Atmosphere was very mellow with all the staff were very friendly and knowledgeable. Libby served us. She was just lovely and was perfectly turned out, not alot of staff in shops make that effort. Libb... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 68c, 9 South John Street, L1 8BU LIVERPOOL, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my bu... Leggi di più
L'azienda ha risposto
Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in. I don’t have the best sense of... Leggi di più
L'azienda ha risposto
Good variety of options. Competitive prices and a clean tidy store. Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 68c, 9 South John Street, L1 8BU, LIVERPOOL, Regno Unito
4,8
Eccellente
97 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick delivery
Ordered perfume. It came pretty quickly. No damages. Easy app to use.
30 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Atmosphere was very mellow great for a Neurodivergent person
Atmosphere was very mellow with all the staff were very friendly and knowledgeable. Libby served us. She was just lovely and was perfectly turned out, not alot of staff in shops make that effort. Libby made suggestions when we said what keynotes of scents we liked. Her knowledge was spot on and we ended up buting more than planned. We even have suggestions for next time we go in. There was no pressure to buy anything and nothing was too much trouble. Would 💯% recommend the Liverpool One store to anyone. Especially someone who has got a clue like my husband! 🤣 Thank you so much.
10 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely Amazing services from Sarah…
Absolutely Amazing services from Sarah very Helpful definitely recommend this shop to everyone
23 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the L1 Store and was served…
I visited the L1 Store and was served by Sarah she was super friendly professional and found me my new favourite perfume
Thanks so so much
21 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful staff in store
Helpful staff in the Liverpool one store who placed an online order for me as there was no stock in the shop.
16 marzo 2026
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks for all your help Mel with the…
Thanks for all your help Mel with the wrapping of Mother’s Day gifts
14 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Mel today 👍
14 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great shopping experience
Great shopping experience
Served by Mel and she was helpful
13 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Didn’t want to leave
Firstly Upon entering the store I wasn’t pounced on , I was left for a few mins to get my bearings and see what the store had. The counters were dressed beautifully and the shop layout is fab ,
I was approached by a worker who then supported and advised me with what I needed. We found the Perfect gift for an older work colleague, I even left with a little something for myself . I hate shopping for stuff like this usually because multiple workers would all ask you “are you ok “ one after another within seconds of being in store , here I was able to browse, laugh and joke with the workers, no pressure and most of all they managed get me the best value for money , thank you ❤️
8 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shout out to Mel for the help
Went into The Perfume Shop in Liverpool ONE because I wanted to get a decent aftershave but had absolutely no idea what I was doing. Mel helped me and she was honestly really sound.
I felt a bit awkward at first, but she was really chill about it and didn’t make it weird at all.
She let me try loads of different ones and explained which ones were more fresh or stronger, and actually helped me pick one that smells really good.
She was patient, friendly and just really easy to talk to, which made the whole thing way less awkward than I expected.
Big shout out to Mel for the help. Definitely recommend asking for her if you go in there.
6 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Big irish jimmy here thank you to all…
Big irish jimmy here thank you to all the best staff qt liverpool 1.. the beat
8 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had great service today
I had great service today . Which is becoming very rare these days .a ladies called Jennifer served us and she was amazing .took the time out to let us find the best fragrance for us both . Great service , way beyond as we were not sure of what we wanted . 5 star service
3 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service as always wouldn't get my…
Great service as always wouldn't get my perfume anywhere else was served by a lady called Jennifer.. very helpful thank u
13 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent shop
Excellent shop, helpful staff who listen to your wants and needs and are knowledgeable regarding what kinds of scents you are suited to. Happy customer. 😁
3 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a really lovely experience…
Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in.
I don’t have the best sense of smell, but the staff were so patient and took the time to ask about my aunty and the kind of things she likes so we could find a fragrance she’d enjoy. Nothing felt rushed or pushy, they just genuinely wanted to help.
Proper nice atmosphere in the shop, I had a good experience all round. Really appreciated the time and care that went into helping me pick the right perfume.
7 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Liverpool 220
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.