Ayesha was very helpful, polite and friendly. Excellent customer service. She was very knowledgable and even went the extra mile to gift wrap and also to find my perfume club number as I did not have... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 211, The Chimes Shopping Centre, UB8 1LA UXBRIDGE, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Thank you to Scarlett. She did an amazing job in helping me pick a perfume, turn it into a gift set with chocolates and personalised ribbon. All whilst sticking to my budget and helping me get a reall... Leggi di più
L'azienda ha risposto
We were very happy with our experience in shop. We had Ema helping us and she was very great and lovely in assisting us with what we needed. She picked out the very best perfumes in the very best pric... Leggi di più
L'azienda ha risposto
Emma Emma Emma Just remember the name and she will sort you out. A phenomenal employee who warmly tells you what is right for you and explains you in a way so you choose the right fragrance for yourse... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 211, The Chimes Shopping Centre, UB8 1LA, UXBRIDGE, Regno Unito
4,9
Eccellente
275 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The girls that served me were very…
The girls that served me were very lovely and helpful x
20 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
I ordered teo perfumes from your shop…
I ordered teo perfumes from your shop both dior for eedding even tgir bride and groom and told then to engrave and they did 1 bottle engrave on front and the bride one on back of bottle whcih makes it useless for me i wanted them for wedding film to show both bottles with bride groon weddi g date ruined imp rvent
13 luglio 2025
Risposta di The Perfume Shop - Uxbridge 83
Hi,
We’re sorry to hear this and really value your feedback. Please reach out to our customer team so we can help resolve this for you via email at reviews@theperfumeshop.com
Kind regards,
The Perfume Shop Team
Wr had a lovely experience
Wr had a lovely experience. Beula showed us a lots of options with patience and a lovely smile. Wish her all the best and keep being kind.
21 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Great service at Uxbridge form Ayesha
Great service at Uxbridge form Ayesha, got a lovely gift perfume for my daughter and a treat for me and she gift wrapped it nicely
Thank you!
Fara
20 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Loved the experience and the service…
Loved the experience and the service was very good by ayesha
20 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Had an amazing customer service by Ema…
Had an amazing customer service by Ema in The Chimes, she was amazing and I am sure to come back for more shopping because of her.
20 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Very helpful and lovely staff.
20 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
There's always a great deal
There's always a great deal. Very well trained staff.
20 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Recently we visited Uxbridge branch to…
Recently we visited Uxbridge branch to buy my friend a birthday present. Ema helped choose one which I really liked. Great customer support.
20 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Sweet Amber
Thanks to Amber for excellent customer service and recommendation
16 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Customer service top notch
Customer service top notch. I ended buying more than what I cane in for. Excellent product knowledge and very helpful. Happy customer today
12 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Abi is excellent
Abi is excellent. Her customer service is great and she has a lovely energy
10 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
I was served by beula who was very…
I was served by beula who was very helpful.
9 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Ema has been very kind and she…
Ema has been very kind and she understood quickly what i wanted, and i am happy to come again and buy my perfume from the Perfume Shop
7 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
My card was playing up and Ema was very…
My card was playing up and Ema was very patient with me and reassured me. Great service from her
7 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Ayesha was so helpful in helping me…
Ayesha was so helpful in helping me find a perfume to my specifications. She made it easy and offered a discount too. Definitely worth it. Would recommend The Perfume Shop to everyone as they have a great selection.
5 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review.
The Perfume Shop
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thank you for your review!
The Perfume Shop
Great Assistance by Amber at TPS
Today Amber assisted me in TPS the Chimes branch and she was so great and helping. She suggested me good perfumes and helped me to decide. She is a great sales person and her customer service skills are too good she communicates well and understand the customer background. You are lucky to have her.
5 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Uxbridge 83
Hi,
We're so happy to hear about the great assistance you received during your recent visit. We appreciate your kind words and are glad you enjoyed your experience!
The Perfume Shop
Nice experience
Ema was incredibly helpful! She was so patient and really listened to what I was looking for, which made choosing a perfume for my wife an absolute breeze. I'm really grateful for her excellent assistance.
5 luglio 2025
Risposta di The Perfume Shop - Uxbridge 83
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.