Ayesha was very helpful, polite and friendly. Excellent customer service. She was very knowledgable and even went the extra mile to gift wrap and also to find my perfume club number as I did not have... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Thank you to Scarlett. She did an amazing job in helping me pick a perfume, turn it into a gift set with chocolates and personalised ribbon. All whilst sticking to my budget and helping me get a reall... Leggi di più
L'azienda ha risposto
We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... Leggi di più
L'azienda ha risposto
Emma Emma Emma Just remember the name and she will sort you out. A phenomenal employee who warmly tells you what is right for you and explains you in a way so you choose the right fragrance for yourse... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, Regno Unito
4,9
Eccellente
275 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ema recognised me very quickly
Ema recognised me very quickly
Her customer service is amazing
5 star👍
5 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Great service!
Been into chimes Uxbridge branch today and was served by Beula. She was very knowledgeable with what I might like and kept within my budget. Came out with 2 new fragrances very happy!
Thank you
2 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Beula was very helpful helping choose a…
Beula was very helpful helping choose a perfume and didn’t mind us talking and discussing on which one to get.
She also made it clear what deals and discounts are available which is always appreciated.
2 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
They didn’t make us smell the whole…
They didn’t make us smell the whole shop and gave us good fragrances to smell my husbands picky as well and they didn’t get annoyed they were still helpful and we ended up buying 2 ladies fragrances and two men’s. The names of the girls Beula and Ema. They were lovely
27 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Ema was very helpful today she took her…
Ema was very helpful today she took her time to help me and my wife pick out 2 perfumes. Thank you Ema
27 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Beula was helpful honest and happy
Beula was helpful honest and happy, great asset for your company!
23 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Excellent customer service
I was served by Ema at The perfume shop, she provided excellent customer service and helped us choose perfume.
13 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Lovely service from Beula
Lovely service from Beula. Was very kind and informative and was very helpful was with us and had a great attitude towards. She was a lovely sales person and is great at her job. Greeted us with grace and said ‘Eid Mubarak’.
6 giugno 2025
Non scritta su invito
EMA WAS AMAZING AND FANTASIC....SHE US…
EMA WAS AMAZING AND FANTASIC....GOOD CUSTOMER SERVICES....
6 giugno 2025
Non scritta su invito
Ema is amazing!
Ema is amazing. Very knowledgable and went above and beyond the gift we were looking to buy. Great customer service and attention to detail.
31 maggio 2025
Non scritta su invito
Best price and there is always 20%…
Best price and there is always 20% discount. Very happy with the kind and polite staff member Ema. Amazing shop and recommended to everyone.
26 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Customer Service
The range at the store was great. It was a little difficult to make my choices. Thanks to Tina for her patience and suggestions! She was very helpful.
24 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Tina was very kind and patient and…
Tina was very kind and patient and helpful. She made it clear and easy to select what I exactly want.
24 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Great shop and amazing prices
Great shop and amazing prices! I’ve been buying a lot of perfumes from this place. The staff are super friendly, and every time I look for Ema, she’s always smiling, approachable, and quick to recommend the perfect perfume. She also wraps everything beautifully and with real attention to detail.
Overall, amazing service!
23 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
It arrived before due date
It arrived before due date, came in very secure packaging.
Communication was true.
18 maggio 2025
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Abiram I had a great experience
Abiram I had a great experience, she’s sweet and has a good customer service.❣️
21 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Served by Ema
Served by Ema - excellent customer service would recommend!
18 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Thank you for your positive review!
The Perfume Shop.
I had really good experience even…
I had really good experience even though it was my first purchase. Ema was very helpful in assisting me. I really enjoyed my visit there .
17 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
The best service and experience
The best service and experience from Ema. Recommend to all
17 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.