Lauren and Caiden went beyond their way to help my family out:)) They were both friendly, approachable and welcoming. Thanks to Lauren and Caiden for the exceptional and professional help. Wishing the... Leggi di più
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Sede
Cambia sedeUnit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX GATESHEAD, GB
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Served by a lovely young lady called Kiana. I didn’t really know exactly what I wanted and she was so patient and let me try numerous men’s colognes until I made my choice. It was then beautifully... Leggi di più
L'azienda ha risposto
I visited the perfume shop today to find the perfect fragrance for my wedding day. We were greeted by Beth, who was incredibly helpful. She helped me choose the perfect perfume and even offered to g... Leggi di più
L'azienda ha risposto
Me and partner came in to both buy a new fragrance for our upcoming wedding. We had some ideas of what we wanted but wanted to try some recommendations. Beth and Caiden were really welcoming, helpful... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit U1.257, 28 Redpath Way, Metro Centre,, NE11 9HX, GATESHEAD, Regno Unito
4,9
Eccellente
147 recensioni
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Very helpful and knowledgeable
Aurora (hope we’ve spelled her name correctly) was fantastic today. She helped us find our wedding perfumes and was so knowledgable about the different scents. We both picked something we likely would not have typically looked at and are so pleased with the choices made. She was fab!
14 settembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Metro 140
Hi,
Thanks for your feedback. It's great to hear you have had a positive experience with us. We appreciate you.
The Perfume Shop.
I am a regular customer in the Metro 2…
I am a regular customer in the Metro 2 store and Ornita has always been very helpful and delivered amazing customer service making me want to come back to that store
13 settembre 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Olivias help was great!!
12 settembre 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
Thanks for your kind words and thank you so much for shopping with us.
The Perfume Shop.
Olivia was super helpful
Olivia was super helpful! I really enjoyed visiting the store! Amazing experience! Store is metro 2140
12 settembre 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
Thanks for your kind words and thank you so much for shopping with us.
The Perfume Shop.
Great help today from Lauren choosing a…
Great help today from Lauren choosing a perfume for my wife. Thanks!
12 settembre 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
Thanks for your lovely review!
The Perfume Shop.
Very helpful Melissa
Very helpful Melissa , very nice & friendly 😀
9 settembre 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Recommended
I bought a great perfume at Metro 2, Ornita helped me choose a perfume according to my preferences with patience and attention. Thank you for your care.
6 settembre 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Bargain
Was looking for Insolence by Guerlain, saw this amazing offer and Ornita ( metro2) found the perfume for me online, at an amazing price and free delivery. Very friendly service from this lovely girl *****thankyou Ornita
4 settembre 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Risposta di The Perfume Shop - Metro 140
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The Manager was very good showing me…
The Manager was very good showing me the new Jimmy Choo perfumes. And staff looked up other notes in other perfumes. They had time for you not rushed. The new fragrance fillers are brilliant too as well as staff
3 settembre 2025
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Risposta di The Perfume Shop - Metro 140
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
great customer service
lovely lady named Katie helped me to pick out some back to college samples and we ended up getting a lovely perfume of her recommendation. amazing customer service i felt attended to and cared for.
23 agosto 2025
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Risposta di The Perfume Shop - Metro 140
Hello,
We're happy to hear that you enjoyed your experience and appreciate the assistance you received in selecting your perfume. Thank you for your positive feedback and for shopping with us.
Sincerely,
Jasmyn
The Perfume Shop
Great service
Great service . Gabrielle was so helpful trying different smells for our wedding . Xx
26 luglio 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Always shop here staff always helpful…
Always shop here staff always helpful and friendly
21 luglio 2025
Risposta di The Perfume Shop - Metro 140
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Gabrielle served me and she has looked…
Gabrielle served me and she has looked after me as she always has best service I’ve ever had I’ll be back!
11 luglio 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Excellent store
Lauren from Metro centre 2 was an absolute star, great customer service. Thanks again.
4 luglio 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Risposta di The Perfume Shop - Metro 140
Thank you so much for your review!
The Perfume Shop.
Absolutely amazing experience
Absolutely amazing experience, the staff were so friendly and genuine,Katie was soo helpful and patient and nice,left with 2 perfumes and great price as well
8 giugno 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Had a fantastic customer service by Melissa
Had a fantastic customer service by Melissa at Perfume shop metro centre. She really guided us for a choice of fragrance and gift set was amazing
Highly recommend . Very good experience.
Thanks ahain
7 giugno 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Risposta di The Perfume Shop - Metro 140
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Advertising discounts you can’t get
Went into the Metrocentre store today and was not allowed to use my 15% Blue light card discount even though the sign is right next to the till. The staff member said that when she scans the item on the till it takes 10% off, so you can’t use Blue light
25 maggio 2025
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Risposta di The Perfume Shop - Metro 140
Hi,
I am sorry to hear this. Please can you pop in touch via email at reviews@theperfumeshop.com so we can look into this for you?
Kind regards,
Sharain
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