An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally f... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... Leggi di più
L'azienda ha risposto
I came into perfume shop merry hill for some gifts for my son’s 16th birthday. I asked for some help choosing the perfect fragrance's and Karen was more than able to deliver. Her customer service skil... Leggi di più
L'azienda ha risposto
Good customer service and good prices. Clean in the store and well maintained stock selection. Great team 5*
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, Regno Unito
4,9
Eccellente
93 recensioni
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Le persone hanno visualizzato anche
Very attentive and friendly staff
Very attentive and friendly staff, particularly Lily who was extremely helpful!
28 giugno 2026
Non scritta su invito
Outstanding customer service
Outstanding customer service, staff really make an effort to make you feel welcomes into the store overall great shopping experience
27 giugno 2026
Non scritta su invito
Abby= very friendly and knowledgable
Abby= very friendly and knowledgable , communicated well.
27 giugno 2026
Non scritta su invito
Good customer service and cleanliness
Good customer service and good prices. Clean in the store and well maintained stock selection. Great team 5*
27 giugno 2026
Non scritta su invito
Easy peasy lemon squeezy
27 giugno 2026
Non scritta su invito
Great service by Lily and Sophie
Great service by Lily and Sophie. Nice price for Chanel on the day and free gift wrap. Very happy!
27 giugno 2026
Non scritta su invito
Sophie and the team are fab at merry…
Sophie and the team are fab at merry hill
27 giugno 2026
Non scritta su invito
lovely staff and customer service
lovely staff and customer service, always a pleasure to buy from x
27 giugno 2026
Non scritta su invito
Great help today in the store abbey was…
Great help today in the store abbey was a great help
27 giugno 2026
Non scritta su invito
Sophie was ever so lovely and very…
Sophie was ever so lovely and very helpful aswell as Jackson being very welcoming , it was a positive experience.
27 giugno 2026
Non scritta su invito
Abby was very friendly and…
Abby was very friendly and professional. Will be using them again
27 giugno 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Very good and very kind
Very good and very kind. Was so helpful finding me the perfect gift for my daughters for her birthday. And I know she’s going to love it. Thank you to the ladies at the perfume shop.
9 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Abby was awesome and her service was…
Abby was awesome and her service was fantastic, she really helped me pick a great gift for my wife, much appreciated
1 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service
Joanne was excellent in her service - took the time to show me so many options and was very polite and professional! Best customer service I’ve had! Thank you!
5 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
An amazing experience selecting our…
An amazing experience selecting our wedding perfumes. Georgia was very helpful and I felt she really wanted to help us find our perfect scent. We didn’t feel any pressure to buy anything but equally felt that she gave us the best opportunity to find a good deal! Thank you!
3 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Julie and Steph were fabulous please…
Julie and Steph were fabulous please ask for them when you go. Excellent service. 👍👍 best customer service ever.
29 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mirah and jay helped me out a lot with…
Mirah and jay helped me out a lot with which spray best suited my occasion and were really kid and helpful. Definitely coming back
21 gennaio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
13 marzo 2026
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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