Visited The Perfume Shop at Merry Hill this evening with my wife. We were served by Georgia and Steph who were really patient, professional and knowledgeable about all products we were lo... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
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Cathy was absolutely brilliant and so kind and knowledgeable, helped me find the perfect perfume. She is great at what she does. Thank you! This is for perfume shop lower.
Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... Leggi di più
L'azienda ha risposto
Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, Regno Unito
4,9
Eccellente
112 recensioni
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Cathy was absolutely brilliant and so…
Cathy was absolutely brilliant and so kind and knowledgeable, helped me find the perfect perfume. She is great at what she does. Thank you! This is for perfume shop lower.
2 ottobre 2026
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Excellent service
Visited The Perfume Shop at Merry Hill this evening with my wife.
We were served by Georgia and Steph who were really patient, professional and knowledgeable about all products we were looking at.
When we entered the store we were greeted very warmly and Georgia and Steph were really polite and friendly the whole time we were there.
They helped us buy the right scents for us and nothing was any trouble.
Please say a big thank you from us and if you have any recognition reward scheme, please make sure they are.
Thank you,
Adam and Carol
23 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello Adam and Carol,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The staff that served me was amazing
The staff that served me was amazing! Very knowledgable and attentive. Shame I didn’t catch her name. Well done!!
28 agosto 2026
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing shopping experience with Mel…
Amazing shopping experience with Mel and Julie. It’s my birthday and they ensured I felt special 🤍✨
1 settembre 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
Excellent service —arrived in a very short time well packaged and the price was good
22 agosto 2026
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Joe Anne was the one who helped and…
Joe Anne was the one who helped and served us. She is the best and so nice. Amazing service 10/10. We are so happy and will be coming back.
Thank you lovely lady
23 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Staff very polite
Staff very polite, helped provide advice and guidance on products with the best offers.
21 luglio 2026
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when deciding. I not only came away with some lovely gifts but also with knowledge I picked up from Joanne on my visit. All staff were pleasant and polite and offered great customer service.
What a lovely experience.
29 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Abbey was very helpful & made my…
Abbey was very helpful & made my experience at the perfume shop a great success.
22 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The help shown by the sales assistant…
The help shown by the sales assistant in your Merry Hill store
25 giugno 2026
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant staff and so helpfull…
Brilliant staff and so helpfull ...moira was so helpfull and knew about all the different brand types...its my go to place for scents
5 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
the staff are so approachable and very…
the staff are so approachable and very helpful in knowing what fragrance is would like just by describing the aroma i love. the deals are fantastic i love coming to thus shop in merry hill
5 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We had a great experience at merry hill…
We had a great experience at merry hill perfume shop. Myora was extremely helpful, kind and charismatic. She attentively helped us with our queries and showcased some new releases! We will definitely be back!
1 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful
Served by Abby at 261 Merry Hill. Wonderful service, nothing too much trouble (even smelling a million aftershaves before deciding!)
1 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went to the merry hill store
Went to the merry hill store. Was served by Abby who has very good people skills and was super friendly.
1 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came in looking for a Jimmy Choo…
I came in looking for a Jimmy Choo perfume unfortunately didn’t have the one in stock but a lovely colleague Abbie helped me find a perfect scent for my stepmoms birthday and gift wrapped it all for me, she was a massive help thank you!
1 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Myra and Abbie were amazing
Myra and Abbie were amazing, they helped me find just the fragrance I was after... brilliant service with a smile
1 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very attentive and friendly staff
Very attentive and friendly staff, particularly Lily who was extremely helpful!
28 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Merry Hill 261
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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