The Perfume Shop - Southampton West Quay 375 Recensioni 

191
TrustScore 5 su 5

4,9

Unit 14, West Quay Shopping Centre, SO15 1QD Southampton, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Anthony was very friendly and helpful. He gave me time to look around first and then offered support when needed. He was great at recommending alternative options to the one I was considering, whi... Leggi di più

Valutata 5 stelle su 5

Great experience, popped in on the off chance and ended up buying two items, as there was a great promotion on for the aftershave we were looking for. Thanks Anthony for your support and assistance, y... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Anthony greeted with a big smile and friendly approach and let me look first then re approached for support and was great a recommending an alternative option as well my one I wanted to make think.... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The store didn't have the product I wanted so they arranged for it to be delivered to my home for free. It was quick, easy and at no extra cost.

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • Unit 14, West Quay Shopping Centre, SO15 1QD, Southampton, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

191 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(191)

35.001 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A very warm welcome

A very warm welcome, Tania was very helpful and gift wrapped my purchase to perfection. Her customer service was wonderful and extremely professional!

26 maggio 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great price, lightning delivery...

Friendly, helpful service in-store. They placed an online order for a product that wasn't in stock in the shop. The order arrived the very next day. Good price for a hard to find product (Drakka Noir).

21 maggio 2026
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Lovely wrapped and such a nice surprise…

Lovely wrapped and such a nice surprise to receive free samples

18 maggio 2026
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

The Perfume shop in West Quay.

Tina recommended a beautiful fragrance. She was exceptionally helpful and very friendly member of staff. Keep up the good work.

22 maggio 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great customer service

Anthony took very good care of us and helped us. Very kind gentleman. Thank you for making our visit to TPS pleasant and check out flawless.

21 maggio 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great service

Great service

16 maggio 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Antony helped me to pick gifts for…

Antony helped me to pick gifts for friends, he was very patient and helpful! Thanks

12 maggio 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Mandy was an incredible help

Mandy was an incredible help, super friendly and very knowledgeable about the products.

12 maggio 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Brad was Amazing

Brad was Amazing. I can not stress how helpful he was. Absolute pleasure to learn and buy from.

4 maggio 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Tania was very helpful and very…

Tania was very helpful and very friendly. Good experience buying perfume.

3 maggio 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Was served by Anthony with and amazing…

Was served by Anthony with and amazing 5 star service. Really happy with the service I received....

1 maggio 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Mandy was a great pleasure and joy to…

Mandy was a great pleasure and joy to with big smile and great energy

30 aprile 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Very helpful and kind thank you Maryam

Very helpful and kind thank you Maryam

22 aprile 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Smooth and easy and polite thanks

Smooth and easy and polite thanks! Keep it up

22 aprile 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Both staff members were really friendly…

Both staff members were really friendly and they were both so attentive to me. Very efficient whilst also providing a great experience

22 aprile 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Excellent service

The customer service was amazing. The perfumes are just what I wanted

12 aprile 2026
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

The whole process

The whole process

3 aprile 2026
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great service in the Southampton shop…

Great service in the Southampton shop and delivered as promised

3 aprile 2026
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Perfect stuff so friendly

6 aprile 2026
Non scritta su invito
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Brilliant service.

Brilliant service.
The perfume I wanted wasn’t available, so it was ordered for me and arrived at my home the following day.

24 marzo 2026
Logo di The Perfume Shop - Southampton West Quay 375

Risposta di The Perfume Shop - Southampton West Quay 375

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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