Ramona from reading oracle was very helpful made it very easy for me to decide what I want and she took her time and showed me many different perfumes and was a very lovely person to talk to I alwa... Leggi di più
L'azienda ha risposto
Sede
Cambia sede37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
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When it comes to perfume, my partner is the most indecisive person in the world. Alexia was amazing and patiently went though some options based on what he’d had before and was really helpful in narr... Leggi di più
L'azienda ha risposto
Brilliant service. Iksha was very patient and understanding. She really knows how to find the perfect scent based on just a simple description. I’m really glad she was there to assist on the day.
L'azienda ha risposto
HIGHLY RECOMMENDED. I had a great experience today shopping at The Perfume Shop in Oracle mall, Reading. Ms.Iksha was so kind and polite helping me find the right perfume. I would give 10/10 customer... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Regno Unito
4,9
Eccellente
271 recensioni
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Le persone hanno visualizzato anche
Ramona 10/10
Ramona from the Reading store was very helpful- she gave us some very good recommendations and helped us have a smooth shopping experience, choose and buy something for a wedding.
15 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service
Great service. Alexia was really helpful in the Reading store! Helped me find the right one and packaged everything so nicely for me!
14 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent Service from Alexia!
When it comes to perfume, my partner is the most indecisive person in the world. Alexia was amazing and patiently went though some options based on what he’d had before and was really helpful in narrowing down the multitude of choices. Thanks to her help I’ve even been able to pinpoint my next purchase! Exceptional service!
10 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Personal service from Iksha.
Personal service from Iksha made light of a difficult choice. A personalised gift ribbon on lovely gold paper was a bonus.
12 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha
Iksha, just great customer service, attentive, friendly, just fab
11 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
HIGHLY RECOMMENDED
HIGHLY RECOMMENDED. I had a great experience today shopping at The Perfume Shop in Oracle mall, Reading. Ms.Iksha was so kind and polite helping me find the right perfume. I would give 10/10 customer service because this is not my first time here and every time I come here, every other colleagues here are so nice and kind and help you find the right ones for you.
10 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha was very helpful and kind
Iksha was very helpful and kind
Thank you
8 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
My experience buying from here was…
My experience buying from here was amazing, excellent customer service from Iksha
7 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I come this store and trust me…
I come this store and trust me customers service I got here very good from Iksha .. highly recommended 🙏
6 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service from Alexia in the…
Amazing service from Alexia in the reading location. I had such a lovely experience thanks to Alexia who helped me choose a perfume. I don’t know much about fragrances, but she was incredibly knowledgeable and took the time to explain everything. She gave me all the information I needed to make an informed decision and was so patient with all of my questions.
She also gift wrapped everything beautifully, and from start to finish she made the whole experience feel really welcoming and enjoyable. She was genuinely so kind, friendly, and easy to talk to. Customer service like hers is rare, and she absolutely deserves the recognition. Thank you so much for such a positive experience!
3 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Good custormer service
Good custormer service! Great Job Iksha very friensly staff :)
1 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We still haven’t received the item.
20 luglio 2026
Risposta di The Perfume Shop - Reading 67
Hello Mark,
I am sincerely sorry that your original parcel was lost in transit with Royal Mail and appreciate how frustrating this must have been.
Having looked into this for you, I am pleased to see that a replacement was sent using a Next Day Delivery courier to get your order to you as quickly as possible.
I hope your replacement arrived safely and that you are enjoying your purchase. Thank you for your patience and understanding.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Alisha and Alexia were both brilliant…
Alisha and Alexia were both brilliant in serving. They were very engaging and helpful with advice as I didn’t know what to choose for gifts. I spent more than I planned to. Good on the job.
31 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staff iksha was very helpful and…
The staff iksha was very helpful and friendly and very efficient a credit to the brand
31 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha was very warm and welcoming
Iksha was very warm and welcoming, super patient in showing us a number of perfumes. We were happy with her suggestions. She helped us buy two perfumes for Men . We look forward to shopping again
30 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic service from Tahira
28 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Reading Perfume shop was…
Ikshe @ The Reading Perfume shop was very patient and attended to me very well. She tried different perfumes with me till I got the ones I wanted.
28 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Stuff member Iksha is good person with…
Stuff member Iksha is good person with nice humor and attractive personality ,nice to do shopping from her.
27 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service
Great customer service, Ramona in Reading store
26 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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