Kim was absolutely amazing! 🥹 She was so lovely, helpful and genuinely went above and beyond to help me find exactly what I was looking for. She was so knowledgeable about all the perfumes and made t... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
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The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... Leggi di più
L'azienda ha risposto
If I could give 10 stars I would, I left the shop hours ago and I’m still talking to my partner about how amazing the lady who served us was. Kim was absolutely phenomenal and made shopping for my wed... Leggi di più
L'azienda ha risposto
I was greeted in a friendly manner when I entered the store and the assistant - Fin - was very helpful and polite at ll times. I was also advised of the recycling service for empty perfume bottles.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, Regno Unito
4,9
Eccellente
92 recensioni
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Le persone hanno visualizzato anche
I was served by Kim
I was served by Kim, very knowledgeable and helped me pick a perfume for my wife for our anniversary. Also helped me pick something for myself. Great service
27 agosto 2026
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
They were so helpful and super nice
They were so helpful and super nice, I’d definitely be bck again
27 agosto 2026
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Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Katrina was exceptionally helpful and…
Katrina was exceptionally helpful and very friendly. Went in only looking and ended up purchasing a very nice bottle of aftershave.
26 agosto 2026
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Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Katrina was excellent help me choose…
Katrina was excellent help me choose the perfect gift for my sister.
26 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim needs a raise !
I was served by Kim today who helped me so much with the perfume I was looking for and was so patient with me. She was so friendly and helped me so so much today! Give this woman a raise !!
24 agosto 2026
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Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service
23 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was absolute amazing!!
Kim was absolutely amazing! 🥹 She was so lovely, helpful and genuinely went above and beyond to help me find exactly what I was looking for. She was so knowledgeable about all the perfumes and made the whole experience so nice and easy. Honestly couldn’t have asked for better service, thank you so much Kim! 🤍✨
22 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim was the most helpful sales…
Kim was the most helpful sales representative. She took time to ensure I found the perfect scent and the overall shop experience was extremely enjoyable!
22 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic service and amazing…
Fantastic service and amazing aftershave/perfume knowledge from Aleah for myself and my daughter
22 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim in Livingston branch went above and…
Kim in Livingston branch went above and beyond helping me find the right perfume.
21 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service
Excellent service. Katrina helped me make the right choices for perfumes that I had to gift my son and daughter. Couldn’t have asked for more. Thankyou very much :)
20 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim had excellent customer service and…
Kim had excellent customer service and she did everything to ensure that I left the store happy. Even though she didn’t have any sample, she was able to tell me to go to the other store to get a couple of samples.
21 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I walked in & was greeted to by Fin
I walked in & was greeted to by Fin, she was very pleasant & professional.She understood my requirement making it a very pleasurable experience.
18 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Best shop ever
I was looking for a new fragrance and Aleah helped me look for the best, I got a really nice deal from one of the gift sets she picked out for me, 100% will be coming back
18 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I visit Almondvale shopping centre in…
I visit Almondvale shopping centre in livingston, West lothian today.
Kim attended to me and was very helpful and pleasant throughout me visit in the shop
17 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Had a lovely experience in buying my…
Had a lovely experience in buying my favourite perfume . I even got a discount Brooke was really friendly and helpful . Will definitely be back
16 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Sales assistant kim was a very friendly…
Sales assistant kim was a very friendly and helpful would highly recommend her to help with your needs, she helped me and my friend pick out the perfect gift for a 30th thank you so much
14 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kim and Aurora's exceptional customer service.
Kim and Aurora were very pleasant and exceptional during my visit to the The Fragrance Shop in the Livingston Centre.
They were very kind and helpful in my choice of perfume for my son.
8 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was greeted in a friendly manner when…
I was greeted in a friendly manner when I entered the store and the assistant - Fin - was very helpful and polite at ll times. I was also advised of the recycling service for empty perfume bottles.
This is my second purchase from The Perfume Shop and I will not only return in the future but I would recommend them to anyone looking for a perfume/aftershave purchase
14 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Finn at the Livingston store was…
Finn at the Livingston store was fabulous help, helped us with our points and personalised ribbon highly recommend x
12 agosto 2026
Non scritta su invito
Risposta di The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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