Went into the perfume store in westquay looking for a new scent, the lady was really helpful and went out of her way to help and recommend a few, one of them i purchased. Later ordered some perfume on... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 14, West Quay Shopping Centre, SO15 1QD Southampton, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Maryam, and Anthony were very helpful, polite & served our needs perfectly. Not pressurising but informative, and helped us pick a great gift. Highly recommend
L'azienda ha risposto
Anthony was very friendly and helpful. He gave me time to look around first and then offered support when needed. He was great at recommending alternative options to the one I was considering, whi... Leggi di più
L'azienda ha risposto
Review for 2nd August 26. This shop is fantastic. Thank you so much to Lucy and all the staff. Everyone was so helpful. Lucy helped us to choose Aftershave and Perfume and gave us time to think and l... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 14, West Quay Shopping Centre, SO15 1QD, Southampton, England, Regno Unito
4,9
Eccellente
211 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
thanks to Antony for his help he was a…
thanks to Antony for his help he was a absolute star
1 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hello Nathan,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Really good customers service thank you…
Really good customers service thank you so much to Antony and Maddie!
1 ottobre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi Jasmine,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Maryam
Maryam, and Anthony were very helpful, polite & served our needs perfectly.
Not pressurising but informative, and helped us pick a great gift.
Highly recommend
30 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hello Oliver,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great experience
30 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi Camila,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Antony was very helpful and friendly in…
Antony was very helpful and friendly in the Southampton store
29 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hello Laura,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Knowledgeable friendly staff
Went into the perfume store in westquay looking for a new scent, the lady was really helpful and went out of her way to help and recommend a few, one of them i purchased. Later ordered some perfume online came next day super quick.
17 settembre 2026
Risposta di The Perfume Shop - Southampton West Quay 375
Hello Maria,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Lucy was extremely helpful. She helped me to choose the most beautiful fragrance
Lucy was extremely helpful. She took the time to help me choose the most beautiful fragrance.
28 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hello Yuland,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Super customer experience with Anthony!
26 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hello Clare,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Served by Anthony today
Served by Anthony today, super friendly and a pleasure to deal with, thank you Anthony!
26 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi Reece,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Anthony served me today
Anthony served me today. Nice quick sale. Appreciated his help
25 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Thank you Anthony for your fab service
25 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hello Elaine,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Anthony served me in a very…
Anthony served me in a very professional way. He offered me a loyalty card and gave some samples. I'm very happy for my shopping xx
22 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Great Help
The team were very helpful in recommending perfumes. Antony demonstrated excellent product knowledge and was very kind throughout the process.
22 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi Joseph,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
excellent experience
excellent experience! Tania was a big help in helping me choose the perfect scent and gift wrapped it for me perfectly :)
22 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi Chloe,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great experience
Great experience. Anthony in the west quay store was very helpful!
Defo recommend
21 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi Shainaz,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Wonderful customer service by Anthony…
Wonderful customer service by Anthony today and purchased the right gift :)
21 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi Sara,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Antony was very lovely and served us…
Antony was very lovely and served us today
18 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi Alisha,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great prices
Great prices, variety and attitude and service from anthony
16 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hi Sofia,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
antony was the goat thank you so much
antony was the goat thank you so much
16 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Southampton West Quay 375
Hello Katya,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Southampton West Quay 375
Hello Jack,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.