, I kept an open mind but had pages of notes with me because I knew that when it came to the moment I would probably be able to verbalise or remember things.

In fairness, I did tell him at the beginning that I likely would minimise and struggle to put things in words. And you know what? I didn't have to refer to those notes once. Everything was pulled out of me so that when we were done, I looked at them one final time and there was literally nothing to say.

He is able to make very accurate distinctions between very similar traits/conditions that should realistically take a lot more time to distinguish, and genuinely, he said a sentence that was the key to unlocking everything. A single sentence that was worth tens of hours of time with other mental health professionals. So much so the therapist I was seeing was annoyed at him, because he read me better in the hour than she did in months.

He had pulled out everything that there was relevant. The conclusions he then reached were so accurate, he truely read me. I have only one regret and that's that I only found him now. I wish I had someone like this ten years ago. My life would have truly taken a different turn.

Fine, it's 'expensive', but in terms of what you're getting out of it, it's actually significantly cheaper than therapists, counsellors etc. His time is absolutely worth every penny they charge.

Fine, I would agree that the admin side perhaps isn't brilliant, but I would say it's still not terrible. Everything is done over emails, but they're relatively quick to respond over email, so it's okay.

10/10, I highly recommend Prof. Hankir wholeheartedly.

I was under the care of Dr. Ahmed Hankir during his time in Canada and found him to be an outstanding professional. He approaches his practice with remarkable thoughtfulness and integrity, consistently setting a high standard for patient care. His support was instrumental in helping me navigate a rigorous academic program and maintain my focus during challenging times. I highly recommend his services to anyone seeking a dedicated and thorough clinician.

Efficient process and positive interaction with therapists
Very prompt replies to email enquiries

The process was very easy.
From getting the email to say they could assess our daughter, to having the appointments booked was literally two weeks.
They were very good with communication and made our daughter feel very comfortable within her assessment especially when she struggles with anxiety too.
The only thing I found a little fustrating was the wait for the final report, as we were told initially that it would be a four week wait. - when we hit the four week wait we were then told four to six weeks.
We did get the report and just over five weeks and it was so detailed and helpful.
I really appreciate all the hard work put into this for us especially with how many people they were seeing.
We’ve waited a long time for a diagnosis and this company helped so much.

Dr Ahmed Haknir was understanding and supportive

Great service
Very good assesment
Very quick to give you results
Supportive

Keep up the good work

Good communication
Pleased with the service

We had a terrible experience with booking appointments at the private therapy clinic. I am not sure whose fault it was, but when we turned up for our original appointment, we were turned away as we were told they weren’t expecting us. Even though I had an email confirming the appointment. When we got to the waiting room, the receptionist told us that she would tell the therapist we had arrived. Then we waited nearly an hour before we were turned away. And the therapist actually walked past us several times before that! Our son was very frustrated and bored and I was getting more and more angry. When we got home, we got a phone call to book another appointment and we were accused of not actually showing up to the original appointment!
Then when I got another email confirming the new appointment, the time was in CET which is actually an hour different to GMT. Luckily I noticed this, as otherwise we would have missed the appointment. This was very confusing as the first original email was in GMT. I think this would probably catch a lot of people out. Once we finally got to an appointment, the therapist was very nice, but we weren’t told that our son would be filmed and that we would have to leave the room. The whole experience was extremely stressful.

The communication was amazing and felt every single person listen to me after all this time. Thank-you x

I had a general psychologist assessment with professor ahamed hankir and he was the best ive seen i have so much gratitude for this gentleman wish I found him a long time ago got all the answers I needed and report was very detailed and done within days im so happy thank u

My son had his assessment over 6 weeks ago.
Got told the report would take 2-4 weeks to reach me. Every response is the same. I even get called by the completely wrong name.
Also had the company ask me for my sons teachers name as they lost it in their report.
Would not recommend even through the NHS

First appointment received an appropriate diagnosis.
Psychiatrist got the information wrong when writing the report and made miscellaneous comments over me based on things that were not relevant
Was not an English doctor.
Refused me a further medical review of simple medication reduction and withdrawal and side effects after the natural curve of life threw some environmental complications
Made abstract snobby judgements not relevant to my request
Complaint

Horrendous care, after care. Would never recommend this place to anyone.
It a dangerous place for mental health.
Avoid at all cost, they will take your money and destroy you.

Marta was a fantastic therapist! She provided a lot of reassurance and direction during a difficult time whilst my boy was very young - couldn't recommend her more! AAAAA++++

I've spent a lot on money going through this clinic and I've jumped every hurdle they have asked of me. I went to rebook a follow up appointment to get another prescription for my ADHD medication and the idiot on in accounts who IS NOT MEDICALLY TRAINED saw my BP etc were the same stable results as last time that were carried out by a private clinic from professionally trained staff, they decided to cancel my appointment without talking to me, ignored my emails and have left me without medication and now a drop to go through withdrawals on a high dose of medication. So because my physical observations of BP etc have stayed the same and stable and the numbers haven't changed, instead of using common sense and seeing this as stable health they just cancelled the appointment. Leaving me without the care and support I need and the drop from high dose meds to nothing.