The Perfume Shop - Liverpool 220 Recensioni 

99
TrustScore 5 su 5

4,8

Unit 68c, 9 South John Street, L1 8BU LIVERPOOL, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Good variety of options. Competitive prices and a clean tidy store. Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my bu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really nice vibe on entering happy smiling eager staff was served by Jen and I don’t think there was anything she didn’t know about the perfume shop products. Will certainly be back for all the girls... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in. I don’t have the best sense of... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • Unit 68c, 9 South John Street, L1 8BU, LIVERPOOL, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

99 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(99)

35.765 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Visited the store to shop for my mum…

Visited the store to shop for my mum today . Ben was super helpful and patient. What an icon!

30 luglio 2025
Non scritta su invito
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I had an absolutely outstanding experience at The Perfume Shop in Liverpool One! From the moment I walked in, I felt genuinely welcomed. Mell, in particular, went above and beyond to make my visit special.

Her product knowledge was incredible, she guided me through the fragrances with such enthusiasm and patience, helping me find the perfect scent without ever feeling rushed. Mell’s warm personality and attention to detail truly turned a simple shopping trip into a five-star experience.

It’s rare to find service that feels this personal and sincere these days, but Mell delivered it effortlessly. I left the store not only with the perfect perfume but with a smile that lasted the rest of the day.

Thank you, Mell, and the team at The Perfume Shop Liverpool One you’ve gained a loyal customer!

31 luglio 2025
Non scritta su invito
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valutata 5 stelle su 5

Amazing experience

Amazing experience, lovely staff, Jack was brilliant! Helped us with everything we needed!

30 luglio 2025
Non scritta su invito
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valutata 5 stelle su 5

Really nice vibe on entering happy…

Really nice vibe on entering happy smiling eager staff was served by Jen and I don’t think there was anything she didn’t know about the perfume shop products. Will certainly be back for all the girls Christmas presents and prob myself something else. Really pleasant all round experience

5 luglio 2025
Non scritta su invito
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valutata 5 stelle su 5

Fantastic

Great service from the staff. Helpful and found exactly what I wanted.

15 luglio 2025
Non scritta su invito
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

I am so pleased to hear you are happy with your recent experience. Thank you!

The Perfume Shop

Valutata 5 stelle su 5

10/10 for Ben in your Liverpool one store

Ben in your Liverpool one store was unbelievably helpful with me yesterday, making sure I got exactly what I needed at the best price, he even contacted another local store to make sure I was catered for and I left feeling really happy and upbeat after my interaction with him
Give the guy a raise he’s customer service is unmatched 10/10

10 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Been coming into this shop for a couple…

Been coming into this shop for a couple of years now and Mel is superb. She is helpful, friendly and always makes shopping here a joy !

9 luglio 2025
Non scritta su invito
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Valutata 5 stelle su 5

perfume

excellent service and staff were very helpful thankyou

19 giugno 2025
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

Thank you for your 5* review. Thank you for your support!

Kind regards,
Sharain
The Perfume Shop

Valutata 5 stelle su 5

Claire the assistant couldn't have been…

Claire the assistant couldn't have been more helpful good service choice and price

15 giugno 2025
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Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Valutata 5 stelle su 5

Great customer service

Had a great shoping experience at liverpool one perfume shop.
Ben was super helpful and genuinely happy to help he gift wrap my gift set perfectly and even added a personalised ribbon.
I couldn't ask for better customer service I will be returning for all my gifts from now on and will recommend to all family and friends.

26 maggio 2025
Non scritta su invito
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Valutata 5 stelle su 5

Very helpful staff

20 maggio 2025
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Valutata 5 stelle su 5

Fabulous experience!

Fabulous experience!
Thank you

21 maggio 2025
Non scritta su invito
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hi,

Thanks for your review. It's great to hear your positive response and thank you so much for shopping with The Perfume Shop.

Kind regards,
Sharain
The Perfume Shop Team

Valutata 5 stelle su 5

Friendly helpful shop staff ordered the…

Friendly helpful shop staff ordered the aftershave for us as we were going away on holiday and it arrived the day after we came back. Perfect

11 aprile 2025
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Valutata 5 stelle su 5

I can always get my perfume from TPS…

I can always get my perfume from TPS and they give me great rewards when I buy it from them, Vouchers with money off etc, I never buy from anywhere else, they also deliver to my workplace or offer collection from store which is so easy.

27 marzo 2025
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hello,

Thank you for your kind words! We're thrilled to hear you're a loyal customer and appreciate the convenience of our delivery and collection options. We strive to provide excellent service and rewarding experiences for our customers.

Kind regards,
Jasmyn

Valutata 5 stelle su 5

My perfume was easy to order as I don’t…

My perfume was easy to order as I don’t usually shop online as I’m a bit anxious in case I do it wrong plus I got 20% off my order and it came a day earlier than expected so I’m one happy customer.

24 marzo 2025
Logo di The Perfume Shop - Liverpool 220

Risposta di The Perfume Shop - Liverpool 220

Hello,

We are so pleased to hear that you had a positive experience with your recent order. We appreciate you taking the time to share your feedback. We are committed to providing our customers with a seamless and enjoyable shopping experience. We are glad that you found our website easy to navigate and that you were able to take advantage of our discount offer. We are also happy to hear that your order arrived ahead of schedule.

Happy shopping,
Jasmyn

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