I came in to buy a gift for someone’s birthday. Jalil served me and we had a great chat, he offered to gift wrap the present and even let me know about the personalised ribbons which I didn’t know abo... Leggi di più
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Sede
Cambia sedeThe Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH RUSHDEN, GB
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Angel has been phenomenal - so approachable, knowledgable and helpful. Angel knew I was in store for research and she helped me find scents based on things I like and helped me find potential afters... Leggi di più
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Jalil has amazing customer service! He is so patient and takes the time to explain the differences between the perfumes, which makes choosing so much easier. He also makes you feel comfortable in the... Leggi di più
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i bought a billie perfume a while back from a different store but recently it has stopped spraying completely!! this was very frustrating as there was so much left! so i went to the perfume shop to as... Leggi di più
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Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
The Perfume Shop, Unit GS06, Rushden Lakes Shopping Park, NN10 6FH, RUSHDEN, Regno Unito
4,8
Eccellente
64 recensioni
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I came in to buy a gift for someone’s…
I came in to buy a gift for someone’s birthday. Jalil served me and we had a great chat, he offered to gift wrap the present and even let me know about the personalised ribbons which I didn’t know about - great touch! 10/10 service, great guy and knows what he’s doing. Thank you again, Jalil! -MJ :)
2 ottobre 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Amazing experience
Amazing experience, lovely staff, shout out to Holly and Angel who were so helpful 🌟🌟🌟🌟🌟
29 settembre 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello Maryam,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Holly and Angel were sooo lovelyyyy
Holly and Angel were sooo lovelyyyy, best service ever
29 settembre 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hi Angel,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Holly and Angel were very helpful
Holly and Angel were very helpful. Helped us find what we needed
29 settembre 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hi Alanna,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I was looked after by Amber today in…
I was looked after by Amber today in store, thank you to her and her team I am sure that she is the store manager, she is doing a fantastic job, her team were right behind her supporting her, attending to all customers In the shop fast baring in mind it was very busy when I come in everything was under well control. I spent over an hour having a full consultation to find my fragrance with Amber, I am so happy and I will be coming back and sending my family and friends to this store, other stores I have visited are no where near as well looked after and kind as this store is I hope the company pass on the feedback because it was the best shop I visited at Rushden lakes for service.
19 settembre 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hi Ryan,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Angel and Courtney were amazing
Angel and Courtney were amazing! Helped me find the right perfume for my wife's birthday. Very helpful and personable. No question was too much and felt very much welcomed. Great staff and customer service!
9 settembre 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hi Antonio,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
I really want to say a huge THANK YOU….
I really want to say a huge thank you to the staff in this shop. So, Emily and Courtney, THANK YOU. You did way above what I expected you to do. Not only were you polite, friendly and respectful, but you actual physically looked for the perfume I was after, AND found the last bottle in the shop for me. I could have hugged you both. I hope the Company realises what amazing Staff they have.
1 settembre 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hi Kathryn,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
emily and courtney
i bought a billie perfume a while back from a different store but recently it has stopped spraying completely!! this was very frustrating as there was so much left! so i went to the perfume shop to ask for advice when i was served by the wonderful emily and courtney who found me an instant solution free of charge. They replaced the spray top for me (which i never would have thought to do!) They were both so friendly, helpful and well mannered. Great store and great customer service! ☺️☺️
1 settembre 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Jasmyn
The Perfume Shop Customer Services
Emily was so lovely and she made me…
Emily was so lovely and she made me feel so comfortable! She helped me choose the perfect gift and made me laugh the whole time. Would definitely recommend if you’re gift or personal buying!!
30 agosto 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angel has been phenomenal
Angel has been phenomenal - so approachable, knowledgable and helpful. Angel knew I was in store for research and she helped me find scents based on things I like and helped me find potential aftershaves as a present too.
Exceptional customer service and went above and beyond - there may not have been a sale today but I will be back to purchase from here in future thanks to her!
Thank you Angel for making a tricky thing to do so enjoyable! X
19 agosto 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Had a great experience at Perfume Shop
Had a great experience at Perfume Shop in Rushden Lakes. Filip was so friendly and helpful and really took the time to help me choose the perfect JPG fragrance. He was knowledgeable without being pushy and made the whole experience really enjoyable. Would definitely recommend!
15 agosto 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
Excellent service, the best price for my husbands Sauvage aftershave, they were actually over £20 cheaper than another store we went to. Free delivery to home within a week & a free gym bag as a gift, will definitely be looking there again.
4 agosto 2026
Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jalil has amazing customer service
Jalil has amazing customer service! He is so patient and takes the time to explain the differences between the perfumes, which makes choosing so much easier. He also makes you feel comfortable in the shop without ever making you feel watched or pressured, even when you take your time deciding. His customer service is honestly exceptional! Highly recommend. ❤️
31 luglio 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Next day delivery arrived 5 days later
Next day delivery arrived 5 days later, now have to quibble over delivery charge refund
25 luglio 2026
Risposta di The Perfume Shop - Rushden Lakes 376
Hello Dennis,
I am sincerely sorry that your order did not arrive within the expected Next Day Delivery timeframe and completely understand how disappointing this must have been, especially after paying for the delivery service.
I am also sorry that you have had to contact us regarding the delivery charge. Please be assured that our team is currently processing your refund for the delivery charge, so you will not need to continue chasing this.
I appreciate your patience while this is being resolved and sincerely apologise for the inconvenience caused by the delay with Royal Mail.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Super Shop
Popped into the store to a warm and friendly greeting. My sister and I browsed for quite some time but didn’t feel rushed in any way. Emily was extremely chatty and helpful. We both left with our purchases and samples were given to tempt us further. Will definitely return. Thanks Emily
7 luglio 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Really helpful member of staff
Really helpful member of staff, ordered Chanel for men as a present for Father’s Day on next day delivery, I received as promised, will definitely buy from store again as really good experience, thankyou 😊
19 giugno 2026
Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the Rushden Lakes branch…
I visited the Rushden Lakes branch today and was helped by Emily. She was incredibly patient, kind, friendly, and welcoming.
I’m quite a picky customer, but she took the time to show me a wide range of fragrances and helped me find exactly what I was looking for. She never rushed me and was happy to answer all my questions. Her patience and excellent customer service made the whole experience enjoyable.
In the end, I bought four perfumes thanks to her advice and support. I really appreciate all her help and would like to thank her for making my shopping experience such a positive one.
Emilia is fantastic at what she does, and I highly recommend her. ⭐⭐⭐⭐⭐
14 giugno 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amber is amazing at her job, Rushden Lakes
Amber is amazing at her job! She has soooo much knowledge and is ever so kind. I’m looking forward to returning and treating myself to her recommendations ☺️ she even gave me generous samples to try out which I will be buying!
22 maggio 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab experience today at the Rushden Lakes Store
Fab experience today at the Rushden Lakes store! The two ladies there were so helpful and kind to me and so lovely with my two daughters. Will definitely return, 5 star experience and customer service!
30 marzo 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angel and Courtney were very lovely and…
Angel and Courtney were very lovely and helpful, directing us perfectly couldn’t recommend more !!!
30 marzo 2026
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Risposta di The Perfume Shop - Rushden Lakes 376
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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