Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We had a great experience at merry hill perfume shop. Myora was extremely helpful, kind and charismatic. She attentively helped us with our queries and showcased some new releases! We will definitely... Leggi di più
L'azienda ha risposto
Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... Leggi di più
L'azienda ha risposto
An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally f... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, Regno Unito
4,9
Eccellente
106 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fantastic service from the lovely Myra
Fantastic service from the lovely Myra. Very friendly and helpful
3 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Thank you Myra
A warm welcome and friendly service from Myra! Couldn’t fault at all, so helpful and patient.
Thank you!
3 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. I am happy to hear of your recent experience.
Sharain
The Perfume Shop Team
Perfume shop experience
I visited the store in Merry HIll and it was one of the best experiences I have ever had at the perfume shop I got served by a lovely lady named
Kathy and she’s was very helpful she ordered me the perfume I wanted and was so fast and also gave me a free gift I was so happy and pleased with her service I hope to see her again x
29 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Joanne was lovely and showed attention…
Joanne was lovely and showed attention to detail when gift wrapping the perfume.
3 giugno 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Great service from Joanne at Merry Hill…
Great service from Joanne at Merry Hill store. Helped with discounts and great gift wrapping skills!
29 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Julie was the most amazing and helpful…
Julie was the most amazing and helpful person, there are absolutely no faults with her service. Extremely kind and chatty too.
28 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Was helped out and served by Julie
Was helped out and served by Julie. Lovely women and helped us with everything.
28 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Lovely experience
Lovely experience! The lovely lady who served us was called Myra :) Super helpful and even told us about the student discount. Thank you!
27 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
HI,
Thank you so much for your positive review!
Kind regards,
The Perfume Shop Team
Perfect
My order was delivered on time, perfectly gift wrapped, and an attractive ribbon, well done
16 maggio 2025
Risposta di The Perfume Shop - Merry Hill 261
Thank you so much for your positive review!
Kind regards,
Sharain
Delivered on time and package was…
Delivered on time and package was nicely packed and the bag and ribbon I paid for separately was lovely
16 maggio 2025
Risposta di The Perfume Shop - Merry Hill 261
Thank you so much for your positive review!
Kind regards,
Sharain
BRILLIANT...
This company " The perfume shop " cannot possibly do more than it's already doing - Brilliant prices - Brilliant choice - Brilliant packaging and great service.. Thank you...
12 maggio 2025
Risposta di The Perfume Shop - Merry Hill 261
Thank you for your positive review!
The Perfume Shop.
7 stars all round
7 stars all round. 🌟 🌟🌟🌟🌟🌟🌟
Karen is uber-talented. She's Awe-MaZinG
Highly recommended 👌
13 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Thank you to Mel for superb customer…
Thank you to Mel for superb customer aervice
12 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Thank you for your positive review!
The Perfume Shop.
The lady that served us was wonderful…
The lady that served us was wonderful and helped us choose our wedding scents, she was very attentive and couldn't have done more!! Would highly recommend
10 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Very helpful staff & lovely store
What a wonderful visit we just had to the store! The staff were so lovely and helpful- making suggestions once we explained what we were and weren't looking for. They all made us feel really welcome and valued. A great shopping experience :-)
4 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Mel and Helen
Mel and Helen, Absolutely wonderful.
Helped me pick some perfume for my sisters birthday, greeted me with a friendly smile and introduced me to the rewards scheme
1 maggio 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The service is just exceptional and…
The service is just exceptional and Steph is the reason I keep going back to the store, she is a true asset to the company!
26 aprile 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Julie was extremely attentive
Julie was extremely attentive, patient, polite and very jolly. Nothing was too much trouble
23 aprile 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Wedding Fragrance
Today me and my partner went into store looking for our wedding fragrance. The girl serving us (Abi) was incredibly helpful and gave a few different fragrances to try. She was incredibly friendly and didn't pressure us into buying. Safe to say I went back and brought my fragrance from there!
21 aprile 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Mel was very helpful and friendly…
Mel was very helpful and friendly excellent customer service
12 aprile 2025
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.