I would like to sincerely thank Naila for her wonderful customer service. She is an incredibly kind, friendly, and welcoming person. She perfectly understood the fragrances I was looking for, both f... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 40, St. John�s Centre, PH1 4UX PERTH, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Friendly face, great personality- served by Naila. Helped us find bargains, sampled plenty, pointed us in right direction to qualify for free gift and a little mini perfume with any choice. Left ver... Leggi di più
L'azienda ha risposto
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .
L'azienda ha risposto
When selecting a fragrance for my husband for a special birthday, Emily helped me, she was so patient as I went through most of the men's section of fragrance's. I bought two in the end, as well as jo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 40, St. John�s Centre, PH1 4UX, PERTH, Regno Unito
4,9
Eccellente
142 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
What’s an amazing employee x
18 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
NAILA was fantastic
NAILA was fantastic, very helpful and not trying to sell you anything so she can move on to next customer, we all had that before..!!
Felt she went that extra mile so I bought the right gift.,
I definitely be back 👌
15 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Naila’s customer service was excellent
Naila’s customer service was excellent. She was very helpful and chatty. She was also knowledgeable and told me about the offer on your birthday month, which I didn’t know about. It was a pleasant experience
9 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Abi was great
Abi was great, helped us find exactly what we were looking for and suggested some new fragrances based on what we already liked.
7 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thanks for your lovely review!
The Perfume Shop
The store and staff are friendly and…
The store and staff are friendly and professional. Proactive to help select your perfect perfume.
Naila was fantastic, up beat, friendly and very helpful with her approach to customers. Thank you so much.
6 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Hi was served by Naila and bought…
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .
2 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila is Brilliant
Naila is Brilliant! We received a great service! See you again! Highly recommend to everyone to visit the store and get best service! :)
2 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Risposta di The Perfume Shop - Perth 47
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Morven the best customer service
Morven the best customer service! She should be the manager ! I was buying a CK man gift for someone she helps me a lot! Well done for her!
4 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I love this store
My husband and I love this store, all ladies who work there are so friendly and helpfull, so buying a perfume anywhere else will fell like a cheating 🫣😅 On our last shopping we were served by Naila, lovely lady with huge sense of humour 😊 We will definitely go back there, as we do, over and over again, at least twice a month 😂
11 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
I was made to feel welcomeby Naila…
I was made to feel welcome and Naila took her time going through the different aftershaves that might suit me and let me smell them. As I don't wear aftershaves often so I was not quite sure what might suit me. Naila made me feel relaxed and helped me to choose what one may suit me and had a laugh whiles doing so.
14 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
When shopping for a new scent I was…
When shopping for a new scent I was helped by a lovely, polite and well spoke young women called Naila who also gave me some great advice
9 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Perfect reception lovely experience
Perfect reception. Naila was very helpful. Lovely experience
8 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Was served by Morven who was lovely and…
Was served by Morven who was lovely and helped me pick the perfect gift! Great customer service. 5*
7 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Served by Abi
Served by Abi. Fantastic member of staff helped me with all my questions and let me try many out. What a star ⭐
3 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thank you. We appreciate you!
Kind regards,
Sharain
Naila perth store excellent experience
I visited the Perth store today and was served by Naila and she was amazing spent time helping me choose the best scent for me
She was friendly and knowledgeable
Great shopping experience
I will he back
Thankyou Naila
17 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
shopping experience was amazing
shopping experience was amazing, both chole and naila were amazing at helping me and helping pick out the best scent for me. would highly recommend going back. will be recommending to family and friends. spot on customer service.
10 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
New perfume
Was served by Morven who helped me to select a new perfume for myself that I would never have looked at before. Now have a lovely summer smell, just need summer now.
27 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
I went shopping for perfume today
I went shopping for perfume today, I really liked the service of Naila. The perfume is great and the service is wow😍
21 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Popped in for a gift for my wife’s…
Popped in for a gift for my wife’s birthday, Naila was very helpful and all the staff gave fantastic customer service.
21 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Perth 47
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.